Customer Service Representative Jobs in Greenville, SC

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 109 Jobs

Customer Service Banking Specialist

  • Arcadia, SC (24 miles from Greenville, SC)
  • 7 days ago
  • Arcadia, SC (24 miles from Greenville, SC)
  • 7 days ago

High School Diploma or equivalent IT/Network certifications/degrees preferred 18 years of age or older Proven call center experience Typing 25 WPM Proficient in PC operation and navigation Entry-level...

Bilingual (Spanish/English) Customer Service Representative

  • Arcadia, SC (24 miles from Greenville, SC)
  • 7 days ago
  • Arcadia, SC (24 miles from Greenville, SC)
  • 7 days ago

Your Responsibilities As a Customer Service Representative, your main responsibility is to find innovative ways to respond to varying questions, issues, and concerns....

Bilingual Customer Service Rep

  • Travelers Rest, SC (15 miles from Greenville, SC)
  • 2 hours ago
  • Travelers Rest, SC (15 miles from Greenville, SC)
  • 2 hours ago

Are you a customer service representative that is bilingual in Spanish and looking for a strong career path?...

Customer Service Gate Agent (Full-Time)

  • Spartanburg, SC (22 miles from Greenville, SC)
  • 10 hours ago
  • Spartanburg, SC (22 miles from Greenville, SC)
  • 10 hours ago

We can't wait to share our passion for aviation with you! Join a team that works hard, cares for each other and offers plenty of opportunities to grow. At Piedmont Airlines, our strength is the...

Customer Service

  • Greenville, SC
  • 12 hours ago
  • Greenville, SC
  • 12 hours ago

Summary: The Customer Service Associate works to deliver the highest level of quality service to our customers. The Customer Service Associate receives and responds to routine residential and...

Customer Service Representative

  • Greenville, SC
  • 23 hours ago
  • Greenville, SC
  • 23 hours ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Representative - Spartanburg Office

  • Spartanburg, SC (22 miles from Greenville, SC)
  • 23 hours ago
  • Spartanburg, SC (22 miles from Greenville, SC)
  • 23 hours ago

RESPONSIBILITIES Serve customers, prospective customers and bank associates promptly and professionally and in full accordance with Park Promises and Serving More standards. Responsible for...

Pharmacy Customer Service Associate

  • Mauldin, SC (7 miles from Greenville, SC)
  • 23 hours ago
  • Mauldin, SC (7 miles from Greenville, SC)
  • 23 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Cashier - Customer Service

  • Greenville, SC
  • 1 day ago
  • Greenville, SC
  • 1 day ago

As the team at Zaxby's expands, we're saving a seat for you! To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To...

Customer Service Specialist

  • Travelers Rest, SC (15 miles from Greenville, SC)
  • 1 day ago
  • Travelers Rest, SC (15 miles from Greenville, SC)
  • 1 day ago

A professional services firm in Travelers Rest is hiring a Customer Service Representative to assist with answering questions from homeowners regarding their HOA and POA payments....

Customer Service Delivery Advocate

  • Duncan, SC (16 miles from Greenville, SC)
  • 1 day ago
  • Duncan, SC (16 miles from Greenville, SC)
  • 1 day ago

We're looking for Customer Advocates with at least 2 years of customer-facing experience to build an exciting career at Carvana - the fastest-growing used automotive retailer in U.S. history and...

Advertising Department STUDENT INVOLVEMENT & LEADERSHIP Academic Term/Year SPRING 2025 Position Title Self-Help - Central Reservations Office Customer Service Specialists/Office Assistants Posting...

Customer Service Delivery Driver

  • Duncan, SC (16 miles from Greenville, SC)
  • 2 days ago
  • Duncan, SC (16 miles from Greenville, SC)
  • 2 days ago

We're looking for Customer Advocates with at least 2 years of customer-facing experience to build an exciting career at Carvana - the fastest-growing used automotive retailer in U.S. history and...

Deli Core Customer Service Rep (125)

  • Piedmont, SC (9 miles from Greenville, SC)
  • 2 days ago
  • Piedmont, SC (9 miles from Greenville, SC)
  • 2 days ago

The role of a Deli Core Customer Service Rep at The Spinx Company requires the employee to work effectively in a team environment, provide outstanding customer service, accurately and efficiently...

Customer Service Rep (125)

  • Piedmont, SC (9 miles from Greenville, SC)
  • 2 days ago
  • Piedmont, SC (9 miles from Greenville, SC)
  • 2 days ago

The role of a Customer Service Rep at The Spinx Company requires the employee to work effectively in a team environment, provide outstanding customer service, accurately and efficiently conduct...

Demographic Data for Greenville, SC

Moving to Greenville, SC? Find some basic demographic data about Greenville, SC below.


Local
National
229,378
8,920
Large

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....

Title Synonyms

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Salary for Customer Service Representative Jobs in Greenville, SC

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Greenville, SC offer the following education background
Bachelor's Degree
30.8%
High School or GED
27.4%
Associate's Degree
16.1%
Vocational Degree or Certification
12.9%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Greenville, SC
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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