Customer Service Representative Jobs in York, PA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Carlisle, PA (22 miles from York, PA)
- 11 hours ago
- Carlisle, PA (22 miles from York, PA)
- 11 hours ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Representative
- Harrisburg, PA (16 miles from York, PA)
- 14 hours ago
- Harrisburg, PA (16 miles from York, PA)
- 14 hours ago
Job Summary A successful Customer Service Representative is a motivated self-starter who can work independently with a strong focus on achieving company business goals....
The Customer Service Associate will assist our walk-in customers directly, coordinate closely with our outside sales force, drivers and warehouse personnel to meet our customers needs in a timely...
Retail Customer Service Cashier
- Middletown, PA (13 miles from York, PA)
- 1 day ago
- Middletown, PA (13 miles from York, PA)
- 1 day ago
Req ID: 453620 Address: 3555 Vine Street Middletown, PA, 17057 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k)...
Distribution Center Customer Service Associate
- New Kingstown, PA (17 miles from York, PA)
- 1 day ago
- New Kingstown, PA (17 miles from York, PA)
- 1 day ago
Job Description Job holder is responsible for performing any other duties as assigned by management. List the significant activities that support that function, for instance manage the annual...
Customer Experience Coordinator
- Camp Hill, PA (14 miles from York, PA)
- 1 day ago
- Camp Hill, PA (14 miles from York, PA)
- 1 day ago
Overview Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and...
T-Mobile Neighborhood Retailer Sales Associate
- Marietta, PA (15 miles from York, PA)
- 1 day ago
- Marietta, PA (15 miles from York, PA)
- 1 day ago
Benefits: Bonus based on performance Competitive salary Dental insurance Donation matching Employee discounts Flexible schedule Free uniforms Health insurance Opportunity for advancement Paid time...
T-Mobile Retail Sales Associate
- Hanover, PA (17 miles from York, PA)
- 1 day ago
- Hanover, PA (17 miles from York, PA)
- 1 day ago
Benefits: Bonus based on performance Competitive salary Dental insurance Donation matching Employee discounts Flexible schedule Free uniforms Health insurance Opportunity for advancement Paid time...
- Harrisburg, PA (16 miles from York, PA)
- 1 day ago
- Harrisburg, PA (16 miles from York, PA)
- 1 day ago
Wilson Language Training Customer Success Specialist in Harrisburg , Pennsylvania Customer Success Specialist Department: Customer Experience Location: Here at Wilson Language Training, we are...
WFH Customer Support Specialist
- Penbrook, PA (16 miles from York, PA)
- 1 day ago
- Penbrook, PA (16 miles from York, PA)
- 1 day ago
Gig Description GigCX Marketplace is partnering with Teleperformance TurboTax, to help millions of people file their taxes smarter each year. A big part of our success comes from our customers'...
Customer Service - TurboTax Product - NO Tax Experience Necessary!
- West York, PA (5 miles from York, PA)
- 1 day ago
- West York, PA (5 miles from York, PA)
- 1 day ago
Gig Description GigCX Marketplace is partnering with Teleperformance TurboTax, to help millions of people file their taxes smarter each year. A big part of our success comes from our customers'...
- Penbrook, PA (16 miles from York, PA)
- 1 day ago
- Penbrook, PA (16 miles from York, PA)
- 1 day ago
Gig Description GigCX Marketplace is partnering with Teleperformance TurboTax, to help millions of people file their taxes smarter each year. A big part of our success comes from our customers'...
Remote Customer Support Specialist - Certification Bonus $
- Shiremanstown, PA (14 miles from York, PA)
- 1 day ago
- Shiremanstown, PA (14 miles from York, PA)
- 1 day ago
Gig Description GigCX Marketplace is partnering with Teleperformance TurboTax, to help millions of people file their taxes smarter each year. A big part of our success comes from our customers'...
Remote WorkRemote Customer Support Specialist - Choose your Schedule
- Elizabethtown, PA (17 miles from York, PA)
- 1 day ago
- Elizabethtown, PA (17 miles from York, PA)
- 1 day ago
Gig Description GigCX Marketplace is partnering with Teleperformance TurboTax, to help millions of people file their taxes smarter each year. A big part of our success comes from our customers'...
Remote WorkUniversal Member Service Representative
- Enola, PA (19 miles from York, PA)
- 1 day ago
- Enola, PA (19 miles from York, PA)
- 1 day ago
Reference #: 1999Overview When you join the Members 1st team, you become part of something much bigger than a credit union. You become part of our faM1ly-a tight-knit bunch with big dreams and...
Demographic Data for York, PA
Moving to York, PA? Find some basic demographic data about York, PA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in York, PA
Highest Education Level
Customer Service Representatives in York, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Problem Resolution
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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