Customer Service Representative Jobs in Cumberland, RI
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- TJocelyne Counseling and Consulting Clinic
- Brockton, MA (21 miles from Cumberland, RI)
- 10 days ago
- TJocelyne Counseling and Consulting Clinic
- Brockton, MA (21 miles from Cumberland, RI)
- 10 days ago
We are currently seeking a dedicated and compassionate Client Service Representative to join our team at the community mental health clinic in Brockton, Massachusetts. As a valued member of our...
Bilingual Customer Service Specialist (Spanish)
- East Providence, RI (10 miles from Cumberland, RI)
- 11 days ago
- East Providence, RI (10 miles from Cumberland, RI)
- 11 days ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
Amazon Locker+ Customer Service Associate
- Needham, MA (24 miles from Cumberland, RI)
- 8 hours ago
- Needham, MA (24 miles from Cumberland, RI)
- 8 hours ago
Amazon Locker+ Customer Returns Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our...
- Needham, MA (24 miles from Cumberland, RI)
- 21 hours ago
- Needham, MA (24 miles from Cumberland, RI)
- 21 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative
- Mansfield, MA (11 miles from Cumberland, RI)
- 22 hours ago
- Mansfield, MA (11 miles from Cumberland, RI)
- 22 hours ago
We have an excellent opportunity for a Customer Service Representative in our Mansfield Distribution Center....
Customer Service Representative
- Warwick, RI (17 miles from Cumberland, RI)
- 1 day ago
- Warwick, RI (17 miles from Cumberland, RI)
- 1 day ago
Preferred: Previous Call Center experience preferred. Demonstrate ability to learn quickly and willingness to obtain functional knowledge and understanding of company products....
Customer Service - Whole Foods
- Cranston, RI (11 miles from Cumberland, RI)
- 1 day ago
- Cranston, RI (11 miles from Cumberland, RI)
- 1 day ago
Are you a Foodie seeking a new and exciting opportunity? Come join the Whole Foods Market team where youll work in a professional environment, with the highest quality ingredients and have a true...
Banking Customer Service Representative
- Johnston, RI (9 miles from Cumberland, RI)
- 1 day ago
- Johnston, RI (9 miles from Cumberland, RI)
- 1 day ago
Service Representative to join a fast-paced banking environment, where you'll be the first point of contact for customers....
Customer Service Representative
- Westwood, MA (21 miles from Cumberland, RI)
- 1 day ago
- Westwood, MA (21 miles from Cumberland, RI)
- 1 day ago
Store - BOS-WESTWOOD, MA Deliver friendly customer service, help customers shop our store, and find what they're looking for. Ensure all customers receive a fast and friendly checkout experience....
- Stoughton, MA (20 miles from Cumberland, RI)
- 1 day ago
- Stoughton, MA (20 miles from Cumberland, RI)
- 1 day ago
Job Title: PSAP Customer Service Liason Department: Terrestrial & Wireless, Engineering & Operations Reports To: Manager, Programs Salary: $78,600 - $86,600 Location: Stoughton, MA (Remote)...
Customer Service Associate - Temporary
- North Providence, RI (7 miles from Cumberland, RI)
- 2 days ago
- North Providence, RI (7 miles from Cumberland, RI)
- 2 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Merchandiser Specialist
- Warwick, RI (17 miles from Cumberland, RI)
- 2 days ago
- Warwick, RI (17 miles from Cumberland, RI)
- 2 days ago
Customer Service Specialists are critical to our success at FritoLay! Our Customer Service Specialists are responsible for merchandising Frito-Lay's complete line of quality products at local...
Pharmacy Customer Service Associate
- Warwick, RI (17 miles from Cumberland, RI)
- 2 days ago
- Warwick, RI (17 miles from Cumberland, RI)
- 2 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Company Description Job Description Great things are happening at Domino's Pizza......and we are looking for exceptional people who want to be part of the best pizza delivery company in the world!...
Customer Service Rep(03906) - 1010 Chalkstone Ave
- Providence, RI (9 miles from Cumberland, RI)
- 2 days ago
- Providence, RI (9 miles from Cumberland, RI)
- 2 days ago
Company Description Job Description Great things are happening at Domino's Pizza......and we are looking for exceptional people who want to be part of the best pizza delivery company in the world!...
Demographic Data for Cumberland, RI
Moving to Cumberland, RI? Find some basic demographic data about Cumberland, RI below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Cumberland, RI
Highest Education Level
Customer Service Representatives in Cumberland, RI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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