Customer Service Representative Jobs in Columbia, SC
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Bilingual (Spanish/English) Customer Service Representative
- Columbia, SC
- 7 days ago
- Columbia, SC
- 7 days ago
Your Responsibilities As a Customer Service Representative, your main responsibility is to find innovative ways to respond to varying questions, issues, and concerns....
Customer Service Banking Specialist
- Lexington, SC (12 miles from Columbia, SC)
- 7 days ago
- Lexington, SC (12 miles from Columbia, SC)
- 7 days ago
High School Diploma or equivalent IT/Network certifications/degrees preferred 18 years of age or older Proven call center experience Typing 25 WPM Proficient in PC operation and navigation Entry-level...
Customer Service Team Member - Columbia, SC (SC0309)
- Columbia, SC
- 2 hours ago
- Columbia, SC
- 2 hours ago
Job Details Job Location : Columbia, SC Position Type : Full-Time/Part-Time Salary Range : $12.00 Base+Commission/month Travel Percentage : None Job Shift : Any Job Category : Sales Description...
Pearl Interactive Network Remote Customer Service Representative in Columbia , South Carolina Pearl Interactive Network is sourcing Remote Customer Service Representatives....
Remote WorkWe are looking to add a Customer Service Representative to our team at Wescott Acres! CORE RESPONSIBILITES (include but are not limited to): Supports Mission, Vision and Values of Destination Pet....
Summary We are currently hiring for a Concierge Customer Service Advocate III to join BlueCross BlueShield of South Carolina. You will provide prompt, accurate, thorough and courteous responses to...
Customer Service Representative, Full or Part Time
- Columbia, SC
- 23 hours ago
- Columbia, SC
- 23 hours ago
Store 2720453: 3800 Rosewood Dr, Columbia, South Carolina 29205 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
We Prefer That You Have: Associate degree (2) years-of claims processing or call center experience. Knowledge of word processing, spreadsheet, and database software....
Req ID: 453611 Address: 2015 Bluff Road Columbia, SC, 29201 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k) 100%...
Wilson Language Training Customer Success Specialist in Columbia , South Carolina Customer Success Specialist Department: Customer Experience Location: Here at Wilson Language Training, we are...
Duties Responsible for responding to routine inquiries. Identifies incorrectly processed claims and completes adjustments and related reprocessing actions. Reviews and adjudicates claims and/or...
- West Columbia, SC (2 miles from Columbia, SC)
- 3 days ago
- West Columbia, SC (2 miles from Columbia, SC)
- 3 days ago
This Customer Support Agent Position Features: Stable Company Growth Potential Great Pay to $0K Immediate need for Customer Support Agent seeking position with reputable, growing company that...
Customer Service Representative
- West Columbia, SC (6 miles from Columbia, SC)
- 3 days ago
- West Columbia, SC (6 miles from Columbia, SC)
- 3 days ago
Read more at www.dsv.com Location: USA - West Columbia, McQueen St Division: Solutions Job Posting Title: Customer Service Representative Time Type: Full Time FRAUD ALERT: Please note that DSV will...
- West Columbia, SC (2 miles from Columbia, SC)
- 3 days ago
- West Columbia, SC (2 miles from Columbia, SC)
- 3 days ago
We are a third-party recruiting firm assisting our client in finding a dedicated Client Service Representative to support individuals inquiring about disability benefits. The ideal candidate will...
Team Lead, Customer Service (Must Have Prior Pharmacy & Medical Benefits Knowledge)
- Columbia, SC
- 4 days ago
- Columbia, SC
- 4 days ago
Collaboration Opportunities: Team Leads work directly with our Supervisors and Customer Service Representatives (CSR's) to assist with providing support to health plan members, providers and/or their...
Demographic Data for Columbia, SC
Moving to Columbia, SC? Find some basic demographic data about Columbia, SC below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Columbia, SC
Highest Education Level
Customer Service Representatives in Columbia, SC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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