Customer Service Representative Jobs in Laureldale, PA

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 72 Jobs

Savers / Value Village Careers - GreenDrop Customer Service Attendant- Floater

  • Pottstown, PA (20 miles from Laureldale, PA)
  • 2 hours ago
  • Pottstown, PA (20 miles from Laureldale, PA)
  • 2 hours ago

Description Job Title: GreenDrop Attendant - Floater Who we are: GreenDrop is rapidly expanding to make donating lightly used clothing and household items easy, convenient, and eco-friendly. By...

Customer Service/Counter Sales

  • Reading, PA (3 miles from Laureldale, PA)
  • 1 day ago
  • Reading, PA (3 miles from Laureldale, PA)
  • 1 day ago

Local company seeking a friendly, professional, and knowledgeable Customer Service Counter Person with a background in plumbing to join their team. Key Responsibilities: Greet and assist customers...

Checkout & Customer Service Associate (Part-Time)

  • Lititz, PA (24 miles from Laureldale, PA)
  • 1 day ago
  • Lititz, PA (24 miles from Laureldale, PA)
  • 1 day ago

Our goal is to serve one another, our customers, and our community and be excellent in all we do. Paul B. Zimmerman, Inc. is hiring people who want to make that kind of a difference and if that...

Retail Sales Associate - Part Time

  • Reading, PA (3 miles from Laureldale, PA)
  • 1 day ago
  • Reading, PA (3 miles from Laureldale, PA)
  • 1 day ago

COMPANY OVERVIEW Cresco Labs is one of the largest public, vertically integrated, multistate operators in the cannabis industry. Our portfolio of in-house cultivated and manufactured brands...

Retail Customer Service Associate Part Time

  • Reading, PA (3 miles from Laureldale, PA)
  • 1 day ago
  • Reading, PA (3 miles from Laureldale, PA)
  • 1 day ago

Join our team of more than 34,000 team members, supporting our members and communities in our Club Support Center, 235+ clubs and eight distribution centers. BJs Wholesale Club offers a...

Customer Service Associate

  • Ephrata, PA (19 miles from Laureldale, PA)
  • 2 days ago
  • Ephrata, PA (19 miles from Laureldale, PA)
  • 2 days ago

Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary : The Customer Service Associate works in support of the store management team to...

Retail Customer Service Cashier

  • Hamburg, PA (10 miles from Laureldale, PA)
  • 2 days ago
  • Hamburg, PA (10 miles from Laureldale, PA)
  • 2 days ago

Req ID: 459436 Address: 3700 Mountain Road Hamburg, PA, 19526 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k)...

Customer Service Representative

  • Reading, PA (3 miles from Laureldale, PA)
  • 2 days ago
  • Reading, PA (3 miles from Laureldale, PA)
  • 2 days ago

NOW HIRING IN READING, PA! ***This position is fully IN-OFFICE*** Handle incoming sales and customer service calls in our busy Corporate Sales Center Explain sales procedures and respond to...

Bilingual Customer Service Representative (Spanish)

  • Reading, PA (3 miles from Laureldale, PA)
  • 4 days ago
  • Reading, PA (3 miles from Laureldale, PA)
  • 4 days ago

Title: Bilingual Care Supervisor Function or Dept.: Operations Category: Branch Administration Location: Reports to: Care Manager FLSA Classification: Non-Exempt Help at Home is the nation's...

Customer Service Advisor

  • Reading, PA (3 miles from Laureldale, PA)
  • 6 days ago
  • Reading, PA (3 miles from Laureldale, PA)
  • 6 days ago

Working at Mister Car Wash is all about opportunity-to inspire a team, build relationships with customers, and have fun in a fast-paced environment. And with new stores in development, Mister is...

Customer Service Representative - Bilingual

  • Gilbertsville, PA (20 miles from Laureldale, PA)
  • 6 days ago
  • Gilbertsville, PA (20 miles from Laureldale, PA)
  • 6 days ago

Customer Service Representative - Bilingual Pay from $23 to $28 per hour with significant growth and earning potential!...

Bilingual Customer Service Representative

  • Reading, PA (3 miles from Laureldale, PA)
  • 7 days ago
  • Reading, PA (3 miles from Laureldale, PA)
  • 7 days ago

Temp-to-Hire Bilingual Customer Service Representative in Reading, PA! This is a temp-to-hire role starting at $18/hr, with the opportunity to earn $28/hr if hired on by the company!...

Customer Service Rep

  • Boyertown, PA (14 miles from Laureldale, PA)
  • 11 days ago
  • Boyertown, PA (14 miles from Laureldale, PA)
  • 11 days ago

Campbell Fittings is pleased to announce we are currently recruiting for a Customer Service Representative to join our team....

Customer Service Representative

  • Reading, PA (3 miles from Laureldale, PA)
  • 11 days ago
  • Reading, PA (3 miles from Laureldale, PA)
  • 11 days ago

Service Center Reading - Centre Ave JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited...

Customer Service Representative (Loan Consultant II)

  • Pottstown, PA (20 miles from Laureldale, PA)
  • 12 days ago
  • Pottstown, PA (20 miles from Laureldale, PA)
  • 12 days ago

At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers. We value each customer and...

Demographic Data for Laureldale, PA

Moving to Laureldale, PA? Find some basic demographic data about Laureldale, PA below.


Local
National
13,002,700
303,027

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Laureldale, PA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Laureldale, PA offer the following education background
Bachelor's Degree
30.9%
High School or GED
27.3%
Associate's Degree
16.1%
Vocational Degree or Certification
13.0%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Laureldale, PA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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