Customer Service Representative Jobs in Moon Township, PA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Store Customer Service Specialist
- Cranberry Township, PA (14 miles from Moon Township, PA)
- 13 days ago
- Cranberry Township, PA (14 miles from Moon Township, PA)
- 13 days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Customer Service - Donor Support Technician
- Homestead, PA (17 miles from Moon Township, PA)
- 3 hours ago
- Homestead, PA (17 miles from Moon Township, PA)
- 3 hours ago
The Opportunity Responsible for preparing the donor, donor area and equipment for the pheresis processors. You will report to the Assistant Center Manager. The Role Prepares the autopheresis...
Remote Customer Support Rep No Calls, Just Emails & Chats
- Pittsburgh, PA (18 miles from Moon Township, PA)
- 7 hours ago
- Pittsburgh, PA (18 miles from Moon Township, PA)
- 7 hours ago
Now Hiring: Remote Customer Support Representative No Calls Required Pay: $40/hr + Full Benefits & Paid Training We are looking for a **Remote Customer Support Representative** to assist clients...
Remote WorkCustomer Service Team Member - Penn Hills, PA (PA0515)
- Penn Hills, PA (19 miles from Moon Township, PA)
- 7 hours ago
- Penn Hills, PA (19 miles from Moon Township, PA)
- 7 hours ago
Job Details Job Location : Penn Hills, PA Position Type : Full-Time/Part-Time Salary Range : $15.00 Base+Commission/month Travel Percentage : None Job Shift : Any Job Category : Sales Description...
Customer Resolution Specialist (Remote)
- Pittsburgh, PA (18 miles from Moon Township, PA)
- 15 hours ago
- Pittsburgh, PA (18 miles from Moon Township, PA)
- 15 hours ago
Reference #: R048440Who We AreServiceMac is a new sub-servicing entity backed by some of the leading practitioners of the mortgage servicing industry. ServiceMac is focused on providing superior...
Remote Work- Pittsburgh, PA (18 miles from Moon Township, PA)
- 16 hours ago
- Pittsburgh, PA (18 miles from Moon Township, PA)
- 16 hours ago
Company : Allegheny Health Network Job Description : GENERAL OVERVIEW: Acts as a liaison between the client and the laboratory providing patient information and resolution of patient care issues....
- Pittsburgh, PA (18 miles from Moon Township, PA)
- 16 hours ago
- Pittsburgh, PA (18 miles from Moon Township, PA)
- 16 hours ago
The ideal candidate for this position will have previous call center experience, while excellent communication and interpersonal skills are vital to the role....
Customer Service Representitive
- Lower Burrell, PA (24 miles from Moon Township, PA)
- 16 hours ago
- Lower Burrell, PA (24 miles from Moon Township, PA)
- 16 hours ago
Client Service Representative We are seeking an experienced Client Service Representative to join our team. At Valley Veterinary Associates, we take our mission statement - your pet's health is...
Customer Service Representative
- Pittsburgh, PA (18 miles from Moon Township, PA)
- 1 day ago
- Pittsburgh, PA (18 miles from Moon Township, PA)
- 1 day ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Automotive Customer Service Advisor
- Cranberry Township, PA (14 miles from Moon Township, PA)
- 1 day ago
- Cranberry Township, PA (14 miles from Moon Township, PA)
- 1 day ago
Position Summary Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the...
Lead Airport Agent - Customer Service
- Pittsburgh, PA (18 miles from Moon Township, PA)
- 1 day ago
- Pittsburgh, PA (18 miles from Moon Township, PA)
- 1 day ago
Overview Who we are: Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read...
Customer Service - Hiring Immediately
- Pittsburgh, PA (18 miles from Moon Township, PA)
- 1 day ago
- Pittsburgh, PA (18 miles from Moon Township, PA)
- 1 day ago
un Customer Service - Hiring Immediately compensation: To be discussed. Key Responsibilities: Develop expertise in our product catalog to assist customers and internal teams effectively. Conduct...
Customer Service / Inside Sales Representative - Industrial Distribution
- Pittsburgh, PA (18 miles from Moon Township, PA)
- 1 day ago
- Pittsburgh, PA (18 miles from Moon Township, PA)
- 1 day ago
Customer Service / Inside Sales Representative - Industrial Distribution Pittsburgh, PA 15642 / North Huntingdon, PA 15642SunSource - Inside Sales & Customer Service /Inside Sales & Customer...
Customer Service Representative
- Pittsburgh, PA (18 miles from Moon Township, PA)
- 1 day ago
- Pittsburgh, PA (18 miles from Moon Township, PA)
- 1 day ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Client Service Representative II
- Pittsburgh, PA (18 miles from Moon Township, PA)
- 1 day ago
- Pittsburgh, PA (18 miles from Moon Township, PA)
- 1 day ago
Category Customer Service Location Pittsburgh, Pennsylvania Job function Operations Job family Client Services Shift Day Employee type Regular Full-Time Work mode On-site Answers and resolves...
Demographic Data for Moon Township, PA
Moving to Moon Township, PA? Find some basic demographic data about Moon Township, PA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Moon Township, PA
Highest Education Level
Customer Service Representatives in Moon Township, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Energetic
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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