Customer Service Representative Jobs in Boiling Springs, SC

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 63 Jobs

Store Customer Service Specialist

  • Forest City, NC (19 miles from Boiling Springs, SC)
  • 1 day ago
  • Forest City, NC (19 miles from Boiling Springs, SC)
  • 1 day ago

This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...

Customer Service Banking Specialist

  • Arcadia, SC (5 miles from Boiling Springs, SC)
  • 7 days ago
  • Arcadia, SC (5 miles from Boiling Springs, SC)
  • 7 days ago

High School Diploma or equivalent IT/Network certifications/degrees preferred 18 years of age or older Proven call center experience Typing 25 WPM Proficient in PC operation and navigation Entry-level...

Bilingual (Spanish/English) Customer Service Representative

  • Arcadia, SC (5 miles from Boiling Springs, SC)
  • 7 days ago
  • Arcadia, SC (5 miles from Boiling Springs, SC)
  • 7 days ago

Your Responsibilities As a Customer Service Representative, your main responsibility is to find innovative ways to respond to varying questions, issues, and concerns....

Bilingual Customer Service Rep

  • Travelers Rest, SC (24 miles from Boiling Springs, SC)
  • 2 hours ago
  • Travelers Rest, SC (24 miles from Boiling Springs, SC)
  • 2 hours ago

Are you a customer service representative that is bilingual in Spanish and looking for a strong career path?...

Customer Service Gate Agent (Full-Time)

  • Spartanburg, SC (7 miles from Boiling Springs, SC)
  • 10 hours ago
  • Spartanburg, SC (7 miles from Boiling Springs, SC)
  • 10 hours ago

We can't wait to share our passion for aviation with you! Join a team that works hard, cares for each other and offers plenty of opportunities to grow. At Piedmont Airlines, our strength is the...

Customer Service Representative - Spartanburg Office

  • Spartanburg, SC (7 miles from Boiling Springs, SC)
  • 23 hours ago
  • Spartanburg, SC (7 miles from Boiling Springs, SC)
  • 23 hours ago

RESPONSIBILITIES Serve customers, prospective customers and bank associates promptly and professionally and in full accordance with Park Promises and Serving More standards. Responsible for...

Cashier - Customer Service

  • Forest City, NC (19 miles from Boiling Springs, SC)
  • 1 day ago
  • Forest City, NC (19 miles from Boiling Springs, SC)
  • 1 day ago

As the team at Zaxby's expands, we're saving a seat for you! To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To...

Customer Service Specialist

  • Travelers Rest, SC (24 miles from Boiling Springs, SC)
  • 1 day ago
  • Travelers Rest, SC (24 miles from Boiling Springs, SC)
  • 1 day ago

A professional services firm in Travelers Rest is hiring a Customer Service Representative to assist with answering questions from homeowners regarding their HOA and POA payments....

Customer Service Delivery Advocate

  • Duncan, SC (12 miles from Boiling Springs, SC)
  • 1 day ago
  • Duncan, SC (12 miles from Boiling Springs, SC)
  • 1 day ago

We're looking for Customer Advocates with at least 2 years of customer-facing experience to build an exciting career at Carvana - the fastest-growing used automotive retailer in U.S. history and...

Customer Service Delivery Driver

  • Duncan, SC (12 miles from Boiling Springs, SC)
  • 2 days ago
  • Duncan, SC (12 miles from Boiling Springs, SC)
  • 2 days ago

We're looking for Customer Advocates with at least 2 years of customer-facing experience to build an exciting career at Carvana - the fastest-growing used automotive retailer in U.S. history and...

Bilingual Customer Service /Cashier

  • Greer, SC (19 miles from Boiling Springs, SC)
  • 3 days ago
  • Greer, SC (19 miles from Boiling Springs, SC)
  • 3 days ago

Salary: $22-23hr What is your perfect fit? Do you like a team-oriented environment with company events and catered lunches? Would you love to work in downtown Greer near all the adorable shops and...

Customer Service/Sales

  • Greer, SC (19 miles from Boiling Springs, SC)
  • 3 days ago
  • Greer, SC (19 miles from Boiling Springs, SC)
  • 3 days ago

Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...

PT Sales Associate

  • Lyman, SC (11 miles from Boiling Springs, SC)
  • 5 days ago
  • Lyman, SC (11 miles from Boiling Springs, SC)
  • 5 days ago

PT Sales Associate Posting Date: 01/27/2025 Location: Lyman, SC Category/Area of Expertise: Retail Operations Job Requisition: 238793 Address: USA-SC-Lyman-300 Spartanburg Hwy Store Code: Store...

Customer Service Representative (Loan Consultant II)

  • Boiling Springs, SC
  • 5 days ago
  • Boiling Springs, SC
  • 5 days ago

At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers. We value each customer and...

Customer Service Representative

  • Rutherfordton, NC (20 miles from Boiling Springs, SC)
  • 5 days ago
  • Rutherfordton, NC (20 miles from Boiling Springs, SC)
  • 5 days ago

As our Customer Service Representative, youll work to help our patients check into the hospital....

Demographic Data for Boiling Springs, SC

Moving to Boiling Springs, SC? Find some basic demographic data about Boiling Springs, SC below.


Local
National
29,459
443
Medium

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....

Title Synonyms

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Salary for Customer Service Representative Jobs in Boiling Springs, SC

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Boiling Springs, SC offer the following education background
Bachelor's Degree
30.8%
High School or GED
27.4%
Associate's Degree
16.1%
Vocational Degree or Certification
12.9%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Boiling Springs, SC
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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