Customer Service Representative Jobs in Hummelstown, PA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Bilingual Customer Service Specialist (Spanish) Keyholder
- York, PA (20 miles from Hummelstown, PA)
- 8 days ago
- York, PA (20 miles from Hummelstown, PA)
- 8 days ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
- East Petersburg, PA (22 miles from Hummelstown, PA)
- 23 hours ago
- East Petersburg, PA (22 miles from Hummelstown, PA)
- 23 hours ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to...
Retail Store Specialist (Customer Service/ Merchandising) - Full Time
- Elizabethtown, PA (9 miles from Hummelstown, PA)
- 1 day ago
- Elizabethtown, PA (9 miles from Hummelstown, PA)
- 1 day ago
Compensation for this opportunity is based on candidate experience and position Join our team! All associates receive a 30% discount! The pay range for this position is $13.00 - $14.25 / hour and...
Phlebotomy and Customer Service Specialist Ephrata Outpatient Labs ( Full Time/Day Shift)
- Lancaster, PA (24 miles from Hummelstown, PA)
- 1 day ago
- Lancaster, PA (24 miles from Hummelstown, PA)
- 1 day ago
Phlebotomy and Customer Service Specialist Ephrata Outpatient Labs ( Full Time/Day Shift) Job ID: 262379 Category: Medical Laboratory/Pathology Work Type: FT Location: Lancaster, PA, United States...
Customer Service Representative
- Lancaster, PA (24 miles from Hummelstown, PA)
- 2 days ago
- Lancaster, PA (24 miles from Hummelstown, PA)
- 2 days ago
Company Description Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and...
- Harrisburg, PA (10 miles from Hummelstown, PA)
- 4 days ago
- Harrisburg, PA (10 miles from Hummelstown, PA)
- 4 days ago
**Qualifications** **Here's What You Need** + Requires a high school diploma or GED + Prior call center experience is a plus + Must be able to pass a background check....
Customer Service Representative, Omnicare
- Harrisburg, PA (10 miles from Hummelstown, PA)
- 4 days ago
- Harrisburg, PA (10 miles from Hummelstown, PA)
- 4 days ago
At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading...
- Harrisburg, PA (10 miles from Hummelstown, PA)
- 4 days ago
- Harrisburg, PA (10 miles from Hummelstown, PA)
- 4 days ago
Job ID Number** R5163 **Employment Type** Full time **Worksite Flexibility** Remote **Job Summary** We are looking for a motivated Customer Service Representative ready to take us to the next level!...
Client Services Representative - Harrisburg, PA
- Harrisburg, PA (10 miles from Hummelstown, PA)
- 4 days ago
- Harrisburg, PA (10 miles from Hummelstown, PA)
- 4 days ago
Primary Office Location: 101 N 2nd Street. Harrisburg, Pennsylvania. 17101. Join our team. Make a difference - for us and for your future. Position Title: Client Services Representative Business...
York Customer Service Rep. - Full-Time
- York, PA (20 miles from Hummelstown, PA)
- 4 days ago
- York, PA (20 miles from Hummelstown, PA)
- 4 days ago
Calls are organized in our queue system, and as a customer service representative, you'll answer with politeness and professionalism, creating a lasting impression and fostering ridership....
Bilingual Inbound Customer Service Representative
- Harrisburg, PA (10 miles from Hummelstown, PA)
- 4 days ago
- Harrisburg, PA (10 miles from Hummelstown, PA)
- 4 days ago
.- **Experience:** At least one year of call center experience demonstrating customer service excellence.- **Key Skills:** - Fluent in both English and Spanish (spoken and written). - Meticulous attention...
Customer Service Representative
- Harrisburg, PA (10 miles from Hummelstown, PA)
- 4 days ago
- Harrisburg, PA (10 miles from Hummelstown, PA)
- 4 days ago
.- **Experience:** At least one year of call center experience demonstrating customer service excellence.- **Key Skills:** - Meticulous attention to detail. - Proficiency in using computer systems and...
Retail Store Specialist - (Customer Service/Merchandising) - Part Time
- Elizabethtown, PA (9 miles from Hummelstown, PA)
- 5 days ago
- Elizabethtown, PA (9 miles from Hummelstown, PA)
- 5 days ago
Company Overview: Ocean State Job Lot (“OSJL” and “Company”) is a leading $850+ million general merchandise retailer operating over 150 stores in the Northeast and a $75+ million shopping center...
Distribution Center Customer Service Associate
- New Kingstown, PA (20 miles from Hummelstown, PA)
- 5 days ago
- New Kingstown, PA (20 miles from Hummelstown, PA)
- 5 days ago
Job Description Job holder is responsible for performing any other duties as assigned by management. List the significant activities that support that function, for instance manage the annual...
Spanish Bilingual Remote Customer Service Representative
- Harrisburg, PA (10 miles from Hummelstown, PA)
- 5 days ago
- Harrisburg, PA (10 miles from Hummelstown, PA)
- 5 days ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote WorkDemographic Data for Hummelstown, PA
Moving to Hummelstown, PA? Find some basic demographic data about Hummelstown, PA below.
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Salary for Customer Service Representative Jobs in Hummelstown, PA
Highest Education Level
Customer Service Representatives in Hummelstown, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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