Customer Service Representative Jobs in Wakefield, RI
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Care Advocate Life 5 12 25
- West Warwick, RI (18 miles from Wakefield, RI)
- 15 hours ago
- West Warwick, RI (18 miles from Wakefield, RI)
- 15 hours ago
Preferred: Higher educational experience or professional certification Insurance or Financial Services industry experience or Product specific experience Previous Call Center experience A passion for...
Customer Service Representative
- Warwick, RI (19 miles from Wakefield, RI)
- 15 hours ago
- Warwick, RI (19 miles from Wakefield, RI)
- 15 hours ago
Customer Service Representatives earn $40,000 - $55,000 annually based on performance and ability to close the sale! TWO MEN AND A TRUCK is NOW HIRING enthusiastic, customer focused individuals!...
Seasonal Customer Service Exit Booth - PVD Airport
- Warwick, RI (19 miles from Wakefield, RI)
- 1 day ago
- Warwick, RI (19 miles from Wakefield, RI)
- 1 day ago
Overview Enterprise Mobility at the T.F. Green Airport has an exciting opportunity for a Seasonal Customer Service Exit Booth Agent. The pay for this position is $18.00 / hour plus the potential...
- West Warwick, RI (18 miles from Wakefield, RI)
- 3 days ago
- West Warwick, RI (18 miles from Wakefield, RI)
- 3 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Test Center Administrator
- Warwick, RI (19 miles from Wakefield, RI)
- 3 days ago
- Warwick, RI (19 miles from Wakefield, RI)
- 3 days ago
JOB TITLE: Customer Service Test Center Administrator REPORTS TO: Customer Service Test Center Manager DEPARTMENT: Test Center LOCATION: Warwick, RI TEST CENTER ADDRESS: 30 Quaker Lane What To...
Customer Service Representative
- Cranston, RI (23 miles from Wakefield, RI)
- 7 days ago
- Cranston, RI (23 miles from Wakefield, RI)
- 7 days ago
Job ID: 505814 Oldcastle APG, a CRH Company, is the leading provider of outdoor living solutions in North America with an award-winning portfolio that enables customers to Live Well Outside....
- North Kingstown, RI (11 miles from Wakefield, RI)
- 7 days ago
- North Kingstown, RI (11 miles from Wakefield, RI)
- 7 days ago
Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...
Customer Service Associate - Temporary
- Middletown, RI (15 miles from Wakefield, RI)
- 9 days ago
- Middletown, RI (15 miles from Wakefield, RI)
- 9 days ago
Job Description: Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient...
Patient Service Coordinator (Receptionist, Customer Service) - HomeCare
- Mashantucket, CT (22 miles from Wakefield, RI)
- 9 days ago
- Mashantucket, CT (22 miles from Wakefield, RI)
- 9 days ago
Description Job Schedule: Full Time Standard Hours: 40 Job Shift: Shift 1 Shift Details: Monday-Friday 8-4:30p Work where every moment matters. Every day, over 30,000 Hartford HealthCare...
Bilingual Customer Account Representative
- Middletown, RI (15 miles from Wakefield, RI)
- 9 days ago
- Middletown, RI (15 miles from Wakefield, RI)
- 9 days ago
Ready to do your best work? Interested in a minimum starting hourly rate of $15.90 per hour - $18.70 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...
Part-Time Customer Care Representative $17 hourly
- Warwick, RI (19 miles from Wakefield, RI)
- 10 days ago
- Warwick, RI (19 miles from Wakefield, RI)
- 10 days ago
What you'll do: As a Customer Service Representative, you will play an important role in the lifecycle of every customers' purchase....
Customer Service Rep(03279) - 242 Greenmanville Ave
- Mystic, CT (23 miles from Wakefield, RI)
- 11 days ago
- Mystic, CT (23 miles from Wakefield, RI)
- 11 days ago
Costumer Service Represent Energetic, Fun Person with A SMILE!!Additional InformationAll your information will be kept confidential according to EEO guidelines.
Bilingual Customer Service Specialist (Spanish)
- Warwick, RI (19 miles from Wakefield, RI)
- 15 days ago
- Warwick, RI (19 miles from Wakefield, RI)
- 15 days ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
Registered Client Service Associate
- Newport, RI (11 miles from Wakefield, RI)
- 18 days ago
- Newport, RI (11 miles from Wakefield, RI)
- 18 days ago
POSITION SUMMARY: Registered Client Service Associates provide exceptional service to our clients and support Financial Advisor(s) (FAs)/ Private Wealth Advisor(s) (PWAs)/ teams on a daily basis....
Inbound Customer Service Representative
- Warwick, RI (19 miles from Wakefield, RI)
- 20 days ago
- Warwick, RI (19 miles from Wakefield, RI)
- 20 days ago
Required Experience: 1-2 years call center experience, or equivalent experience (office experience) 1-2 years experience with Windows based operating systems (Microsoft Office, Suite, etc.)...
Demographic Data for Wakefield, RI
Moving to Wakefield, RI? Find some basic demographic data about Wakefield, RI below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Wakefield, RI
Highest Education Level
Customer Service Representatives in Wakefield, RI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Energetic
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »