Customer Service Representative Jobs in Clarion, PA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Retail Customer Service Cashier
- Brookville, PA (16 miles from Clarion, PA)
- 2 days ago
- Brookville, PA (16 miles from Clarion, PA)
- 2 days ago
Req ID: 459833 Address: I-80 & SR 28, Exit 81 Brookville, PA, 15825 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling *...
Part-Time Retail Sales Associate
- Cranberry, PA (18 miles from Clarion, PA)
- 30+ days ago
- Cranberry, PA (18 miles from Clarion, PA)
- 30+ days ago
Role Specific Information Required Open Availability Job Description About the Role In this role, you will deliver excellent customer service in point of sale and customer services processes while...
Company Description Job Description Responsible for taking orders, making pizzas, and giving the customer the best experience possible. Qualifications Additional Information
Retail Customer Service Specialist
- Cranberry, PA (18 miles from Clarion, PA)
- 29 days ago
- Cranberry, PA (18 miles from Clarion, PA)
- 29 days ago
At DICKS Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all...
Customer Service Representative
- Oil City, PA (20 miles from Clarion, PA)
- 30+ days ago
- Oil City, PA (20 miles from Clarion, PA)
- 30+ days ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
This position works closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. In this...
This position works closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. In this...
Client Service Associate- Oil City, PA
- Oil City, PA (20 miles from Clarion, PA)
- 60+ days ago
- Oil City, PA (20 miles from Clarion, PA)
- 60+ days ago
Client Service Associate- Oil City, PA locations Oil City, Pennsylvania - United States time type Full time posted on Posted 13 Days Ago job requisition id R-0002641 Job Description Job Summary...
Demographic Data for Clarion, PA
Moving to Clarion, PA? Find some basic demographic data about Clarion, PA below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Clarion, PA
Highest Education Level
Customer Service Representatives in Clarion, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Customer Relations
- Stocking
- Telephone Skills
- Listening
- Friendliness
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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