Customer Service Representative Jobs in Johnston, RI
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Pharmacy Customer Service Associate
- Bellingham, MA (17 miles from Johnston, RI)
- 2 hours ago
- Bellingham, MA (17 miles from Johnston, RI)
- 2 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative
- Taunton, MA (21 miles from Johnston, RI)
- 5 hours ago
- Taunton, MA (21 miles from Johnston, RI)
- 5 hours ago
Customer Service Representative: PeopleReady of Taunton, MA is now hiring Customer Service Representatives! Apply today and you could start as soon as this week....
Customer Service Representative Job Franklin, MA
- Franklin, MA (18 miles from Johnston, RI)
- 5 hours ago
- Franklin, MA (18 miles from Johnston, RI)
- 5 hours ago
Apply for FYZICALs Customer Service Representative job opening today!...
Seasonal Customer Service Exit Booth - PVD Airport
- Warwick, RI (8 miles from Johnston, RI)
- 5 hours ago
- Warwick, RI (8 miles from Johnston, RI)
- 5 hours ago
Overview Enterprise Mobility at the T.F. Green Airport has an exciting opportunity for a Seasonal Customer Service Exit Booth Agent. The pay for this position is $18.00 / hour plus the potential...
Customer Service Representative
- Woonsocket, RI (11 miles from Johnston, RI)
- 10 hours ago
- Woonsocket, RI (11 miles from Johnston, RI)
- 10 hours ago
Salary Not Available Position range in Rhode Island $34k - $51k Per Year CUSTOMER SERVICE REPRESENTATIVE Family Dollar Occupation: Customer Service Representatives Location: Woonsocket, RI - 02895 Positions...
- Taunton, MA (21 miles from Johnston, RI)
- 15 hours ago
- Taunton, MA (21 miles from Johnston, RI)
- 15 hours ago
Category/Area of Expertise: Retail Operations Job Requisition: 419567 Address: USA-MA-Taunton-255 Joseph E Warner Blvd Store Code: Store 08383 Front End (5151762) Hannaford Supermarkets started...
Customer Account Representative
- Providence, RI (5 miles from Johnston, RI)
- 15 hours ago
- Providence, RI (5 miles from Johnston, RI)
- 15 hours ago
Ready to do your best work? Interested in a minimum starting hourly rate of $15.90 per hour - $18.70 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...
Customer Service Representative
- Attleboro, MA (13 miles from Johnston, RI)
- 1 day ago
- Attleboro, MA (13 miles from Johnston, RI)
- 1 day ago
Sensata is currently seeking a Customer Service Representative to join our growing team of Aerospace professionals....
- Medway, MA (22 miles from Johnston, RI)
- 1 day ago
- Medway, MA (22 miles from Johnston, RI)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative
- East Providence, RI (8 miles from Johnston, RI)
- 1 day ago
- East Providence, RI (8 miles from Johnston, RI)
- 1 day ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative - Attleboro, MA (Part-Time)
- Attleboro, MA (13 miles from Johnston, RI)
- 1 day ago
- Attleboro, MA (13 miles from Johnston, RI)
- 1 day ago
A Business Office Customer Service Representative I is accountable for reaching the company goals and objectives....
- Providence, RI (5 miles from Johnston, RI)
- 1 day ago
- Providence, RI (5 miles from Johnston, RI)
- 1 day ago
Wilson Language Training Customer Success Specialist in Providence , Rhode Island Customer Success Specialist Department: Customer Experience Location: Here at Wilson Language Training, we are...
Customer Service Associate - Temporary
- Norfolk, MA (22 miles from Johnston, RI)
- 1 day ago
- Norfolk, MA (22 miles from Johnston, RI)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative Job
- Franklin, MA (18 miles from Johnston, RI)
- 1 day ago
- Franklin, MA (18 miles from Johnston, RI)
- 1 day ago
Apply for FYZICAL's Customer Service Representative job opening today!...
Customer Service Representative
- Plainfield, CT (22 miles from Johnston, RI)
- 2 days ago
- Plainfield, CT (22 miles from Johnston, RI)
- 2 days ago
Customer Service Representative Plainfield, CT, USA Req #3506 Monday, March 10, 2025 Superior Plus Propane is currently seeking a highly motivated Customer Service Representative whose role is to answer...
Demographic Data for Johnston, RI
Moving to Johnston, RI? Find some basic demographic data about Johnston, RI below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Johnston, RI
Highest Education Level
Customer Service Representatives in Johnston, RI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Problem Resolution
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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