Customer Service Representative Jobs in Butler, PA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Store Customer Service Specialist
- Cranberry Township, PA (16 miles from Butler, PA)
- 12 days ago
- Cranberry Township, PA (16 miles from Butler, PA)
- 12 days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Automotive Customer Service Advisor
- Cranberry Township, PA (16 miles from Butler, PA)
- 3 hours ago
- Cranberry Township, PA (16 miles from Butler, PA)
- 3 hours ago
Position Summary Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the...
Customer Service - TurboTax Product - NO Tax Experience Necessary!
- New Brighton, PA (19 miles from Butler, PA)
- 1 day ago
- New Brighton, PA (19 miles from Butler, PA)
- 1 day ago
Gig Description GigCX Marketplace is partnering with Teleperformance TurboTax, to help millions of people file their taxes smarter each year. A big part of our success comes from our customers'...
Customer Service Associate - Temporary
- Cranberry Township, PA (16 miles from Butler, PA)
- 1 day ago
- Cranberry Township, PA (16 miles from Butler, PA)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Sales Associate Custom Framing- Will Train
- Cranberry Township, PA (16 miles from Butler, PA)
- 3 days ago
- Cranberry Township, PA (16 miles from Butler, PA)
- 3 days ago
Store - PITT-CRANBERRY, PABuild customer relationships while creating a memorable framing solution for their art. Help customers shop our store and be able to find what theyre looking for. Provide...
Customer Service Representative
- Cabot, PA (12 miles from Butler, PA)
- 4 days ago
- Cabot, PA (12 miles from Butler, PA)
- 4 days ago
SUMMARY We are looking for someone with good customer service skills to work for a medical equipment and supply provider in Cabot, PA. This is a small well-organized department with experienced...
Customer Service Representative
- Freedom, PA (21 miles from Butler, PA)
- 5 days ago
- Freedom, PA (21 miles from Butler, PA)
- 5 days ago
Are you a friendly and resilient Customer Service Representative looking to join a growing team?...
- Allison Park, PA (23 miles from Butler, PA)
- 6 days ago
- Allison Park, PA (23 miles from Butler, PA)
- 6 days ago
Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...
Customer Service Team Member - Gibsonia, PA (PA0507)
- Gibsonia, PA (19 miles from Butler, PA)
- 8 days ago
- Gibsonia, PA (19 miles from Butler, PA)
- 8 days ago
Job Details Job Location : Gibsonia, PA Position Type : Full-Time/Part-Time Salary Range : $15.00 Base+Commission/month Travel Percentage : None Job Shift : Any Job Category : Sales Description...
Retail Customer Service Cashier
- Cranberry Township, PA (16 miles from Butler, PA)
- 9 days ago
- Cranberry Township, PA (16 miles from Butler, PA)
- 9 days ago
Req ID: 452829 Address: 1011 New Castle Road Slippery Rock, PA, 16057 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling *...
Customer Service Associate Team Leader (Front End Support Assistant Manager)
- Warrendale, PA (19 miles from Butler, PA)
- 12 days ago
- Warrendale, PA (19 miles from Butler, PA)
- 12 days ago
Assists the Team Leader in all aspects of daily operations including cash management, expense control, buying, merchandising, labor, regulatory compliance, and special projects as assigned. Leads...
Crew Member: Customer Service / Cashier
- Beaver Falls, PA (24 miles from Butler, PA)
- 12 days ago
- Beaver Falls, PA (24 miles from Butler, PA)
- 12 days ago
The Crew Member: Customer Service / Cashier is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced...
- Grove City, PA (18 miles from Butler, PA)
- 12 days ago
- Grove City, PA (18 miles from Butler, PA)
- 12 days ago
The Customer Service / Cashier is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment. Why...
Nights & Closers: Customer Service / Cashier - Must be 18+
- Harmony, PA (11 miles from Butler, PA)
- 12 days ago
- Harmony, PA (11 miles from Butler, PA)
- 12 days ago
Looking for adults, 18 years and older, who can work after dinner and late nights. Times vary by restaurant. Schedules can start as early as 4:00pm or later. This shift has a wide variety of shift...
Customer Service Retention Representative
- Warrendale, PA (19 miles from Butler, PA)
- 12 days ago
- Warrendale, PA (19 miles from Butler, PA)
- 12 days ago
At Vector Security We Think Big, Do the Right Thing, and Make a Difference Every Day! If this is how you like to work, we'd like to invite you to join our team as a Customer Service Retention...
Demographic Data for Butler, PA
Moving to Butler, PA? Find some basic demographic data about Butler, PA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Butler, PA
Highest Education Level
Customer Service Representatives in Butler, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Problem Resolution
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »