Customer Service Representative Jobs in State College, PA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative I - 0HS68177283
- State College, PA
- 3 hours ago
- State College, PA
- 3 hours ago
Customer Service Representative I - 0HS68177283 DESCRIPTION/RESPONSIBILITIES:Basic QualificationsEducation/Training: A high school diploma or equivalent....
POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and...
at Lincare, Inc in State College, Pennsylvania, United States Job Description This employee communicates with customers for the purposes of answering questions, resolving problems, determining...
Customer Account Representative
- Bellefonte, PA (12 miles from State College, PA)
- 3 days ago
- Bellefonte, PA (12 miles from State College, PA)
- 3 days ago
Ready to do your best work? Interested in a minimum starting hourly rate of $13.73 per hour - $16.15 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...
Customer Service Representative - Residential Dining
- State College, PA
- 6 days ago
- State College, PA
- 6 days ago
Penn State University Talent Acquisition Customer Service Representative - Residential Dining in University Park , Pennsylvania Reference #: REQ_......
Customer Service Rep(04761) - 1100 North Atherton Street
- State College, PA
- 6 days ago
- State College, PA
- 6 days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...
Customer Service Representative - Residential Dining University Park, PA 3 DAYS AGO 21163772 Summary University Park, PA Competitive Salary 0 Years Experience High school graduate or equivalency certificate...
Part Time - Technology and Customer Support Specialist - Auxiliary & Business Se
- University Park, PA (1 mile from State College, PA)
- 8 days ago
- University Park, PA (1 mile from State College, PA)
- 8 days ago
Reference #: REQ_...APPLICATION INSTRUCTIONS:CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to Workday to complete the internal application process....
Part Time - Technology and Customer Support Specialist - Auxiliary & Business Services
- State College, PA
- 10 days ago
- State College, PA
- 10 days ago
APPLICATION INSTRUCTIONS: CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to Workday to complete the internal application process. Please do not apply...
Part Time - Technology and Customer Support Specialist - Auxiliary & Business Services
- University Park, PA (1 mile from State College, PA)
- 10 days ago
- University Park, PA (1 mile from State College, PA)
- 10 days ago
APPLICATION INSTRUCTIONS: CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to Workday to complete the internal application process. Please do not apply...
The Crew Member: Customer Service / Cashier is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced...
Part-Time Customer Service Representative - Spotted Lanternfly
- State College, PA
- 13 days ago
- State College, PA
- 13 days ago
Penn State University Talent Acquisition Part-Time Customer Service Representative - Spotted Lanternfly in University Park , Pennsylvania Reference #: REQ_......
Part-Time Customer Service Representative
- State College, PA
- 14 days ago
- State College, PA
- 14 days ago
Part-Time Customer Service Representative - Spotted Lanternfly University Park, PA Remote Job TODAY 21137284 Summary University Park, PA Remote Job Competitive Salary 0 Years Experience High school...
APPLICATION INSTRUCTIONS: CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to Workday to complete the internal application process. Please do not apply...
Demographic Data for State College, PA
Moving to State College, PA? Find some basic demographic data about State College, PA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in State College, PA
Highest Education Level
Customer Service Representatives in State College, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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