Customer Service Representative Jobs in Westerly, RI
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Groton, CT (12 miles from Westerly, RI)
- 2 days ago
- Groton, CT (12 miles from Westerly, RI)
- 2 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Pharmacy Customer Service Representative-Remote
- North Kingstown, RI (23 miles from Westerly, RI)
- 3 days ago
- North Kingstown, RI (23 miles from Westerly, RI)
- 3 days ago
JOB QUALIFICATIONS 2+ years of Customer Service prefer in healthcare PBM/Prior authorizations 2+ years of call center experience 1+ Microsoft Office Active Pharmacy Technician license National or State...
Remote Work- North Kingstown, RI (23 miles from Westerly, RI)
- 5 days ago
- North Kingstown, RI (23 miles from Westerly, RI)
- 5 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Pharmacy Customer Service Associate
- Narragansett, RI (14 miles from Westerly, RI)
- 5 days ago
- Narragansett, RI (14 miles from Westerly, RI)
- 5 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Entry Level - Customer Service Representative
- North Kingstown, RI (23 miles from Westerly, RI)
- 9 days ago
- North Kingstown, RI (23 miles from Westerly, RI)
- 9 days ago
The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists Responsibilities Communicate with customers...
Facility Attendant, Customer Service - North Kingstown
- North Kingstown, RI (23 miles from Westerly, RI)
- 9 days ago
- North Kingstown, RI (23 miles from Westerly, RI)
- 9 days ago
Responsibilities Facility Attendant -Customer Service Responsibilities include: Answering questions and advising customer in selection of building materials and supplies. Cutting lumber, and...
Responsibilities Facility Attendant -Customer Service Responsibilities include: Answering questions and advising customer in selection of building materials and supplies. Cutting lumber, and...
Facility Attendant, Customer Service - Niantic
- Niantic, CT (21 miles from Westerly, RI)
- 9 days ago
- Niantic, CT (21 miles from Westerly, RI)
- 9 days ago
Responsibilities Facility Attendant -Customer Service Responsibilities include: Answering questions and advising customer in selection of building materials and supplies. Cutting lumber, and...
Warehouse Operator, Customer Service Representative
- Carolina, RI (10 miles from Westerly, RI)
- 9 days ago
- Carolina, RI (10 miles from Westerly, RI)
- 9 days ago
a Warehouse Customer Service Representative at DSV, you'll play a pivotal role in ensuring customer satisfaction by effectively addressing inquiries, resolving issues, and providing support related...
Float Member Service Representative
- Waterford, CT (18 miles from Westerly, RI)
- 12 days ago
- Waterford, CT (18 miles from Westerly, RI)
- 12 days ago
FLOAT MEMBER SERVICE REPRESENTATIVE- Location Varies Be a part of the Charter Oak Federal Credit Union Team! Member Service Representative is responsible for building member relationships by...
Customer Service Represenative
- Kingston, RI (16 miles from Westerly, RI)
- 14 days ago
- Kingston, RI (16 miles from Westerly, RI)
- 14 days ago
Dealer Specialties is looking for a part-time Vehicle Inspector and Photographer to join our dynamic team. We offer a desirable work environment that allows you to work independently. We are...
Retail Store Specialist - (Customer Service/Merchandising) - Part Time
- Waterford, CT (18 miles from Westerly, RI)
- 16 days ago
- Waterford, CT (18 miles from Westerly, RI)
- 16 days ago
Compensation for this opportunity is based on candidate experience and position Join our team! All associates receive a 30% discount! Company Overview: Ocean State Job Lot (“OSJL” and “Company”)...
Customer Service Representative
- Coventry, RI (24 miles from Westerly, RI)
- 19 days ago
- Coventry, RI (24 miles from Westerly, RI)
- 19 days ago
Overview We are currently looking for a Customer Relations Specialist to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition. As a...
Customer Service Associate - Temporary
- East Lyme, CT (22 miles from Westerly, RI)
- 28 days ago
- East Lyme, CT (22 miles from Westerly, RI)
- 28 days ago
Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours....
Customer Service Rep - The Ridge Recovery Center (Per Diem)
- Montville, CT (18 miles from Westerly, RI)
- 30+ days ago
- Montville, CT (18 miles from Westerly, RI)
- 30+ days ago
Work where every momen t matters. Every day, more than 40,000 Hartford HealthCare colleagues come to work with one thing in common: Pride in what we do, knowing every moment matters here. We...
Demographic Data for Westerly, RI
Moving to Westerly, RI? Find some basic demographic data about Westerly, RI below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Westerly, RI
Highest Education Level
Customer Service Representatives in Westerly, RI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Written Communication
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »