Customer Service Representative Jobs in Aiken, SC

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 40 Jobs

Cashier - Customer Service

  • Augusta, GA (20 miles from Aiken, SC)
  • 1 day ago
  • Augusta, GA (20 miles from Aiken, SC)
  • 1 day ago

As the team at Zaxby's expands, we're saving a seat for you! To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To...

Customer Service Representative

  • Aiken, SC
  • 1 day ago
  • Aiken, SC
  • 1 day ago

Customer Service Representative Arrow Exterminators is looking to hire a full-time Customer Service Representative to provide uncompromised service support and administration to internal and external...

IT Support Customer Service Engineer

  • Augusta, GA (20 miles from Aiken, SC)
  • 2 days ago
  • Augusta, GA (20 miles from Aiken, SC)
  • 2 days ago

Job Description: IT Support Customer Service Engineer Location: Augusta, VA Location: Birmingham, VA Onsite Please join us as an onsite Systems Administrator supporting the Department of Veterans...

Loss Prevention Customer Service Associate II

  • Augusta, GA (20 miles from Aiken, SC)
  • 6 days ago
  • Augusta, GA (20 miles from Aiken, SC)
  • 6 days ago

Style is never in short supply at our more than 1,000 TJ Maxx stores. They all have different products, but the same commitment to the thrill of the find. From designers straight off the runway to...

Consumer Loan Specialist - Sales Customer Service

  • North Augusta, SC (17 miles from Aiken, SC)
  • 7 days ago
  • North Augusta, SC (17 miles from Aiken, SC)
  • 7 days ago

Overview & Responsibilities Are you looking for a long-term opportunity with a growing financial services company that rewards performance and gives back to its community? If so, please read on!...

Customer Service - Facility Maintenance Services

  • Augusta, GA (20 miles from Aiken, SC)
  • 7 days ago
  • Augusta, GA (20 miles from Aiken, SC)
  • 7 days ago

Position Requirements Job Requirements: At least 3 years of customer service representative experience Previous experience within the facility maintenance or construction industries is a plus A consistent...

Customer Service/Sales

  • Augusta, GA (20 miles from Aiken, SC)
  • 7 days ago
  • Augusta, GA (20 miles from Aiken, SC)
  • 7 days ago

Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...

Customer Service Representative

  • Williston, SC (19 miles from Aiken, SC)
  • 7 days ago
  • Williston, SC (19 miles from Aiken, SC)
  • 7 days ago

General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Customer Service Representative

  • Graniteville, SC (10 miles from Aiken, SC)
  • 8 days ago
  • Graniteville, SC (10 miles from Aiken, SC)
  • 8 days ago

Customer Service Representative – Wholesale Tire Distributor Type: Direct Hire Pay: $18-$20 per hour DOE The Customer Service Representative (CSR) plays a vital role in managing customer orders, inquiries...

Lead Customer Service Representative

  • Augusta, GA (20 miles from Aiken, SC)
  • 8 days ago
  • Augusta, GA (20 miles from Aiken, SC)
  • 8 days ago

Store 2703168: 2855 Washington Rd, Augusta, Georgia 30909 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...

Lead Customer Service Representative, Full or Part Time

  • North Augusta, SC (17 miles from Aiken, SC)
  • 8 days ago
  • North Augusta, SC (17 miles from Aiken, SC)
  • 8 days ago

Service Representative....

Customer Service Representative

  • North Augusta, SC (17 miles from Aiken, SC)
  • 8 days ago
  • North Augusta, SC (17 miles from Aiken, SC)
  • 8 days ago

Store 2703172: 1014 Edgefield Rd, North Augusta, South Carolina 29860 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...

Customer Service Rep(08881) - Building 25722

  • Augusta, GA (20 miles from Aiken, SC)
  • 9 days ago
  • Augusta, GA (20 miles from Aiken, SC)
  • 9 days ago

We are searching for qualified customer service representatives with personality and people skills....

Member Service Representative (Silver Bluff Rd, Aiken, SC)

  • Aiken, SC
  • 11 days ago
  • Aiken, SC
  • 11 days ago

Member Service Representative (Silver Bluff Rd, Aiken, SC) Job Category: Retail Requisition Number: MEMBE002400 Posting Details Posted: February 28, 2025 Full-Time On-site Locations Showing 1...

Member Service Representative (Full-Time) - Augusta

  • Augusta, GA (20 miles from Aiken, SC)
  • 11 days ago
  • Augusta, GA (20 miles from Aiken, SC)
  • 11 days ago

Member Service Representative (Full-Time) - Augusta Augusta, GA, United States (On-site) Job Description To provide members and prospective members the full range of products and services offered...

Demographic Data for Aiken, SC

Moving to Aiken, SC? Find some basic demographic data about Aiken, SC below.


Local
National
73,579
1,678
Medium

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....

Title Synonyms

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Salary for Customer Service Representative Jobs in Aiken, SC

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Aiken, SC offer the following education background
Bachelor's Degree
30.8%
High School or GED
27.4%
Associate's Degree
16.1%
Vocational Degree or Certification
12.9%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Aiken, SC
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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