Customer Service Representative Jobs in Halifax, PA

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 84 Jobs

Customer Service Representative

  • Harrisburg, PA (16 miles from Halifax, PA)
  • 17 hours ago
  • Harrisburg, PA (16 miles from Halifax, PA)
  • 17 hours ago

Responsibilities The SP+ Customer Service Representative eEnsures highest quality customer service and assists the maintenance team with keeping all common areas by the entrances and exits clean....

Customer Service Representative - Manufacturing

  • Etters, PA (22 miles from Halifax, PA)
  • 1 day ago
  • Etters, PA (22 miles from Halifax, PA)
  • 1 day ago

Customer Service Representative - Manufacturing Division/Location: Amphenol- FCI Etters, PA This position is not eligible for Visa Sponsorship or Relocation. Job Summary Fulltime 8 AM-5 PM....

Customer Service Representative

  • Harrisburg, PA (16 miles from Halifax, PA)
  • 1 day ago
  • Harrisburg, PA (16 miles from Halifax, PA)
  • 1 day ago

Job Details Job Location: Harrisburg, PA Salary Range: $15.00 - $15.00 Hourly Description Qualifications

Customer Service Representative

  • Lebanon, PA (22 miles from Halifax, PA)
  • 1 day ago
  • Lebanon, PA (22 miles from Halifax, PA)
  • 1 day ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Retail Customer Service Cashier

  • Jonestown, PA (12 miles from Halifax, PA)
  • 2 days ago
  • Jonestown, PA (12 miles from Halifax, PA)
  • 2 days ago

Req ID: 459437 Address: 22 Old Forge Rd Jonestown, PA, 17038 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k)...

Vendor Relations & Third-Party Risk Management Sr Customer Service Representative

  • Harrisburg, PA (16 miles from Halifax, PA)
  • 2 days ago
  • Harrisburg, PA (16 miles from Halifax, PA)
  • 2 days ago

Position Description: We are seeking a dedicated Vendor Relations & Third-Party Risk Management Sr Customer Service Representative to work with partners, customers, and various internal stakeholders...

Retail Store Specialist (Customer Service/ Merchandising) - Full Time

  • Elizabethtown, PA (23 miles from Halifax, PA)
  • 4 days ago
  • Elizabethtown, PA (23 miles from Halifax, PA)
  • 4 days ago

Compensation for this opportunity is based on candidate experience and position Join our team! All associates receive a 30% discount! The pay range for this position is $13.00 - $14.25 / hour and...

ACSC CS Agent 1 Level 1

  • Harrisburg, PA (16 miles from Halifax, PA)
  • 7 days ago
  • Harrisburg, PA (16 miles from Halifax, PA)
  • 7 days ago

**Qualifications** **Here's What You Need** + Requires a high school diploma or GED + Prior call center experience is a plus + Must be able to pass a background check....

Customer Service Representative, Omnicare

  • Harrisburg, PA (16 miles from Halifax, PA)
  • 7 days ago
  • Harrisburg, PA (16 miles from Halifax, PA)
  • 7 days ago

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading...

Customer Service Rep

  • Harrisburg, PA (16 miles from Halifax, PA)
  • 7 days ago
  • Harrisburg, PA (16 miles from Halifax, PA)
  • 7 days ago

Job ID Number** R5163 **Employment Type** Full time **Worksite Flexibility** Remote **Job Summary** We are looking for a motivated Customer Service Representative ready to take us to the next level!...

Client Services Representative - Harrisburg, PA

  • Harrisburg, PA (16 miles from Halifax, PA)
  • 7 days ago
  • Harrisburg, PA (16 miles from Halifax, PA)
  • 7 days ago

Primary Office Location: 101 N 2nd Street. Harrisburg, Pennsylvania. 17101. Join our team. Make a difference - for us and for your future. Position Title: Client Services Representative Business...

Bilingual Inbound Customer Service Representative

  • Harrisburg, PA (16 miles from Halifax, PA)
  • 7 days ago
  • Harrisburg, PA (16 miles from Halifax, PA)
  • 7 days ago

.- **Experience:** At least one year of call center experience demonstrating customer service excellence.- **Key Skills:** - Fluent in both English and Spanish (spoken and written). - Meticulous attention...

Customer Service Representative

  • Harrisburg, PA (16 miles from Halifax, PA)
  • 7 days ago
  • Harrisburg, PA (16 miles from Halifax, PA)
  • 7 days ago

.- **Experience:** At least one year of call center experience demonstrating customer service excellence.- **Key Skills:** - Meticulous attention to detail. - Proficiency in using computer systems and...

Customer Service Associate

  • Enola, PA (17 miles from Halifax, PA)
  • 8 days ago
  • Enola, PA (17 miles from Halifax, PA)
  • 8 days ago

Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to...

Retail Store Specialist - (Customer Service/Merchandising) - Part Time

  • Elizabethtown, PA (23 miles from Halifax, PA)
  • 8 days ago
  • Elizabethtown, PA (23 miles from Halifax, PA)
  • 8 days ago

Company Overview: Ocean State Job Lot (“OSJL” and “Company”) is a leading $850+ million general merchandise retailer operating over 150 stores in the Northeast and a $75+ million shopping center...

Demographic Data for Halifax, PA

Moving to Halifax, PA? Find some basic demographic data about Halifax, PA below.


Local
National
7,816
107
Medium/Sm

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Halifax, PA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Halifax, PA offer the following education background
Bachelor's Degree
30.9%
High School or GED
27.3%
Associate's Degree
16.1%
Vocational Degree or Certification
13.0%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Halifax, PA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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