Customer Service Representative Jobs in California, PA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Mount Pleasant, PA (22 miles from California, PA)
- 9 days ago
- Mount Pleasant, PA (22 miles from California, PA)
- 9 days ago
Job Description: This is not a remote position Responsible for assisting all customers with order entries and any inquiries regarding the company. In addition, responsible for keeping all...
Summer Customer Service Representative - Southpointe
- Canonsburg, PA (21 miles from California, PA)
- 6 hours ago
- Canonsburg, PA (21 miles from California, PA)
- 6 hours ago
The Customer Service Representative (CSR) is charged with accepting and accurately processing transactions according to the Bank's policies and procedures....
Summer Customer Service Representative - Bellevue
- Pittsburgh, PA (21 miles from California, PA)
- 6 hours ago
- Pittsburgh, PA (21 miles from California, PA)
- 6 hours ago
The Customer Service Representative (CSR) is charged with accepting and accurately processing transactions according to the Bank's policies and procedures....
Amazon Locker+ Customer Service Associate
- Irwin, PA (20 miles from California, PA)
- 19 hours ago
- Irwin, PA (20 miles from California, PA)
- 19 hours ago
Amazon Locker+ Customer Returns Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our...
Property inspector/Customer service-PT/FT, Remote or in the Field
- Pittsburgh, PA (21 miles from California, PA)
- 21 hours ago
- Pittsburgh, PA (21 miles from California, PA)
- 21 hours ago
We Need Help with our Recession-Proof National Expansion. If you like helping people, at no out-of-pocket cost to them, then join us and benefit from our 31 years of experience. Benefits of...
Client Service Representative, National Accounts
- Pittsburgh, PA (21 miles from California, PA)
- 1 day ago
- Pittsburgh, PA (21 miles from California, PA)
- 1 day ago
Job Responsibilities and Requirements The Client Service Representative, National Accounts works closely with the National Client Managers, Account Consultants and their leadership, as a liaison...
Customer Service Fundamentals Career Training Opportunity
- Pittsburgh, PA (21 miles from California, PA)
- 1 day ago
- Pittsburgh, PA (21 miles from California, PA)
- 1 day ago
Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and...
- Pittsburgh, PA (21 miles from California, PA)
- 2 days ago
- Pittsburgh, PA (21 miles from California, PA)
- 2 days ago
Preferred Qualifications * Call center experience in benefits claims, billing, or eligibility. * Bilingual....
Customer Service Call Center - Pittsburgh On Site - Competitive Wages!
- Upper Saint Clair, PA (21 miles from California, PA)
- 2 days ago
- Upper Saint Clair, PA (21 miles from California, PA)
- 2 days ago
Overview Are you looking for a purposeful career that will make a difference in the patient community? At CCS, our approach to at-home patient care is redefining chronic care management. We are...
Account Liaison / Customer Service
- Connellsville, PA (17 miles from California, PA)
- 2 days ago
- Connellsville, PA (17 miles from California, PA)
- 2 days ago
Account Liaison / Customer Service ABOUT US Packaging Services Industries, Inc., began production in 1976 and represents a family of privately owned businesses located in Maryland (MD) and...
Customer Service Call Center - Pittsburgh On Site - Competitive Wages!
- Pittsburgh, PA (21 miles from California, PA)
- 2 days ago
- Pittsburgh, PA (21 miles from California, PA)
- 2 days ago
Overview Are you looking for a purposeful career that will make a difference in the patient community? At CCS, our approach to at-home patient care is redefining chronic care management. We are...
Customer Service Representative - Patient Registration - Team Lead
- Pittsburgh, PA (21 miles from California, PA)
- 2 days ago
- Pittsburgh, PA (21 miles from California, PA)
- 2 days ago
As our Customer Service Representative Team Lead, youll be the shift lead for our Customer Service team that helps our patients check into the hospital....
Client Services Associate - Pittsburgh, PA
- Pittsburgh, PA (21 miles from California, PA)
- 2 days ago
- Pittsburgh, PA (21 miles from California, PA)
- 2 days ago
Primary Office Location: 626 Washington Place. Pittsburgh, Pennsylvania. 15219. Join our team. Make a difference - for us and for your future. Position Title: Client Services Associate Business...
Nights & Closers: Customer Service / Cashier - Must be 18+
- Bridgeville, PA (23 miles from California, PA)
- 2 days ago
- Bridgeville, PA (23 miles from California, PA)
- 2 days ago
Looking for adults, 18 years and older, who can work after dinner and late nights. Times vary by restaurant. Schedules can start as early as 4:00pm or later. This shift has a wide variety of shift...
- Jeannette, PA (24 miles from California, PA)
- 3 days ago
- Jeannette, PA (24 miles from California, PA)
- 3 days ago
Job Details Level : Entry Job Location : Retail Store - Jeannette, PA Position Type : Full Time Education Level : None Salary Range : Undisclosed Travel Percentage : None Job Shift : Day Job...
Demographic Data for California, PA
Moving to California, PA? Find some basic demographic data about California, PA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in California, PA
Highest Education Level
Customer Service Representatives in California, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Order Processing
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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