Customer Service Representative Jobs in Cranberry Township, PA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Store Customer Service Specialist
- Cranberry Township, PA
- 12 days ago
- Cranberry Township, PA
- 12 days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Automotive Customer Service Advisor
- Cranberry Township, PA
- 2 hours ago
- Cranberry Township, PA
- 2 hours ago
Position Summary Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the...
Customer Service - TurboTax Product - NO Tax Experience Necessary!
- New Brighton, PA (8 miles from Cranberry Township, PA)
- 1 day ago
- New Brighton, PA (8 miles from Cranberry Township, PA)
- 1 day ago
Gig Description GigCX Marketplace is partnering with Teleperformance TurboTax, to help millions of people file their taxes smarter each year. A big part of our success comes from our customers'...
Customer Service Associate - Temporary
- Cranberry Township, PA
- 1 day ago
- Cranberry Township, PA
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Part-Time Retail Sales Associate
- South Hills, PA (21 miles from Cranberry Township, PA)
- 1 day ago
- South Hills, PA (21 miles from Cranberry Township, PA)
- 1 day ago
Role Specific Information Job Description About the Role In this role, you will deliver excellent customer service in point of sale and customer services processes while focusing on consistent...
Sales Associate Custom Framing- Will Train
- Cranberry Township, PA
- 3 days ago
- Cranberry Township, PA
- 3 days ago
Store - PITT-CRANBERRY, PABuild customer relationships while creating a memorable framing solution for their art. Help customers shop our store and be able to find what theyre looking for. Provide...
Customer Service & Shipping Specialist
- Ambridge, PA (9 miles from Cranberry Township, PA)
- 4 days ago
- Ambridge, PA (9 miles from Cranberry Township, PA)
- 4 days ago
Who We Are: We're a new shipping center on Merchant Street in Ambridge providing reliable packaging and shipping solutions for our community. We're not just about boxes and tape - we're about...
Customer Service Representative
- Cabot, PA (18 miles from Cranberry Township, PA)
- 4 days ago
- Cabot, PA (18 miles from Cranberry Township, PA)
- 4 days ago
SUMMARY We are looking for someone with good customer service skills to work for a medical equipment and supply provider in Cabot, PA. This is a small well-organized department with experienced...
- Aliquippa, PA (14 miles from Cranberry Township, PA)
- 4 days ago
- Aliquippa, PA (14 miles from Cranberry Township, PA)
- 4 days ago
CSA's must be responsive by recognizing the immediate need of the Banking Center throughout the day and proactively providing both Customer Service Representative (CSR) and sales platform support as...
- McKnight, PA (11 miles from Cranberry Township, PA)
- 4 days ago
- McKnight, PA (11 miles from Cranberry Township, PA)
- 4 days ago
By clicking the Apply button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with...
Eyewear Customer Service/Sales Advisor
- Crafton, PA (18 miles from Cranberry Township, PA)
- 4 days ago
- Crafton, PA (18 miles from Cranberry Township, PA)
- 4 days ago
About the role See yourself starting a new career journey? As an Eyewear Consultant for MyEyeDr. you play an essential role by providing personalized eyecare through supporting your trusted...
Customer Service Representative
- Freedom, PA (5 miles from Cranberry Township, PA)
- 5 days ago
- Freedom, PA (5 miles from Cranberry Township, PA)
- 5 days ago
Are you a friendly and resilient Customer Service Representative looking to join a growing team?...
- Allison Park, PA (12 miles from Cranberry Township, PA)
- 6 days ago
- Allison Park, PA (12 miles from Cranberry Township, PA)
- 6 days ago
Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...
Seasonal Retail Sales Associate
- Munhall, PA (23 miles from Cranberry Township, PA)
- 7 days ago
- Munhall, PA (23 miles from Cranberry Township, PA)
- 7 days ago
What You Will Do All Lowes associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products our customers need. As a Seasonal Associate,...
Customer Service Advisor - Hopewell Township
- Aliquippa, PA (14 miles from Cranberry Township, PA)
- 7 days ago
- Aliquippa, PA (14 miles from Cranberry Township, PA)
- 7 days ago
CSA's must be responsive by recognizing the immediate need of the Banking Center throughout the day and proactively providing both Customer Service Representative (CSR) and sales platform support as...
Demographic Data for Cranberry Township, PA
Moving to Cranberry Township, PA? Find some basic demographic data about Cranberry Township, PA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Cranberry Township, PA
Highest Education Level
Customer Service Representatives in Cranberry Township, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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