Customer Service Representative Jobs in Williamsport, PA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Specialist III
- West Milton, PA (19 miles from Williamsport, PA)
- 1 day ago
- West Milton, PA (19 miles from Williamsport, PA)
- 1 day ago
Responsible for daily activities of new Customer Service Representatives (Tellers) as they progress through a variety of bank responsibilities....
Customer Service Specialist III (Head Teller)
- West Milton, PA (19 miles from Williamsport, PA)
- 2 days ago
- West Milton, PA (19 miles from Williamsport, PA)
- 2 days ago
Lead trainer of Customer Service Representative (Tellers) and Customer Service Specialist (Head Tellers)....
Member Service Representative (Full-time/Float), Montandon, Lewisburg, Mifflinburg
- Milton, PA (22 miles from Williamsport, PA)
- 15 days ago
- Milton, PA (22 miles from Williamsport, PA)
- 15 days ago
Member Service Representative (Full-time/Float), Montandon, Lewisburg, Mifflinburg Milton, PA 1 DAYS AGO 21275374 Summary Milton, PA Competitive Salary 1 Years Experience High school graduate or...
- Montoursville, PA (8 miles from Williamsport, PA)
- 15 days ago
- Montoursville, PA (8 miles from Williamsport, PA)
- 15 days ago
Every day, ANDRITZ continues to deliver successful innovative solutions to our customers globally. Why are we so successful? Because we are passionate and love what we do! We are at the forefront...
The Customer Services Representative is responsible for serving as the link between the customer and the Hospitality Services Department in the delivery of prompt and efficient customer service....
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to...
Customer Account Representative
- Milton, PA (22 miles from Williamsport, PA)
- 30+ days ago
- Milton, PA (22 miles from Williamsport, PA)
- 30+ days ago
Ready to do your best work? Interested in a minimum starting hourly rate of $13.73 per hour - $16.15 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...
Retail Customer Service Associate
- Muncy, PA (15 miles from Williamsport, PA)
- 30+ days ago
- Muncy, PA (15 miles from Williamsport, PA)
- 30+ days ago
... Want to make a lot of peoples day? Our Member Frontline Cashier Associates are the heart of our front end. You play a major role in how our members feel in the club and when they leave. You...
Nights & Closers: Customer Service / Cashier - Must be 18+
- Lock Haven, PA (21 miles from Williamsport, PA)
- 30+ days ago
- Lock Haven, PA (21 miles from Williamsport, PA)
- 30+ days ago
Looking for adults, 18 years and older, who can work after dinner and late nights. Times vary by restaurant. Schedules can start as early as 4:00pm or later. This shift has a wide variety of shift...
We have immediate opportunities for Customer Service Representatives. Flexible day, evening and weekend hours are available....
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Member Service Representative (Float)
- Montandon, PA (23 miles from Williamsport, PA)
- 90+ days ago
- Montandon, PA (23 miles from Williamsport, PA)
- 90+ days ago
Float Position - Territory includes Montandon, Mifflinburg and Lewisburg Branch Locations Full Time - 40 Hours Per Week Monday through Saturday Availability Required. Role: A Member Service...
Demographic Data for Williamsport, PA
Moving to Williamsport, PA? Find some basic demographic data about Williamsport, PA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Williamsport, PA
Highest Education Level
Customer Service Representatives in Williamsport, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Order Processing
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
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Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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