Customer Service Representative Jobs in Chambersburg, PA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Hagerstown, MD (21 miles from Chambersburg, PA)
- 16 hours ago
- Hagerstown, MD (21 miles from Chambersburg, PA)
- 16 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative
- Hagerstown, MD (21 miles from Chambersburg, PA)
- 2 days ago
- Hagerstown, MD (21 miles from Chambersburg, PA)
- 2 days ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Remote Customer Support Specialist - Choose your Schedule
- Shippensburg, PA (11 miles from Chambersburg, PA)
- 2 days ago
- Shippensburg, PA (11 miles from Chambersburg, PA)
- 2 days ago
Gig Description GigCX Marketplace is partnering with Teleperformance TurboTax, to help millions of people file their taxes smarter each year. A big part of our success comes from our customers'...
Remote Work- Shippensburg, PA (11 miles from Chambersburg, PA)
- 2 days ago
- Shippensburg, PA (11 miles from Chambersburg, PA)
- 2 days ago
Gig Description GigCX Marketplace is partnering with Teleperformance TurboTax, to help millions of people file their taxes smarter each year. A big part of our success comes from our customers'...
Join our team and live the Ollie-tude! : ( Ollie’s Core Values) BE A TEAM PLAYER - Associates are expected to be supportive and work together. BE CARING - How do I treat others with courtesy,...
- Hagerstown, MD (21 miles from Chambersburg, PA)
- 8 days ago
- Hagerstown, MD (21 miles from Chambersburg, PA)
- 8 days ago
Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...
Customer Service Rep(04609) - 141 N Prospect St
- Hagerstown, MD (21 miles from Chambersburg, PA)
- 9 days ago
- Hagerstown, MD (21 miles from Chambersburg, PA)
- 9 days ago
Are you a lively, happy, self-motivated person? Are you looking for a job with energy and flexibility? Whether you are looking for your first job, a part-time job, or a second job for some extra...
Customer Support Representative Associate
- Mc Connellsburg, PA (17 miles from Chambersburg, PA)
- 12 days ago
- Mc Connellsburg, PA (17 miles from Chambersburg, PA)
- 12 days ago
About JLG, an Oshkosh company JLG began in 1969, when our founder, John L. Grove set out to resolve growing safety concerns in the construction industry. Since then we have been committed to...
Retail Customer Service Specialist
- Hagerstown, MD (21 miles from Chambersburg, PA)
- 16 days ago
- Hagerstown, MD (21 miles from Chambersburg, PA)
- 16 days ago
At DICK'S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all...
Ready to deliver world-class customer service experiences? Doing so has never been a higher organizational priority nor, for that matter, have companies ever found it so hard to find people with...
Customer Service Representative
- Hagerstown, MD (21 miles from Chambersburg, PA)
- 25 days ago
- Hagerstown, MD (21 miles from Chambersburg, PA)
- 25 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Rep(04614) - 22409 Jefferson Blvd
- Smithsburg, MD (20 miles from Chambersburg, PA)
- 26 days ago
- Smithsburg, MD (20 miles from Chambersburg, PA)
- 26 days ago
Company Description Job Description ABOUT THE JOB Are you a lively, happy, self-motivated person? Are you looking for a job with energy and flexibility? Whether you are looking for your first job,...
Retail Customer Service Cashier
- Hagerstown, MD (21 miles from Chambersburg, PA)
- 26 days ago
- Hagerstown, MD (21 miles from Chambersburg, PA)
- 26 days ago
Req ID: 453622 Address: 14188 Perini Ave Hagerstown, MD, 21742 Benefits: * $15.00 - $18.00 p/hr * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off *...
Customer Account Representative
- Waynesboro, PA (9 miles from Chambersburg, PA)
- 30+ days ago
- Waynesboro, PA (9 miles from Chambersburg, PA)
- 30+ days ago
Ready to do your best work? Interested in a minimum starting hourly rate of $13.73 per hour - $16.15 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...
Are you looking for a new opportunity with career development/training, the ability to work in a collaborative team environment, and a great work/life balance? Overview Horizon Farm Credit is...
Demographic Data for Chambersburg, PA
Moving to Chambersburg, PA? Find some basic demographic data about Chambersburg, PA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Chambersburg, PA
Highest Education Level
Customer Service Representatives in Chambersburg, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Problem Resolution
- Reception
- Inbound/Outbound Calling
- Reimbursement
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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