Customer Service Representative Jobs in Fort Mill, SC
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Store Customer Service Specialist
- Charlotte, NC (14 miles from Fort Mill, SC)
- 5 days ago
- Charlotte, NC (14 miles from Fort Mill, SC)
- 5 days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Customer Service Representative (Bilingual)
- Charlotte, NC (14 miles from Fort Mill, SC)
- 2 hours ago
- Charlotte, NC (14 miles from Fort Mill, SC)
- 2 hours ago
Job Details Job Location : Parks Chevrolet Charlotte - Charlotte, NC Position Type : Full Time Education Level : Not Specified Salary Range : Undisclosed Job Shift : Day Shift Job Category :...
Customer Service Associate Job Rock Hill, SC
- Rock Hill, SC (11 miles from Fort Mill, SC)
- 2 hours ago
- Rock Hill, SC (11 miles from Fort Mill, SC)
- 2 hours ago
Apply Now Why Youll Love This Job Do you love interacting with people? Are you enthusiastic about helping others? If so our, part-time Customer Service Associate at Zips Car Wash located at 2178...
Banking Customer Service Representative
- Charlotte, NC (14 miles from Fort Mill, SC)
- 2 hours ago
- Charlotte, NC (14 miles from Fort Mill, SC)
- 2 hours ago
We’re seeking Customer Service Representatives for the Credit Card Department in Charlotte, NC. This is a 6-month contract-to-hire opportunity with a leading financial institution....
Wealth Alternatives Client Service Associate
- Charlotte, NC (14 miles from Fort Mill, SC)
- 10 hours ago
- Charlotte, NC (14 miles from Fort Mill, SC)
- 10 hours ago
Client Service Associate, AVP, will partner closely with product, distribution, operations, technology, shareholder services and others (including 3rd Party Transfer Agents, Fund Administrators &...
Customer Service Management Assistant
- Charlotte, NC (14 miles from Fort Mill, SC)
- 10 hours ago
- Charlotte, NC (14 miles from Fort Mill, SC)
- 10 hours ago
Supervise up to 120 associates in the Customer Service Department [cashiers, baggers, customer service clerks] and accounting office. Is responsible for assisting the Department Manager with the...
Customer Service Representative
- Charlotte, NC (14 miles from Fort Mill, SC)
- 11 hours ago
- Charlotte, NC (14 miles from Fort Mill, SC)
- 11 hours ago
We are seeking a motivated and detail-oriented Customer Service Representative to join our team....
- Charlotte, NC (14 miles from Fort Mill, SC)
- 23 hours ago
- Charlotte, NC (14 miles from Fort Mill, SC)
- 23 hours ago
Does this position interest you? You should apply even if you dont match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're...
- Gastonia, NC (19 miles from Fort Mill, SC)
- 23 hours ago
- Gastonia, NC (19 miles from Fort Mill, SC)
- 23 hours ago
Posting End Date: March 25, 2025 Employee Type: Regular-Full time Union/Non: This is a non-union position Enbridge Gas North Carolina is hiring Customer Contact Specialists who can provide...
Remote Work- Paw Creek, NC (15 miles from Fort Mill, SC)
- 1 day ago
- Paw Creek, NC (15 miles from Fort Mill, SC)
- 1 day ago
Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect and optimize businesses of all types and sizes. More than 13,000...
- Clover, SC (12 miles from Fort Mill, SC)
- 1 day ago
- Clover, SC (12 miles from Fort Mill, SC)
- 1 day ago
As the team at Zaxby's expands, we're saving a seat for you! To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To...
- Charlotte, NC (14 miles from Fort Mill, SC)
- 1 day ago
- Charlotte, NC (14 miles from Fort Mill, SC)
- 1 day ago
We are seeking a highly organized and customer-focused Customer Experience Representative to manage customer inquiries and orders, resolve complaints, and provide timely, effective support. The...
Customer Service Representative (Bilingual: Spanish/English) On-Site
- Charlotte, NC (14 miles from Fort Mill, SC)
- 1 day ago
- Charlotte, NC (14 miles from Fort Mill, SC)
- 1 day ago
Job Title: Customer Service Representative (Bilingual: Spanish/English) On-Site Job Description El representante de servicio al cliente bilingue interactua con los clientes a traves de llamadas entrantes...
Retail Customer Service Specialist
- Rock Hill, SC (11 miles from Fort Mill, SC)
- 1 day ago
- Rock Hill, SC (11 miles from Fort Mill, SC)
- 1 day ago
At DICKS Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all...
Operations Analyst - TFX Wire Customer Service
- Charlotte, NC (14 miles from Fort Mill, SC)
- 1 day ago
- Charlotte, NC (14 miles from Fort Mill, SC)
- 1 day ago
Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and...
Demographic Data for Fort Mill, SC
Moving to Fort Mill, SC? Find some basic demographic data about Fort Mill, SC below.
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Salary for Customer Service Representative Jobs in Fort Mill, SC
Highest Education Level
Customer Service Representatives in Fort Mill, SC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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