Customer Service Representative Jobs in Irmo, SC

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 114 Jobs

Bilingual (Spanish/English) Customer Service Representative

Columbia, SC (15 miles from Irmo, SC)
7 days ago

Columbia, SC (15 miles from Irmo, SC)
7 days ago

Your Responsibilities As a Customer Service Representative, your main responsibility is to find innovative ways to respond to varying questions, issues, and concerns....

Customer Service Banking Specialist

Lexington, SC (11 miles from Irmo, SC)
7 days ago

Lexington, SC (11 miles from Irmo, SC)
7 days ago

High School Diploma or equivalent IT/Network certifications/degrees preferred 18 years of age or older Proven call center experience Typing 25 WPM Proficient in PC operation and navigation Entry-level...

Remote Customer Service Representative

Columbia, SC (15 miles from Irmo, SC)
3 hours ago

Columbia, SC (15 miles from Irmo, SC)
3 hours ago

Pearl Interactive Network Remote Customer Service Representative in Columbia , South Carolina Pearl Interactive Network is sourcing Remote Customer Service Representatives....

Remote Work

Customer Service Representative

Columbia, SC (15 miles from Irmo, SC)
18 hours ago

Columbia, SC (15 miles from Irmo, SC)
18 hours ago

We are looking to add a Customer Service Representative to our team at Wescott Acres! CORE RESPONSIBILITES (include but are not limited to): Supports Mission, Vision and Values of Destination Pet....

Concierge Customer Service Advocate III

Columbia, SC (15 miles from Irmo, SC)
18 hours ago

Columbia, SC (15 miles from Irmo, SC)
18 hours ago

Summary We are currently hiring for a Concierge Customer Service Advocate III to join BlueCross BlueShield of South Carolina. You will provide prompt, accurate, thorough and courteous responses to...

Customer Service Representative, Full or Part Time

Columbia, SC (15 miles from Irmo, SC)
19 hours ago

Columbia, SC (15 miles from Irmo, SC)
19 hours ago

Store 2720453: 3800 Rosewood Dr, Columbia, South Carolina 29205 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Claims Customer Service Advocate II

Columbia, SC (15 miles from Irmo, SC)
1 day ago

Columbia, SC (15 miles from Irmo, SC)
1 day ago

We Prefer That You Have: Associate degree (2) years-of claims processing or call center experience. Knowledge of word processing, spreadsheet, and database software....

Retail Customer Service Cashier

Columbia, SC (15 miles from Irmo, SC)
1 day ago

Columbia, SC (15 miles from Irmo, SC)
1 day ago

Req ID: 453611 Address: 2015 Bluff Road Columbia, SC, 29201 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k) 100%...

Customer Success Specialist

Columbia, SC (15 miles from Irmo, SC)
1 day ago

Columbia, SC (15 miles from Irmo, SC)
1 day ago

Wilson Language Training Customer Success Specialist in Columbia , South Carolina Customer Success Specialist Department: Customer Experience Location: Here at Wilson Language Training, we are...

Claims Customer Service Advocate I

Columbia, SC (15 miles from Irmo, SC)
2 days ago

Columbia, SC (15 miles from Irmo, SC)
2 days ago

Duties Responsible for responding to routine inquiries. Identifies incorrectly processed claims and completes adjustments and related reprocessing actions. Reviews and adjudicates claims and/or...

Customer Support Agent

West Columbia, SC (15 miles from Irmo, SC)
2 days ago

West Columbia, SC (15 miles from Irmo, SC)
2 days ago

This Customer Support Agent Position Features: Stable Company Growth Potential Great Pay to $0K Immediate need for Customer Support Agent seeking position with reputable, growing company that...

Customer Service Representative

West Columbia, SC (17 miles from Irmo, SC)
2 days ago

West Columbia, SC (17 miles from Irmo, SC)
2 days ago

Read more at www.dsv.com Location: USA - West Columbia, McQueen St Division: Solutions Job Posting Title: Customer Service Representative Time Type: Full Time FRAUD ALERT: Please note that DSV will...

Customer Service

West Columbia, SC (15 miles from Irmo, SC)
2 days ago

West Columbia, SC (15 miles from Irmo, SC)
2 days ago

We are a third-party recruiting firm assisting our client in finding a dedicated Client Service Representative to support individuals inquiring about disability benefits. The ideal candidate will...

Team Lead, Customer Service (Must Have Prior Pharmacy & Medical Benefits Knowledge)

Columbia, SC (15 miles from Irmo, SC)
4 days ago

Columbia, SC (15 miles from Irmo, SC)
4 days ago

Collaboration Opportunities: Team Leads work directly with our Supervisors and Customer Service Representatives (CSR's) to assist with providing support to health plan members, providers and/or their...

Analyst II-Customer Service

Columbia, SC (15 miles from Irmo, SC)
4 days ago

Columbia, SC (15 miles from Irmo, SC)
4 days ago

Kinetic is a premier internet solutions provider on a mission to deliver ultra-fast, reliable internet to consumers and small businesses across the U.S., helping them Internet better. As part of...

View all 114 jobs

Demographic Data for Irmo, SC

Moving to Irmo, SC? Find some basic demographic data about Irmo, SC below.

Median Age

Average Household Income

Home Value vs Household Income in Irmo, SC

Local

National

Total Population

36,341

Number of Businesses

848

City Size

Medium

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.

Service representative collaboration in Dynamics 365 Customer Service

Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...

Enhance representative productivity with Customer Service workspace

With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....

Enhance service representative productivity and personalization in Omnichannel for Customer Service

With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...

Title Synonyms

Users interested in this job title also searched for the following job titles

Salary for Customer Service Representative Jobs in Irmo, SC

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Irmo, SC offer the following education background

Bachelor's Degree

30.8%

High School or GED

27.4%

Associate's Degree

16.1%

Vocational Degree or Certification

12.9%

Master's Degree

7.9%

Some College

2.9%

Some High School

1.0%

Doctorate Degree

0.9%

Average Work Experience

Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Irmo, SC

1-2 years

42.9%

Less than 1 year

38.0%

None

6.9%

2-4 years

6.8%

4-6 years

4.1%

6-8 years

1.1%

8-10 years

0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service Representative position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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