Customer Service Representative Jobs in Charleston, SC
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Description Introduction Are you passionate about the patient experience? At HCA Healthcare, we are committed to caring for patients with purpose and integrity. We care like family! Jump-start...
Customer Service Representative (Scent & Care) - Goose Creek, SC
- Goose Creek, SC (14 miles from Charleston, SC)
- 12 hours ago
- Goose Creek, SC (14 miles from Charleston, SC)
- 12 hours ago
Symrise - always inspiring more Position Summary: The Customer Service Representative performs the daily activities within the customer service area to ensure order fulfillment....
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative
- Mount Pleasant, SC (6 miles from Charleston, SC)
- 1 day ago
- Mount Pleasant, SC (6 miles from Charleston, SC)
- 1 day ago
As our Customer Service Representative, you'll work to help our patients check into the hospital....
Job Description: IT Support Customer Service Engineer ** Onsite in Charleston, SC or Durham, NC** **U.S. Citizenship Required** As an onsite IT Support Customer Service Engineer, you will be...
Customer Service Representative Store #87
- Johns Island, SC (9 miles from Charleston, SC)
- 2 days ago
- Johns Island, SC (9 miles from Charleston, SC)
- 2 days ago
Customer Service Representative Job Description At Parker's, we believe our company is only as successful as our team....
We are looking for an energetic, motivated, and customer focused individual to join our team! We offer competitive salary, great benefits package, paid holidays, vacation, sick, maternity, and...
This is a part time position. Primary responsibility is to Take Excellent Care Of Our Customers by satisfying each customer's needs, exceeding their expectations, and making every shopping visit a...
Retail Sales Associate (In-Store Sales & Customer Service)
- Charleston, SC
- 4 days ago
- Charleston, SC
- 4 days ago
Join Us Today! Unlock Your Sales Potential at AAA Club Alliance! Are you passionate about delivering exceptional service while driving sales success? Join our team and be part of a dynamic retail...
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Overview Do you have a passion for helping others? At the Massage Envy West Ashley, we support and inspire you to be your best while we work together to help clients feel their best. As a team,...
Customer Service Representative
- Mount Pleasant, SC (6 miles from Charleston, SC)
- 5 days ago
- Mount Pleasant, SC (6 miles from Charleston, SC)
- 5 days ago
Customer Service Representative 2.7 2.7 out of 5 stars Mount Pleasant, SC 29464 The primary role of the Warranty Service Representative is to be responsible for managing the completion of warranty claims...
Customer Service Representative - FT
- North Charleston, SC
- 5 days ago
- North Charleston, SC
- 5 days ago
$15.00/hourMonthly Commission OpportunityShift Premium may Apply Immediately hiring! If the idea of spending the day a sitting behind a desk in a call center or working as a cashier in a retail...
Client Service Associates provide exceptional service to our clients and support Financial Advisor(s) (FAs)/ Private Wealth Advisor(s) (PWAs)/ teams on a daily basis. Through regular interactions...
Client Service Associate (Mount Pleasant, SC)
- Mount Pleasant, SC (6 miles from Charleston, SC)
- 7 days ago
- Mount Pleasant, SC (6 miles from Charleston, SC)
- 7 days ago
Client Service Associate (Mount Pleasant, SC) locations Mount Pleasant, South Carolina - United States time type Full time posted on Posted 30+ Days Ago job requisition id R-0001335 Job...
Demographic Data for Charleston, SC
Moving to Charleston, SC? Find some basic demographic data about Charleston, SC below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Charleston, SC
Highest Education Level
Customer Service Representatives in Charleston, SC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
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Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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