Customer Service Representative Jobs in Woonsocket, RI
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- TJocelyne Counseling and Consulting Clinic
- Brockton, MA (24 miles from Woonsocket, RI)
- 10 days ago
- TJocelyne Counseling and Consulting Clinic
- Brockton, MA (24 miles from Woonsocket, RI)
- 10 days ago
We are currently seeking a dedicated and compassionate Client Service Representative to join our team at the community mental health clinic in Brockton, Massachusetts. As a valued member of our...
Bilingual Customer Service Specialist (Spanish)
- East Providence, RI (14 miles from Woonsocket, RI)
- 11 days ago
- East Providence, RI (14 miles from Woonsocket, RI)
- 11 days ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
Amazon Locker+ Customer Service Associate
- Needham, MA (23 miles from Woonsocket, RI)
- 8 hours ago
- Needham, MA (23 miles from Woonsocket, RI)
- 8 hours ago
Amazon Locker+ Customer Returns Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our...
- Framingham, MA (22 miles from Woonsocket, RI)
- 19 hours ago
- Framingham, MA (22 miles from Woonsocket, RI)
- 19 hours ago
Join a Dynamic Team with Great Benefits!** **Remote Customer Service Rep** **Company:** Global off-price retail leader **Benefits:** + **Flexible Schedule:** Mon-Fri, 5:00 PM - 9:00 PM EST +...
Remote Work- Needham, MA (23 miles from Woonsocket, RI)
- 21 hours ago
- Needham, MA (23 miles from Woonsocket, RI)
- 21 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative
- Mansfield, MA (14 miles from Woonsocket, RI)
- 22 hours ago
- Mansfield, MA (14 miles from Woonsocket, RI)
- 22 hours ago
We have an excellent opportunity for a Customer Service Representative in our Mansfield Distribution Center....
- Framingham, MA (22 miles from Woonsocket, RI)
- 1 day ago
- Framingham, MA (22 miles from Woonsocket, RI)
- 1 day ago
Starting hiring pay at: $17 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great...
Customer Service Representative
- Warwick, RI (20 miles from Woonsocket, RI)
- 1 day ago
- Warwick, RI (20 miles from Woonsocket, RI)
- 1 day ago
Preferred: Previous Call Center experience preferred. Demonstrate ability to learn quickly and willingness to obtain functional knowledge and understanding of company products....
Customer Service - Whole Foods
- Cranston, RI (15 miles from Woonsocket, RI)
- 1 day ago
- Cranston, RI (15 miles from Woonsocket, RI)
- 1 day ago
Are you a Foodie seeking a new and exciting opportunity? Come join the Whole Foods Market team where youll work in a professional environment, with the highest quality ingredients and have a true...
Customer Service Representative I, RMV - Central District
- Worcester, MA (24 miles from Woonsocket, RI)
- 1 day ago
- Worcester, MA (24 miles from Woonsocket, RI)
- 1 day ago
Duties and Responsibilities This position will follow a Tuesday through Saturday work schedule. Interact with customers to respond to inquiries and complaints. Issues licenses, identification...
Banking Customer Service Representative
- Johnston, RI (11 miles from Woonsocket, RI)
- 1 day ago
- Johnston, RI (11 miles from Woonsocket, RI)
- 1 day ago
Service Representative to join a fast-paced banking environment, where you'll be the first point of contact for customers....
BYRAM HEALTHCARE Customer Service Representative, Associate
- Worcester, MA (24 miles from Woonsocket, RI)
- 1 day ago
- Worcester, MA (24 miles from Woonsocket, RI)
- 1 day ago
center experience preferred Excellent written and verbal communication skills Proficient with MS Office and the ability to navigate multiple platforms Ability to learn our brand products and therapies...
Associate Customer Service Representative
- Marlborough, MA (24 miles from Woonsocket, RI)
- 1 day ago
- Marlborough, MA (24 miles from Woonsocket, RI)
- 1 day ago
Minimum Skills Required: Demonstrated proficiency as a Customer Service Representative, beyond call center and/or retail experience....
Customer Service Representative
- Westwood, MA (21 miles from Woonsocket, RI)
- 1 day ago
- Westwood, MA (21 miles from Woonsocket, RI)
- 1 day ago
Store - BOS-WESTWOOD, MA Deliver friendly customer service, help customers shop our store, and find what they're looking for. Ensure all customers receive a fast and friendly checkout experience....
- Stoughton, MA (21 miles from Woonsocket, RI)
- 1 day ago
- Stoughton, MA (21 miles from Woonsocket, RI)
- 1 day ago
Job Title: PSAP Customer Service Liason Department: Terrestrial & Wireless, Engineering & Operations Reports To: Manager, Programs Salary: $78,600 - $86,600 Location: Stoughton, MA (Remote)...
Demographic Data for Woonsocket, RI
Moving to Woonsocket, RI? Find some basic demographic data about Woonsocket, RI below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Woonsocket, RI
Highest Education Level
Customer Service Representatives in Woonsocket, RI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Order Processing
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »