Customer Service Representative Jobs in Chambersburg, PA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Fil-Tec, Inc.
- Smithsburg, MD (20 miles from Chambersburg, PA)
- 3 days ago
- Fil-Tec, Inc.
- Smithsburg, MD (20 miles from Chambersburg, PA)
- 3 days ago
., as a Customer Service Representative! We are looking for a dedicated individual with a passion for providing exceptional customer service....
- Hagerstown, MD (21 miles from Chambersburg, PA)
- 1 day ago
- Hagerstown, MD (21 miles from Chambersburg, PA)
- 1 day ago
Under regular supervision, the Customer Service Representative provides customer support for a variety of inquiries, including billing issues and product/service concerns....
Retail Customer Service Team Member
- Gettysburg, PA (23 miles from Chambersburg, PA)
- 2 days ago
- Gettysburg, PA (23 miles from Chambersburg, PA)
- 2 days ago
Store - GETTYSBURG, PA Deliver friendly customer service, help customers shop our store, and find what they're looking for. Ensure all customers receive a fast and friendly checkout experience....
Customer Service Representative (Dispatcher)
- Chambersburg, PA
- 8 days ago
- Chambersburg, PA
- 8 days ago
Customer Service Representative (Dispatcher) - What Will You Do? Receives incoming calls and effectively addresses the call accordingly. Provides verbal pricing and availability information....
143 - Hagerstown - Customer Service Representative
- Hagerstown, MD (21 miles from Chambersburg, PA)
- 9 days ago
- Hagerstown, MD (21 miles from Chambersburg, PA)
- 9 days ago
143 - Hagerstown - Customer Service Representative First United Bank, Hagerstown Office, 130 South Edgewood Drive, Hagerstown, Maryland, United States of America Req #848 Friday, April 11, 2025 For...
Customer Service-Shipping-Receiving
- Gettysburg, PA (23 miles from Chambersburg, PA)
- 11 days ago
- Gettysburg, PA (23 miles from Chambersburg, PA)
- 11 days ago
SAGR Products Int'l. A distributor of high-tech, retrofit, and energy saving product mix, based in Gettysburg, Pennsylvania. The company has an extremely successful and solid 43 of years history...
Customer Account Representative
- Waynesboro, PA (9 miles from Chambersburg, PA)
- 12 days ago
- Waynesboro, PA (9 miles from Chambersburg, PA)
- 12 days ago
Ready to do your best work? Interested in a minimum starting hourly rate of $13.73 per hour - $16.15 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...
Eyewear Customer Service/Sales Advisor
- Hagerstown, MD (21 miles from Chambersburg, PA)
- 15 days ago
- Hagerstown, MD (21 miles from Chambersburg, PA)
- 15 days ago
About the role See yourself starting a new career journey? As an Eyewear Consultant for MyEyeDr. you play an essential role by providing personalized eyecare through supporting your trusted...
Customer Service Representative - 55024_cp
- Chambersburg, PA
- 17 days ago
- Chambersburg, PA
- 17 days ago
Customer Service Representative - 55024_cp DESCRIPTION/RESPONSIBILITIES: Primary Responsibility : Respond to inquiries, processing orders and handling complaints in a prompt, courteous, and efficient...
Warehouse Customer Service Representative
- Newville, PA (21 miles from Chambersburg, PA)
- 18 days ago
- Newville, PA (21 miles from Chambersburg, PA)
- 18 days ago
WAREHOUSE CUSTOMER SERVICE REPRESENTATIVE Shift/Schedule Monday thru Friday 6:45-3:30 Text DELIVER to 88300 to apply or check out more jobs at www.workatGEODIS.com!...
Customer Service - Donor Support Technician
- Hagerstown, MD (21 miles from Chambersburg, PA)
- 30+ days ago
- Hagerstown, MD (21 miles from Chambersburg, PA)
- 30+ days ago
The Opportunity Responsible for preparing the donor, donor area and equipment for the pheresis processors. You will report to the Assistant Center Manager. The Role Prepares the autopheresis...
Customer Service Rep(04614) - 22409 Jefferson Blvd
- Smithsburg, MD (20 miles from Chambersburg, PA)
- 60+ days ago
- Smithsburg, MD (20 miles from Chambersburg, PA)
- 60+ days ago
Company Description Job Description ABOUT THE JOB Are you a lively, happy, self-motivated person? Are you looking for a job with energy and flexibility? Whether you are looking for your first job,...
Customer Service Rep(04775) - 408 E Queen St
- Chambersburg, PA
- 90+ days ago
- Chambersburg, PA
- 90+ days ago
Company Description Job Description ABOUT THE JOB Are you a lively, happy, self-motivated person? Are you looking for a job with energy and flexibility? Whether you are looking for your first job,...
Customer Service Rep(04683) - 17549 Virginia Ave
- Hagerstown, MD (21 miles from Chambersburg, PA)
- 90+ days ago
- Hagerstown, MD (21 miles from Chambersburg, PA)
- 90+ days ago
Company Description Job Description ABOUT THE JOB Are you a lively, happy, self-motivated person? Are you looking for a job with energy and flexibility? Whether you are looking for your first job,...
Customer Service Rep(04082) - 500 York St
- Gettysburg, PA (23 miles from Chambersburg, PA)
- 90+ days ago
- Gettysburg, PA (23 miles from Chambersburg, PA)
- 90+ days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Demographic Data for Chambersburg, PA
Moving to Chambersburg, PA? Find some basic demographic data about Chambersburg, PA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Chambersburg, PA
Highest Education Level
Customer Service Representatives in Chambersburg, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Order Processing
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
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