Customer Service Representative Jobs in Bridgeville, PA

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 152 Jobs

Summer Customer Service Representative - Southpointe

  • Canonsburg, PA (5 miles from Bridgeville, PA)
  • 6 hours ago
  • Canonsburg, PA (5 miles from Bridgeville, PA)
  • 6 hours ago

The Customer Service Representative (CSR) is charged with accepting and accurately processing transactions according to the Bank's policies and procedures....

Summer Customer Service Representative - Bellevue

  • Pittsburgh, PA (12 miles from Bridgeville, PA)
  • 6 hours ago
  • Pittsburgh, PA (12 miles from Bridgeville, PA)
  • 6 hours ago

The Customer Service Representative (CSR) is charged with accepting and accurately processing transactions according to the Bank's policies and procedures....

Lead Customer Service Representative, Full or Part Time

  • Oakdale, PA (5 miles from Bridgeville, PA)
  • 19 hours ago
  • Oakdale, PA (5 miles from Bridgeville, PA)
  • 19 hours ago

Store 4704235: 200 Market Place Dr, Oakdale, Pennsylvania 15071 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service...

Amazon Locker+ Customer Service Associate

  • Coraopolis, PA (12 miles from Bridgeville, PA)
  • 19 hours ago
  • Coraopolis, PA (12 miles from Bridgeville, PA)
  • 19 hours ago

Amazon Locker+ Customer Returns Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our...

Property inspector/Customer service-PT/FT, Remote or in the Field

  • Pittsburgh, PA (12 miles from Bridgeville, PA)
  • 21 hours ago
  • Pittsburgh, PA (12 miles from Bridgeville, PA)
  • 21 hours ago

We Need Help with our Recession-Proof National Expansion. If you like helping people, at no out-of-pocket cost to them, then join us and benefit from our 31 years of experience. Benefits of...

Customer Service Representative - Import/Export Specialist

  • Monroeville, PA (19 miles from Bridgeville, PA)
  • 1 day ago
  • Monroeville, PA (19 miles from Bridgeville, PA)
  • 1 day ago

Customer Service Representative - Import/Export Specialist Customer Service Representative - Import/Export Specialist locations USA - Monroeville R D Center USA - Monroeville Plant time type Full time...

Client Service Representative, National Accounts

  • Pittsburgh, PA (12 miles from Bridgeville, PA)
  • 1 day ago
  • Pittsburgh, PA (12 miles from Bridgeville, PA)
  • 1 day ago

Job Responsibilities and Requirements The Client Service Representative, National Accounts works closely with the National Client Managers, Account Consultants and their leadership, as a liaison...

Customer Service Fundamentals Career Training Opportunity

  • Pittsburgh, PA (12 miles from Bridgeville, PA)
  • 1 day ago
  • Pittsburgh, PA (12 miles from Bridgeville, PA)
  • 1 day ago

Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and...

Customer Service Representative

  • Monroeville, PA (19 miles from Bridgeville, PA)
  • 2 days ago
  • Monroeville, PA (19 miles from Bridgeville, PA)
  • 2 days ago

Job Type Full-time Description Build a knowledge base on Pella products and components, the issues that affect our product's operation, and our warranties based on product brand, vintage, and...

Customer Care Advocate, Sr

  • Pittsburgh, PA (12 miles from Bridgeville, PA)
  • 2 days ago
  • Pittsburgh, PA (12 miles from Bridgeville, PA)
  • 2 days ago

Preferred Qualifications * Call center experience in benefits claims, billing, or eligibility. * Bilingual....

Customer Service Representative (Monroeville)

  • Monroeville, PA (19 miles from Bridgeville, PA)
  • 2 days ago
  • Monroeville, PA (19 miles from Bridgeville, PA)
  • 2 days ago

This position will act as the initial contact with the customer, whether in the local business office or through telephone or online inquiries. The successful candidate must be able to handle...

Customer Service Call Center - Pittsburgh On Site - Competitive Wages!

  • Upper Saint Clair, PA (2 miles from Bridgeville, PA)
  • 2 days ago
  • Upper Saint Clair, PA (2 miles from Bridgeville, PA)
  • 2 days ago

Overview Are you looking for a purposeful career that will make a difference in the patient community? At CCS, our approach to at-home patient care is redefining chronic care management. We are...

Customer Service Call Center - Pittsburgh On Site - Competitive Wages!

  • Pittsburgh, PA (12 miles from Bridgeville, PA)
  • 2 days ago
  • Pittsburgh, PA (12 miles from Bridgeville, PA)
  • 2 days ago

Overview Are you looking for a purposeful career that will make a difference in the patient community? At CCS, our approach to at-home patient care is redefining chronic care management. We are...

Customer Service Representative - Patient Registration - Team Lead

  • Pittsburgh, PA (12 miles from Bridgeville, PA)
  • 2 days ago
  • Pittsburgh, PA (12 miles from Bridgeville, PA)
  • 2 days ago

As our Customer Service Representative Team Lead, youll be the shift lead for our Customer Service team that helps our patients check into the hospital....

Client Services Associate - Pittsburgh, PA

  • Pittsburgh, PA (12 miles from Bridgeville, PA)
  • 2 days ago
  • Pittsburgh, PA (12 miles from Bridgeville, PA)
  • 2 days ago

Primary Office Location: 626 Washington Place. Pittsburgh, Pennsylvania. 15219. Join our team. Make a difference - for us and for your future. Position Title: Client Services Associate Business...

Demographic Data for Bridgeville, PA

Moving to Bridgeville, PA? Find some basic demographic data about Bridgeville, PA below.


Local
National
16,971
708
Medium/Sm

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Bridgeville, PA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Bridgeville, PA offer the following education background
Bachelor's Degree
30.9%
High School or GED
27.3%
Associate's Degree
16.1%
Vocational Degree or Certification
13.0%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Bridgeville, PA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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