Customer Service Representative Jobs in Wakefield, RI
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Pharmacy Customer Service Associate
- Pawcatuck, CT (17 miles from Wakefield, RI)
- 14 hours ago
- Pawcatuck, CT (17 miles from Wakefield, RI)
- 14 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative
- Warwick, RI (19 miles from Wakefield, RI)
- 4 days ago
- Warwick, RI (19 miles from Wakefield, RI)
- 4 days ago
Preferred: Previous Call Center experience preferred. Demonstrate ability to learn quickly and willingness to obtain functional knowledge and understanding of company products....
Pharmacy Customer Service Associate
- Warwick, RI (19 miles from Wakefield, RI)
- 6 days ago
- Warwick, RI (19 miles from Wakefield, RI)
- 6 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Associate - Temporary
- Middletown, RI (15 miles from Wakefield, RI)
- 6 days ago
- Middletown, RI (15 miles from Wakefield, RI)
- 6 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Pharmacy Customer Service Representative-Remote
- North Kingstown, RI (11 miles from Wakefield, RI)
- 6 days ago
- North Kingstown, RI (11 miles from Wakefield, RI)
- 6 days ago
JOB QUALIFICATIONS 2+ years of Customer Service prefer in healthcare PBM/Prior authorizations 2+ years of call center experience 1+ Microsoft Office Active Pharmacy Technician license National or State...
Remote WorkCustomer Service Representative
- Warwick, RI (19 miles from Wakefield, RI)
- 7 days ago
- Warwick, RI (19 miles from Wakefield, RI)
- 7 days ago
Customer Service Representatives earn $50,000 - $60,000 annually based on performance and ability to close the sale! TWO MEN AND A TRUCK is NOW HIRING enthusiastic, customer focused individuals!...
- North Kingstown, RI (11 miles from Wakefield, RI)
- 9 days ago
- North Kingstown, RI (11 miles from Wakefield, RI)
- 9 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative
- Warwick, RI (19 miles from Wakefield, RI)
- 12 days ago
- Warwick, RI (19 miles from Wakefield, RI)
- 12 days ago
Essential Skills and Experience: 1-2 years of experience call center preferred - will also consider those with customer service experience. - Must have intermediate computer literacy/proficiency -...
Entry Level - Customer Service Representative
- North Kingstown, RI (11 miles from Wakefield, RI)
- 12 days ago
- North Kingstown, RI (11 miles from Wakefield, RI)
- 12 days ago
The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists Responsibilities Communicate with customers...
Facility Attendant, Customer Service - North Kingstown
- North Kingstown, RI (11 miles from Wakefield, RI)
- 13 days ago
- North Kingstown, RI (11 miles from Wakefield, RI)
- 13 days ago
Responsibilities Facility Attendant -Customer Service Responsibilities include: Answering questions and advising customer in selection of building materials and supplies. Cutting lumber, and...
Facility Attendant, Customer Service - Westerly
- Westerly, RI (14 miles from Wakefield, RI)
- 13 days ago
- Westerly, RI (14 miles from Wakefield, RI)
- 13 days ago
Responsibilities Facility Attendant -Customer Service Responsibilities include: Answering questions and advising customer in selection of building materials and supplies. Cutting lumber, and...
Facility Attendant, Customer Service - Middletown
- Middletown, RI (15 miles from Wakefield, RI)
- 13 days ago
- Middletown, RI (15 miles from Wakefield, RI)
- 13 days ago
Responsibilities Facility Attendant -Customer Service Responsibilities include: Answering questions and advising customer in selection of building materials and supplies. Cutting lumber, and...
Warehouse Operator, Customer Service Representative
- Carolina, RI (7 miles from Wakefield, RI)
- 13 days ago
- Carolina, RI (7 miles from Wakefield, RI)
- 13 days ago
a Warehouse Customer Service Representative at DSV, you'll play a pivotal role in ensuring customer satisfaction by effectively addressing inquiries, resolving issues, and providing support related...
Customer Service Representative
- Warwick, RI (19 miles from Wakefield, RI)
- 14 days ago
- Warwick, RI (19 miles from Wakefield, RI)
- 14 days ago
We are looking to add a Customer Service Representative to our team at Bow Chika Wow Town!...
- Warwick, RI (19 miles from Wakefield, RI)
- 16 days ago
- Warwick, RI (19 miles from Wakefield, RI)
- 16 days ago
Required Experience: 1-2 years call center experience preferred (customer service experience is accepted - however, must be in conjunction with computer skills). 1-2 years of experience with Windows...
Demographic Data for Wakefield, RI
Moving to Wakefield, RI? Find some basic demographic data about Wakefield, RI below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Wakefield, RI
Highest Education Level
Customer Service Representatives in Wakefield, RI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Customer Relations
- Stocking
- Telephone Skills
- Listening
- Friendliness
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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