Customer Service Representative Jobs in Butler, PA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Beaver Falls, PA (24 miles from Butler, PA)
- 23 hours ago
- Beaver Falls, PA (24 miles from Butler, PA)
- 23 hours ago
Store 4704207: 830 Darlington Rd, Patterson Twp, Pennsylvania 15010 Availability - Shift/Days Part time Evenings Shift Customer Service Representative We want you to join our team as a Customer Service...
Summer Customer Service Representative - Zelienople
- Zelienople, PA (15 miles from Butler, PA)
- 1 day ago
- Zelienople, PA (15 miles from Butler, PA)
- 1 day ago
The Customer Service Representative (CSR) is charged with accepting and accurately processing transactions according to the Bank's policies and procedures....
Summer Customer Service Representative - Chippewa
- Beaver Falls, PA (24 miles from Butler, PA)
- 1 day ago
- Beaver Falls, PA (24 miles from Butler, PA)
- 1 day ago
The Customer Service Representative (CSR) is charged with accepting and accurately processing transactions according to the Bank's policies and procedures....
Customer Service Representative
- Beaver Falls, PA (24 miles from Butler, PA)
- 3 days ago
- Beaver Falls, PA (24 miles from Butler, PA)
- 3 days ago
The Customer Service Representative (CSR) is charged with accepting and accurately processing transactions according to the Banks policies and procedures....
Automotive Customer Service Advisor
- Allison Park, PA (23 miles from Butler, PA)
- 8 days ago
- Allison Park, PA (23 miles from Butler, PA)
- 8 days ago
Position Summary Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the...
Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $14.50 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...
Store Customer Service Specialist
- Kittanning, PA (23 miles from Butler, PA)
- 9 days ago
- Kittanning, PA (23 miles from Butler, PA)
- 9 days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Customer Service Associate (PNC Partner Up)
- Cranberry Twp, PA (16 miles from Butler, PA)
- 9 days ago
- Cranberry Twp, PA (16 miles from Butler, PA)
- 9 days ago
Overview Are you someone who is passionate, motivated, and driven to make a difference? If so, MSA Safety is the perfect fit for your career. At MSA, SAFETY is who we are AND it is what we do. We...
- Zelienople, PA (15 miles from Butler, PA)
- 9 days ago
- Zelienople, PA (15 miles from Butler, PA)
- 9 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- New Castle, PA (20 miles from Butler, PA)
- 10 days ago
- New Castle, PA (20 miles from Butler, PA)
- 10 days ago
Join our team and live the Ollie-tude! : ( Ollie’s Core Values) BE A TEAM PLAYER - Associates are expected to be supportive and work together. BE CARING - How do I treat others with courtesy,...
Customer Service Representative
- Cheswick, PA (23 miles from Butler, PA)
- 23 days ago
- Cheswick, PA (23 miles from Butler, PA)
- 23 days ago
This role is not open for submissions from outside staffing agencies Customer Service Representative What Brought You Here: Pa y- $19-$23/hour Monday - Friday, 8 AM - 5 PM Benefits starting DAY ONE!...
Retail Customer Service Specialist
- Cranberry Township, PA (16 miles from Butler, PA)
- 23 days ago
- Cranberry Township, PA (16 miles from Butler, PA)
- 23 days ago
At DICKS Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all...
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Customer Service Team Member - Gibsonia, PA (PA0507)
- Gibsonia, PA (19 miles from Butler, PA)
- 45+ days ago
- Gibsonia, PA (19 miles from Butler, PA)
- 45+ days ago
Job Details Job Location : Gibsonia, PA Position Type : Full-Time/Part-Time Salary Range : $15.00 Base+Commission/month Travel Percentage : None Job Shift : Any Job Category : Sales Description...
Retail Customer Service Associate
- Mars, PA (16 miles from Butler, PA)
- 45+ days ago
- Mars, PA (16 miles from Butler, PA)
- 45+ days ago
POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and...
Demographic Data for Butler, PA
Moving to Butler, PA? Find some basic demographic data about Butler, PA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Butler, PA
Highest Education Level
Customer Service Representatives in Butler, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Written Communication
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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