Customer Service Representative Jobs in Westerly, RI
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- New London, CT (15 miles from Westerly, RI)
- 15 hours ago
- New London, CT (15 miles from Westerly, RI)
- 15 hours ago
Benefits: Flexible schedule Benefits/Perks Competitive Compensation Training and Development Employee Discounts Positive Work Environment Locally-Owned Job Summary We are looking for a Customer Service...
Customer Service Representative
- Plainfield, CT (23 miles from Westerly, RI)
- 2 days ago
- Plainfield, CT (23 miles from Westerly, RI)
- 2 days ago
Customer Service Representative Plainfield, CT, USA Req #3506 Monday, March 10, 2025 Superior Plus Propane is currently seeking a highly motivated Customer Service Representative whose role is to answer...
- Norwich, CT (19 miles from Westerly, RI)
- 6 days ago
- Norwich, CT (19 miles from Westerly, RI)
- 6 days ago
Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...
Patient Service Coordinator (Receptionist, Customer Service) - HomeCare
- South Lyme, CT (24 miles from Westerly, RI)
- 8 days ago
- South Lyme, CT (24 miles from Westerly, RI)
- 8 days ago
Description Job Schedule: Full Time Standard Hours: 40 Job Shift: Shift 1 Shift Details: Monday-Friday 8-4:30p Work where every moment matters. Every day, over 30,000 Hartford HealthCare...
Specimen Processor/Client Services Rep
- New London, CT (15 miles from Westerly, RI)
- 10 days ago
- New London, CT (15 miles from Westerly, RI)
- 10 days ago
Specimen Processor/Client Services Rep New London, Connecticut Specimen Processing Full Time Benefits Eligible LM DAYS 8 HR 40 Onsite 100% 137467 Job Description Overview To be part of...
Customer Service Rep(03279) - 242 Greenmanville Ave
- Mystic, CT (8 miles from Westerly, RI)
- 10 days ago
- Mystic, CT (8 miles from Westerly, RI)
- 10 days ago
Costumer Service Represent Energetic, Fun Person with A SMILE!!Additional InformationAll your information will be kept confidential according to EEO guidelines.
Specimen Processor/Client Services Rep - Days
- New London, CT (15 miles from Westerly, RI)
- 12 days ago
- New London, CT (15 miles from Westerly, RI)
- 12 days ago
Overview To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered,...
- Narragansett, RI (14 miles from Westerly, RI)
- 16 days ago
- Narragansett, RI (14 miles from Westerly, RI)
- 16 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer service/Pizza Maker (4071)
- Plainfield, CT (23 miles from Westerly, RI)
- 23 days ago
- Plainfield, CT (23 miles from Westerly, RI)
- 23 days ago
Company Description Locally Own and operate Job Description Help inside prep, ETC Please check detailed in store Has to meet dominos standard You must have an outgoing personality Must be...
Automotive Customer Service Advisor
- Mystic, CT (8 miles from Westerly, RI)
- 30+ days ago
- Mystic, CT (8 miles from Westerly, RI)
- 30+ days ago
Position Summary Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the...
- Mystic, CT (8 miles from Westerly, RI)
- 30+ days ago
- Mystic, CT (8 miles from Westerly, RI)
- 30+ days ago
POSITION SUMMARY Client Service Associates provide exceptional service to our clients and support Financial Advisor(s) (FAs)/ Private Wealth Advisor(s) (PWAs)/ teams on a daily basis. Through...
Customer Service Rep - The Ridge Recovery Center (Per Diem)
- Bozrah, CT (23 miles from Westerly, RI)
- 45+ days ago
- Bozrah, CT (23 miles from Westerly, RI)
- 45+ days ago
Description Job Schedule: Per Diem Standard Hours: 1 Job Shift: Shift 1 Shift Details: Work where every momen t matters. Every day, over 30,000 Hartford HealthCare colleagues come to work with one...
Customer Service Rep (CSR) - Behavioral Health (The Ridge Recovery Center)
- Plainfield, CT (23 miles from Westerly, RI)
- 45+ days ago
- Plainfield, CT (23 miles from Westerly, RI)
- 45+ days ago
Description Job Schedule: Full Time Standard Hours: 40 Job Shift: Shift 1 Shift Details: Work where every momen t matters. Every day, over 30,000 Hartford HealthCare colleagues come to work with...
The Spirit of the Position: The Customer Service Representative greets and creates a welcoming atmosphere for our customers and clients. How do you know if this is the right job for you?!...
Customer Service Representative FT - East Providence, RI
- Coventry, RI (24 miles from Westerly, RI)
- 60+ days ago
- Coventry, RI (24 miles from Westerly, RI)
- 60+ days ago
Job Functions, Duties, Responsibilities and Position Qualifications: Quality is in our DNA -- is it in yours? You're personable, professional, and confident in your ability to build business...
Demographic Data for Westerly, RI
Moving to Westerly, RI? Find some basic demographic data about Westerly, RI below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Westerly, RI
Highest Education Level
Customer Service Representatives in Westerly, RI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Problem Resolution
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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