Customer Service Representative Jobs in State College, PA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Rep Pt Portal - PHILIPSBURG, PA
- Philipsburg, PA (17 miles from State College, PA)
- 20 hours ago
- Philipsburg, PA (17 miles from State College, PA)
- 20 hours ago
at Lincare, Inc in Philipsburg, Pennsylvania, United States Job Description The purpose/primary function of this role is to handle incoming email/call requests through the Patient Portal from...
Customer Service Associate - Nights/Weekends
- State College, PA
- 23 hours ago
- State College, PA
- 23 hours ago
Starting hiring pay at: $15 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great...
Customer Service Support - Residential Dining - East
- State College, PA
- 1 day ago
- State College, PA
- 1 day ago
Reference #: REQ_...APPLICATION INSTRUCTIONS:CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to Workday to complete the internal application process....
Part Time - Transportation Customer Service Representative - A&BS
- University Park, PA (1 mile from State College, PA)
- 2 days ago
- University Park, PA (1 mile from State College, PA)
- 2 days ago
JOB DESCRIPTION AND POSITION REQUIREMENTS: Penn State Transportation Services is hiring part-time Customer Service Representatives to assist with all aspects of the parking operation on campus....
Sales and Customer Service Advocate (Full Time and Part Time Available)
- Lewistown, PA (19 miles from State College, PA)
- 3 days ago
- Lewistown, PA (19 miles from State College, PA)
- 3 days ago
As a Sales and Customer Service Advocate for One-Stop Communications, you are the first point of contact with our customers and the face of our company. You will build strong customer...
Customer Service/Cashier, Upper Bay Technician (Hood Tech), Lower Bay Technician
- Lewistown, PA (19 miles from State College, PA)
- 3 days ago
- Lewistown, PA (19 miles from State College, PA)
- 3 days ago
We are currently hiring Customer Service/Cashier, Upper Bay Technician (Hood Tech), and Lower Bay Technician! **Qualifications**- Valid driver's license- Automotive experience or mechanical...
Parking Enforcement Officer/Customer Service Rep (PEO/CSR)
- State College, PA
- 3 days ago
- State College, PA
- 3 days ago
The PEO/CSR provides prompt and courteous customer service. Oversees parking operations and enforces both Borough parking ordinances and state parking laws. Work is performed under limited...
Join a growing team as a an Account Manager/Customer Service Representative, serving clients in the State College, PA area....
Store Customer Service Specialist
- Lewistown, PA (19 miles from State College, PA)
- 7 days ago
- Lewistown, PA (19 miles from State College, PA)
- 7 days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
- Bellefonte, PA (12 miles from State College, PA)
- 8 days ago
- Bellefonte, PA (12 miles from State College, PA)
- 8 days ago
Customer Service Assistant Customer satisfaction starts behind the scenes. This Customer Service Assistant role is critical to keeping the Customer Service department organized and efficient,...
Crew Member: Customer Service / Cashier
- Lewistown, PA (19 miles from State College, PA)
- 17 days ago
- Lewistown, PA (19 miles from State College, PA)
- 17 days ago
The Crew Member: Customer Service / Cashier is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced...
- Huntingdon, PA (15 miles from State College, PA)
- 21 days ago
- Huntingdon, PA (15 miles from State College, PA)
- 21 days ago
Are you looking for a new opportunity with career development/training, the ability to work in a collaborative team environment, and a great work/life balance? Overview Horizon Farm Credit is...
Customer Service Rep(04761) - 1100 North Atherton Street
- State College, PA
- 30+ days ago
- State College, PA
- 30+ days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Role Specific Information Job Description About the Role In this role, you will deliver excellent customer service in point of sale and customer services processes while focusing on consistent...
Customer Service Representative
- University Park, PA (1 mile from State College, PA)
- 90+ days ago
- University Park, PA (1 mile from State College, PA)
- 90+ days ago
JOB DESCRIPTION AND POSITION REQUIREMENTS: Customer Service Representatives (support level) provide internal and external customer support for University functions, events, and services including housing...
Demographic Data for State College, PA
Moving to State College, PA? Find some basic demographic data about State College, PA below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in State College, PA
Highest Education Level
Customer Service Representatives in State College, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Written Communication
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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