Customer Service Representative Jobs in Newport, RI
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Bilingual Customer Service Specialist (Spanish)
- East Providence, RI (22 miles from Newport, RI)
- 10 days ago
- East Providence, RI (22 miles from Newport, RI)
- 10 days ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
Customer Service Representative
- Warwick, RI (16 miles from Newport, RI)
- 13 hours ago
- Warwick, RI (16 miles from Newport, RI)
- 13 hours ago
Preferred: Previous Call Center experience preferred. Demonstrate ability to learn quickly and willingness to obtain functional knowledge and understanding of company products....
Customer Service - Whole Foods
- Cranston, RI (21 miles from Newport, RI)
- 13 hours ago
- Cranston, RI (21 miles from Newport, RI)
- 13 hours ago
Are you a Foodie seeking a new and exciting opportunity? Come join the Whole Foods Market team where youll work in a professional environment, with the highest quality ingredients and have a true...
Customer Service Merchandiser Specialist
- Warwick, RI (16 miles from Newport, RI)
- 1 day ago
- Warwick, RI (16 miles from Newport, RI)
- 1 day ago
Customer Service Specialists are critical to our success at FritoLay! Our Customer Service Specialists are responsible for merchandising Frito-Lay's complete line of quality products at local...
Pharmacy Customer Service Associate
- Warwick, RI (16 miles from Newport, RI)
- 1 day ago
- Warwick, RI (16 miles from Newport, RI)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Rep(03906) - 1010 Chalkstone Ave
- Providence, RI (23 miles from Newport, RI)
- 2 days ago
- Providence, RI (23 miles from Newport, RI)
- 2 days ago
Company Description Job Description Great things are happening at Domino's Pizza......and we are looking for exceptional people who want to be part of the best pizza delivery company in the world!...
Customer Service Associate - Temporary
- Middletown, RI (3 miles from Newport, RI)
- 2 days ago
- Middletown, RI (3 miles from Newport, RI)
- 2 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Pharmacy Customer Service Representative-Remote
- North Kingstown, RI (10 miles from Newport, RI)
- 2 days ago
- North Kingstown, RI (10 miles from Newport, RI)
- 2 days ago
JOB QUALIFICATIONS 2+ years of Customer Service prefer in healthcare PBM/Prior authorizations 2+ years of call center experience 1+ Microsoft Office Active Pharmacy Technician license National or State...
Remote WorkCustomer Experience Representative
- Cranston, RI (21 miles from Newport, RI)
- 2 days ago
- Cranston, RI (21 miles from Newport, RI)
- 2 days ago
Starting Salary: $21.50 / hour Start Date: May 12th 2025 When there's a question about your finances, you want answers and support fast. Our customers rely on our Contact Center Specialists to...
Customer Support Representative
- Cranston, RI (21 miles from Newport, RI)
- 2 days ago
- Cranston, RI (21 miles from Newport, RI)
- 2 days ago
Starting Salary: $21.50 / hour Start Date: May 12th 2025 When there's a question about your finances, you want answers andsupport fast. Our customers rely on our Contact Center Specialiststo help...
Customer Service Representative/Technical Support
- New Bedford, MA (22 miles from Newport, RI)
- 2 days ago
- New Bedford, MA (22 miles from Newport, RI)
- 2 days ago
un Customer Service Representative/Technical Support (New Bedford) compensation: $20.00 employment type: experience level: mid level job title: Customer Service Representative/Technical Support We are...
- East Providence, RI (22 miles from Newport, RI)
- 2 days ago
- East Providence, RI (22 miles from Newport, RI)
- 2 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative
- Warwick, RI (16 miles from Newport, RI)
- 3 days ago
- Warwick, RI (16 miles from Newport, RI)
- 3 days ago
Customer Service Representatives earn $50,000 - $60,000 annually based on performance and ability to close the sale! TWO MEN AND A TRUCK is NOW HIRING enthusiastic, customer focused individuals!...
- Providence, RI (23 miles from Newport, RI)
- 3 days ago
- Providence, RI (23 miles from Newport, RI)
- 3 days ago
**Qualifications** **Here's What You Need** + Requires a high school diploma or GED + Prior call center experience is a plus + Must be able to pass a background check....
Customer Service Representative (CSR)
- Providence, RI (23 miles from Newport, RI)
- 3 days ago
- Providence, RI (23 miles from Newport, RI)
- 3 days ago
Service Representative is responsible for responding to inquiries in person, e-mail and on the telephone....
Demographic Data for Newport, RI
Moving to Newport, RI? Find some basic demographic data about Newport, RI below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Newport, RI
Highest Education Level
Customer Service Representatives in Newport, RI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Written Communication
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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