Customer Service Representative Jobs in Florence, SC
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Marion, SC (23 miles from Florence, SC)
- 1 day ago
- Marion, SC (23 miles from Florence, SC)
- 1 day ago
As the team at Zaxby's expands, we're saving a seat for you! To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To...
We cant wait to share our passion for aviation with you! Join a team that works hard, cares for each other and offers plenty of opportunities to grow. At Piedmont Airlines, our strength is the way...
Customer Service and Security Event Staff Darlington Raceway,
- Darlington, SC (4 miles from Florence, SC)
- 3 days ago
- Darlington, SC (4 miles from Florence, SC)
- 3 days ago
Job Type Part-time Description Rhino Sports, a division of REVELxp, is looking for reliable and outgoing individuals to join our team! We provide event staffing personnel to local venues, and...
Customer Service Representative (Multi Branch Support)
- Marion, SC (23 miles from Florence, SC)
- 6 days ago
- Marion, SC (23 miles from Florence, SC)
- 6 days ago
Description Do you thrive on making a positive, lasting impact on people? Do you have customer service experience? Are you looking for an opportunity to learn a new industry, with paid on the job...
Planner/Representative - Customer Service
- Hartsville, SC (19 miles from Florence, SC)
- 6 days ago
- Hartsville, SC (19 miles from Florence, SC)
- 6 days ago
Production Planning & Customer Service Representative This position is an important part of Sonocos Paper Division supply chain staff and serves as the liaison between customers and the production facility...
Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...
Customer Account Representative
- Darlington, SC (4 miles from Florence, SC)
- 11 days ago
- Darlington, SC (4 miles from Florence, SC)
- 11 days ago
Ready to do your best work? Interested in a minimum starting hourly rate of $13.01 per hour - $15.30 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...
Customer Service Rep(05615) - 510 Pearl St.
- Darlington, SC (4 miles from Florence, SC)
- 12 days ago
- Darlington, SC (4 miles from Florence, SC)
- 12 days ago
Company Description Job Description Join our team as a CSR Must be friendly and ready to work. Duties include: Answering phones Making Pizzas Cleaning Store Having a great attitude Being a team...
Customer Service Representatives are the primary liaison for Original Equipment and Aftermarket customers, they provide product information, resolve order related issues, coordinate credits/returns...
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Store 2723138: 2701 S Irby St, Florence, South Carolina 29505 Availability - Shift/Days Evenings - Overnight Shift Customer Service Representative We want you to join our team as a Customer Service...
Customer Support Specialist At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion,...
Customer Service Rep(07293) -825 W, Carolina Ave.
- Hartsville, SC (19 miles from Florence, SC)
- 30+ days ago
- Hartsville, SC (19 miles from Florence, SC)
- 30+ days ago
Join our team as a CSR Must be friendly and ready to work. Duties include: Answering phones Making Pizzas Cleaning Store Having a great attitude Being a team player Additional Information All your...
At DICK'S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all...
Overview Founded in 1967, ImageFIRST is the largest and only national linen rental and laundry service specializing in the healthcare market. Acquired by private equity firm Calera Capital in...
Demographic Data for Florence, SC
Moving to Florence, SC? Find some basic demographic data about Florence, SC below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Florence, SC
Highest Education Level
Customer Service Representatives in Florence, SC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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