Customer Service Representative Jobs in Florence, SC
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Summary We are currently hiring for a Customer Service Advocate II Part Time to join BlueCross BlueShield of South Carolina. In this role as a Customer Service Advocate II, you will be responsible...
FCMB Claims Customer Service Advocate II (10:00 AM - 7:00 PM)
- Florence, SC
- 1 day ago
- Florence, SC
- 1 day ago
Summary We are currently hiring for a Claims Customer Service Advocate II to join BlueCross BlueShield of South Carolina. You will be responsible for or responding to routine correspondence and...
Summary We are currently hiring for a Claims Customer Service Advocate II to join BlueCross BlueShield of South Carolina. In this role as a Claims Customer Service Advocate II, you will be...
Customer Service Representative
- Hartsville, SC (19 miles from Florence, SC)
- 2 days ago
- Hartsville, SC (19 miles from Florence, SC)
- 2 days ago
Overview We are currently looking for a Customer Service Representative (Distribution Center) to play a pivotal role in helping to support excellent customer service, customer retention and new customer...
Customer Service Case Administrator
- Timmonsville, SC (9 miles from Florence, SC)
- 4 days ago
- Timmonsville, SC (9 miles from Florence, SC)
- 4 days ago
This role is fully ONSITE Monday-Friday! Description The Customer Service Case Administrator for Honda Powersports and Products is a dynamic role focused on providing top-tier customer support....
Customer Service Team Member - Darlington, SC (SC0303)
- Darlington, SC (4 miles from Florence, SC)
- 4 days ago
- Darlington, SC (4 miles from Florence, SC)
- 4 days ago
Job Details Job Location : Darlington, SC Position Type : Full-Time/Part-Time Salary Range : $12.00 Base+Commission/month Travel Percentage : None Job Shift : Any Job Category : Sales Description...
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Darlington, SC (4 miles from Florence, SC)
- 9 days ago
- Darlington, SC (4 miles from Florence, SC)
- 9 days ago
PT Customer Service Leader Posting Date: 04/07/2025 Location: Darlington, SC Category/Area of Expertise: Retail Operations Job Requisition: 401144 Address: USA-SC-Darlington-110 Express Lane Store...
FT Customer Service Leader Posting Date: 03/08/2025 Location: Florence, SC Category/Area of Expertise: Retail Operations Job Requisition: 420939 Address: USA-SC-Florence-3219 West Palmetto St...
Company Description Job Description Join our team as a CSR Must be friendly and ready to work. Duties include: Answering phones Making Pizzas Cleaning Store Having a great attitude Being a team...
Customer Service Representative
- Effingham, SC (11 miles from Florence, SC)
- 22 days ago
- Effingham, SC (11 miles from Florence, SC)
- 22 days ago
Crash Champions Customer Service Representative in Effingham , South Carolina Champions Do More As one of the fastest-growing and most exciting brands in the industry, Crash Champions is the largest...
Overnight Customer Service Representative
- Darlington, SC (4 miles from Florence, SC)
- 24 days ago
- Darlington, SC (4 miles from Florence, SC)
- 24 days ago
Service Representative....
Customer Service Rep(05615) - 510 Pearl St.
- Darlington, SC (4 miles from Florence, SC)
- 45+ days ago
- Darlington, SC (4 miles from Florence, SC)
- 45+ days ago
Company Description Job Description Join our team as a CSR Must be friendly and ready to work. Duties include: Answering phones Making Pizzas Cleaning Store Having a great attitude Being a team...
At DICKS Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all...
... Want to make a lot of peoples day? Our Member Frontline Cashier Associates are the heart of our front end. You play a major role in how our members feel in the club and when they leave. You...
Demographic Data for Florence, SC
Moving to Florence, SC? Find some basic demographic data about Florence, SC below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Florence, SC
Highest Education Level
Customer Service Representatives in Florence, SC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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