Customer Service Representative Jobs in Alcolu, SC

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-10 of 10 Jobs

Retail Customer Service Cashier

  • Summerton, SC (20 miles from Alcolu, SC)
  • 1 day ago
  • Summerton, SC (20 miles from Alcolu, SC)
  • 1 day ago

Req ID: 453613 Address: 401 Buff Boulevard Summerton, SC, 29148 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k)...

Representative, Customer Service

  • Sumter, SC (14 miles from Alcolu, SC)
  • 26 days ago
  • Sumter, SC (14 miles from Alcolu, SC)
  • 26 days ago

ABOUT THIS ROLE The Customer Service Representative is to provide customer service with customer recognition to everyone....

Customer Service Representative

  • Sumter, SC (14 miles from Alcolu, SC)
  • 30+ days ago
  • Sumter, SC (14 miles from Alcolu, SC)
  • 30+ days ago

Customer Service Representatives will be supporting one of the largest insurance and banking providers in the U.S. and will assist with entry-level banking and financial needs....

Seasonal Retail Sales Associate

  • Sumter, SC (14 miles from Alcolu, SC)
  • 30+ days ago
  • Sumter, SC (14 miles from Alcolu, SC)
  • 30+ days ago

What You Will Do All Lowe's associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products our customers need. As a Seasonal Associate,...

Customer Service Representative (Multi Branch Support)

  • Manning, SC (10 miles from Alcolu, SC)
  • 30+ days ago
  • Manning, SC (10 miles from Alcolu, SC)
  • 30+ days ago

Description Do you thrive on making a positive, lasting impact on people? Do you have customer service experience? Are you looking for an opportunity to learn a new industry, with paid on the job...

New Store Customer Service

  • Sumter, SC (14 miles from Alcolu, SC)
  • 45+ days ago
  • Sumter, SC (14 miles from Alcolu, SC)
  • 45+ days ago

Store 2723378: 1279 Broad St, Sumter, South Carolina 29150 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Rep(08764) - 1335 N. Longstreet St.

  • Kingstree, SC (21 miles from Alcolu, SC)
  • 90+ days ago
  • Kingstree, SC (21 miles from Alcolu, SC)
  • 90+ days ago

Join our team as a CSR Must be friendly and ready to work. Duties include: Answering phones Making Pizzas Cleaning Store Having a great attitude Being a team player Additional Information All your...

Customer Service Rep(08762) - 313 W. Wesmark Blvd.

  • Sumter, SC (14 miles from Alcolu, SC)
  • 90+ days ago
  • Sumter, SC (14 miles from Alcolu, SC)
  • 90+ days ago

Join our team as a CSR Must be friendly and ready to work. Duties include: Answering phones Making Pizzas Cleaning Store Having a great attitude Being a team player Additional Information All your...

Customer Service Rep(05688) - 264 John St.

  • Lake City, SC (22 miles from Alcolu, SC)
  • 90+ days ago
  • Lake City, SC (22 miles from Alcolu, SC)
  • 90+ days ago

Join our team as a CSR Must be friendly and ready to work. Duties include: Answering phones Making Pizzas Cleaning Store Having a great attitude Being a team player Additional Information All your...

Customer Service Rep(08769) - 1. W. Rigby St.

  • Manning, SC (10 miles from Alcolu, SC)
  • 90+ days ago
  • Manning, SC (10 miles from Alcolu, SC)
  • 90+ days ago

Join our team as a CSR Must be friendly and ready to work. Duties include: Answering phones Making Pizzas Cleaning Store Having a great attitude Being a team player Additional Information All your...

Demographic Data for Alcolu, SC

Moving to Alcolu, SC? Find some basic demographic data about Alcolu, SC below.


Local
National
1,935
30
Small

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Alcolu, SC

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Alcolu, SC offer the following education background
Bachelor's Degree
30.8%
High School or GED
27.4%
Associate's Degree
16.1%
Vocational Degree or Certification
12.9%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Alcolu, SC
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


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