Customer Service Representative Jobs in York, PA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
Retail Store Specialist (Customer Service/ Merchandising) - Full Time
- Elizabethtown, PA (17 miles from York, PA)
- 23 hours ago
- Elizabethtown, PA (17 miles from York, PA)
- 23 hours ago
Compensation for this opportunity is based on candidate experience and position Join our team! All associates receive a 30% discount! The pay range for this position is $13.00 - $14.25 / hour and...
Retail Customer Service Team Member
- Gettysburg, PA (22 miles from York, PA)
- 1 day ago
- Gettysburg, PA (22 miles from York, PA)
- 1 day ago
Store - GETTYSBURG, PA Deliver friendly customer service, help customers shop our store, and find what they're looking for. Ensure all customers receive a fast and friendly checkout experience....
Customer Service Representative
- Shrewsbury, PA (20 miles from York, PA)
- 3 days ago
- Shrewsbury, PA (20 miles from York, PA)
- 3 days ago
un Customer Service Representative (Shrewsbury) DeVono's Dry Cleaners, Inc 573 S....
- Harrisburg, PA (16 miles from York, PA)
- 3 days ago
- Harrisburg, PA (16 miles from York, PA)
- 3 days ago
**Qualifications** **Here's What You Need** + Requires a high school diploma or GED + Prior call center experience is a plus + Must be able to pass a background check....
Customer Service Representative, Omnicare
- Harrisburg, PA (16 miles from York, PA)
- 3 days ago
- Harrisburg, PA (16 miles from York, PA)
- 3 days ago
At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading...
- Harrisburg, PA (16 miles from York, PA)
- 3 days ago
- Harrisburg, PA (16 miles from York, PA)
- 3 days ago
Job ID Number** R5163 **Employment Type** Full time **Worksite Flexibility** Remote **Job Summary** We are looking for a motivated Customer Service Representative ready to take us to the next level!...
Bilingual Customer Service Specialist (Spanish)
- Carlisle, PA (22 miles from York, PA)
- 3 days ago
- Carlisle, PA (22 miles from York, PA)
- 3 days ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
Client Services Representative - Harrisburg, PA
- Harrisburg, PA (16 miles from York, PA)
- 3 days ago
- Harrisburg, PA (16 miles from York, PA)
- 3 days ago
Primary Office Location: 101 N 2nd Street. Harrisburg, Pennsylvania. 17101. Join our team. Make a difference - for us and for your future. Position Title: Client Services Representative Business...
Calls are organized in our queue system, and as a customer service representative, you'll answer with politeness and professionalism, creating a lasting impression and fostering ridership....
Customer Service Representative
- Shrewsbury, PA (20 miles from York, PA)
- 4 days ago
- Shrewsbury, PA (20 miles from York, PA)
- 4 days ago
Do you like people? Do you like clothing? Fashion? Can you work independently? Then this little job may be for you. Working in a drycleaning store and taking care of customers and their clothes....
Bilingual Inbound Customer Service Representative
- Harrisburg, PA (16 miles from York, PA)
- 4 days ago
- Harrisburg, PA (16 miles from York, PA)
- 4 days ago
.- **Experience:** At least one year of call center experience demonstrating customer service excellence.- **Key Skills:** - Fluent in both English and Spanish (spoken and written). - Meticulous attention...
Customer Service Representative
- Harrisburg, PA (16 miles from York, PA)
- 4 days ago
- Harrisburg, PA (16 miles from York, PA)
- 4 days ago
.- **Experience:** At least one year of call center experience demonstrating customer service excellence.- **Key Skills:** - Meticulous attention to detail. - Proficiency in using computer systems and...
- Hanover, PA (17 miles from York, PA)
- 4 days ago
- Hanover, PA (17 miles from York, PA)
- 4 days ago
Our client is seeking a Customer Service Associate to join their team. As a Customer Service Associate, you will be part of the Route Transaction team supporting various internal departments. The...
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Demographic Data for York, PA
Moving to York, PA? Find some basic demographic data about York, PA below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in York, PA
Highest Education Level
Customer Service Representatives in York, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Written Communication
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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