Customer Service Representative Jobs in Columbia, SC
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Ready to put your highly in-demand customer service skill set into practice in a fast-paced environment? If you're an experienced professional who has demonstrated people skills, loves...
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- West Columbia, SC (2 miles from Columbia, SC)
- 23 hours ago
- West Columbia, SC (2 miles from Columbia, SC)
- 23 hours ago
As a Customer Service Representative in Last Mile at RXO, you will ensure that we deliver on our promise of outstanding service....
MONDAY-FRIDAY, 7:30AM-4:00PM ONSITE POSITION Responsible for responding to customer inquiries. Inquiries may be non-routine and require deviation from standard screens, scripts, and procedures....
Customer Account Representative
- North, SC (24 miles from Columbia, SC)
- 2 days ago
- North, SC (24 miles from Columbia, SC)
- 2 days ago
Ready to do your best work? Interested in a minimum starting hourly rate of $13.01 per hour - $15.30 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...
Lead Customer Service Representative
- Lugoff, SC (23 miles from Columbia, SC)
- 3 days ago
- Lugoff, SC (23 miles from Columbia, SC)
- 3 days ago
Store 2705371: 896 Hwy 1 South, Lugoff, South Carolina 29078 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Services Representative
- Lugoff, SC (23 miles from Columbia, SC)
- 3 days ago
- Lugoff, SC (23 miles from Columbia, SC)
- 3 days ago
Store 2705371: 896 Hwy 1 South, Lugoff, South Carolina 29078 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
- Lexington, SC (12 miles from Columbia, SC)
- 3 days ago
- Lexington, SC (12 miles from Columbia, SC)
- 3 days ago
Your Responsibilities As a Customer Service Representative, your main responsibility is to find innovative ways to respond to varying questions, issues, and concerns....
Your Responsibilities As a Customer Service Representative, your main responsibility is to find innovative ways to respond to varying questions, issues, and concerns....
- Lexington, SC (12 miles from Columbia, SC)
- 3 days ago
- Lexington, SC (12 miles from Columbia, SC)
- 3 days ago
Your Responsibilities As a Customer Service Representative, your main responsibility is to find innovative ways to respond to varying questions, issues, and concerns....
Customer Service Representative 1 Bachelor's plus 0-2 years of experience Customer Service Representative 2 Bachelor's plus 3-4 years of experience Sr Customer Service Representative Bachelor's plus...
Job ID Number** R5163 **Employment Type** Full time **Worksite Flexibility** Remote **Job Summary** We are looking for a motivated Customer Service Representative ready to take us to the next level!...
**Qualifications** **Here's What You Need** + Requires a high school diploma or GED + Prior call center experience is a plus + Must be able to pass a background check....
- Chapin, SC (20 miles from Columbia, SC)
- 4 days ago
- Chapin, SC (20 miles from Columbia, SC)
- 4 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Apply to be Bilingual Customer Service Representative today!...
Demographic Data for Columbia, SC
Moving to Columbia, SC? Find some basic demographic data about Columbia, SC below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Columbia, SC
Highest Education Level
Customer Service Representatives in Columbia, SC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
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