Customer Service Representative Jobs in Greenwood, SC
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Part Time Customer Service Specialist
- Laurens, SC (24 miles from Greenwood, SC)
- 4 days ago
- Laurens, SC (24 miles from Greenwood, SC)
- 4 days ago
Customer Service Representative About the Role: Join our dynamic Customer Contact Center team and be the first point of contact for our valued customers....
Description GENERAL DESCRIPTION: Under the direct supervision of the Chief Pharmacy Officer and the Pharmacy Operations Manager, the Pharmacy Cashier shall assist in the operations of the pharmacy...
Customer Service Representative
- Honea Path, SC (24 miles from Greenwood, SC)
- 20 days ago
- Honea Path, SC (24 miles from Greenwood, SC)
- 20 days ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Description AdaptHealth Opportunity - Apply Today! At AdaptHealth we offer full-service home medical equipment products and services to empower patients to live their best lives - out of the...
Company Description At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states...
The role of a Deli Customer Service Rep at The Spinx Company requires the employee to work effectively in a team environment, provide outstanding customer service, accurately and efficiently...
As the team at Zaxby's expands, we're saving a seat for you! To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To...
- Laurens, SC (24 miles from Greenwood, SC)
- 45+ days ago
- Laurens, SC (24 miles from Greenwood, SC)
- 45+ days ago
Join our vibrant team as a Customer Service Representative in our on-site Customer Contact Center!...
Job Responsibilities With our Agency's mission to support the recovery of people with mental illnesses, we provide a complete array of medical and support services for children, adults, and...
Customer Service Rep(05675) - 515 Bypass 72 NW
- Greenwood, SC
- 90+ days ago
- Greenwood, SC
- 90+ days ago
Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality, and people skills....
Demographic Data for Greenwood, SC
Moving to Greenwood, SC? Find some basic demographic data about Greenwood, SC below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Greenwood, SC
Highest Education Level
Customer Service Representatives in Greenwood, SC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Order Processing
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Flexibility
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
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