Customer Service Representative Jobs in Warwick, RI
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Bilingual Customer Service Specialist (Spanish)
- East Providence, RI (8 miles from Warwick, RI)
- 10 days ago
- East Providence, RI (8 miles from Warwick, RI)
- 10 days ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
Customer Service Representative
- Mansfield, MA (24 miles from Warwick, RI)
- 10 hours ago
- Mansfield, MA (24 miles from Warwick, RI)
- 10 hours ago
We have an excellent opportunity for a Customer Service Representative in our Mansfield Distribution Center....
- Dayville, CT (23 miles from Warwick, RI)
- 23 hours ago
- Dayville, CT (23 miles from Warwick, RI)
- 23 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Preferred: Previous Call Center experience preferred. Demonstrate ability to learn quickly and willingness to obtain functional knowledge and understanding of company products....
Customer Service - Whole Foods
- Cranston, RI (6 miles from Warwick, RI)
- 23 hours ago
- Cranston, RI (6 miles from Warwick, RI)
- 23 hours ago
Are you a Foodie seeking a new and exciting opportunity? Come join the Whole Foods Market team where youll work in a professional environment, with the highest quality ingredients and have a true...
Banking Customer Service Representative
- Johnston, RI (8 miles from Warwick, RI)
- 1 day ago
- Johnston, RI (8 miles from Warwick, RI)
- 1 day ago
Service Representative to join a fast-paced banking environment, where you'll be the first point of contact for customers....
Customer Service Associate - Temporary
- North Providence, RI (10 miles from Warwick, RI)
- 1 day ago
- North Providence, RI (10 miles from Warwick, RI)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Specialists are critical to our success at FritoLay! Our Customer Service Specialists are responsible for merchandising Frito-Lay's complete line of quality products at local...
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Rep(03929) - 250 Mendon Rd
- Cumberland, RI (17 miles from Warwick, RI)
- 2 days ago
- Cumberland, RI (17 miles from Warwick, RI)
- 2 days ago
Company Description Job Description Great things are happening at Domino's Pizza......and we are looking for exceptional people who want to be part of the best pizza delivery company in the world!...
Customer Service Rep(03906) - 1010 Chalkstone Ave
- Providence, RI (8 miles from Warwick, RI)
- 2 days ago
- Providence, RI (8 miles from Warwick, RI)
- 2 days ago
Company Description Job Description Great things are happening at Domino's Pizza......and we are looking for exceptional people who want to be part of the best pizza delivery company in the world!...
Customer Service Rep(03935) - 263 Social St
- Woonsocket, RI (20 miles from Warwick, RI)
- 2 days ago
- Woonsocket, RI (20 miles from Warwick, RI)
- 2 days ago
Company Description Job Description Great things are happening at Domino's Pizza......and we are looking for exceptional people who want to be part of the best pizza delivery company in the world!...
Customer Care Representative II
- Smithfield, RI (14 miles from Warwick, RI)
- 2 days ago
- Smithfield, RI (14 miles from Warwick, RI)
- 2 days ago
Anticipated End Date: 2025-04-23 Position Title: Customer Care Representative II Job Description: Customer Care Representative II Location: Within 50 miles of a Pulse Point location in Tampa,...
Customer Service / Order Taker
- Pawtucket, RI (12 miles from Warwick, RI)
- 3 days ago
- Pawtucket, RI (12 miles from Warwick, RI)
- 3 days ago
Customer Service/Order Take Location: Pawtucket, RI Pay: will be discussed during the interview Express Employment Professionals of Warwick, RI is interviewing for a temporary Customer...
Pharmacy Customer Service Representative-Remote
- North Kingstown, RI (8 miles from Warwick, RI)
- 3 days ago
- North Kingstown, RI (8 miles from Warwick, RI)
- 3 days ago
JOB QUALIFICATIONS 2+ years of Customer Service prefer in healthcare PBM/Prior authorizations 2+ years of call center experience 1+ Microsoft Office Active Pharmacy Technician license National or State...
Remote WorkDemographic Data for Warwick, RI
Moving to Warwick, RI? Find some basic demographic data about Warwick, RI below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Warwick, RI
Highest Education Level
Customer Service Representatives in Warwick, RI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Written Communication
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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