Customer Service Representative Jobs in Oklahoma City, OK
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representatives – Work from Home! Now hiring PART TIME staff until July 2025 Must be located in the state of Oklahoma Why Join Us?...
Remote WorkStore Customer Service Specialist (Bilingual Spanish)
- Edmond, OK (13 miles from Oklahoma City, OK)
- 1 day ago
- Edmond, OK (13 miles from Oklahoma City, OK)
- 1 day ago
The individual selected for this FULLTIME role will be expected to work at Store 727711, located at: 13815 Santa Fe Crossings Dr, Edmond, OK Customer Service Specialists work closely with...
Company Cox Automotive - USA Job Family Group Customer Care Group Job Profile Customer Care Specialist II Management Level Individual Contributor Flexible Work Option No remote option; must work...
Store Customer Service Specialist (Bilingual Spanish)
- Edmond, OK (13 miles from Oklahoma City, OK)
- 1 day ago
- Edmond, OK (13 miles from Oklahoma City, OK)
- 1 day ago
The individual selected for this FULLTIME role will be expected to work at Store 727711, located at: 13815 Santa Fe Crossings Dr, Edmond, OK Customer Service Specialists work closely with...
U-Haul is in search of friendly, motivated people for the position of Storage Customer Service Representative....
At DICK'S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all...
QCHI / LendNation is an Equal Opportunity Employer Customer Service Representative...
This CSR will be designated to the 6am-2pm shift. This person will be cross trained on customer service phone operating and routing to the appropriate recipient along with sending work orders to...
Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a Customer Service Representativeworking in our site inOklahoma City, OK you’ll be a...
Major Duties and Responsibilities: Answer patient or customer inquiries or requests, to include inquiries or requests from outside agencies, with the highest level of service and integrity....
Retail Customer Service Associate
- Norman, OK (17 miles from Oklahoma City, OK)
- 3 days ago
- Norman, OK (17 miles from Oklahoma City, OK)
- 3 days ago
POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and...
Remote Inbound Customer Service Representative
- Oklahoma City, OK
- 3 days ago
- Oklahoma City, OK
- 3 days ago
Our Remote Inbound Customer Service Representative answers inbound calls from medical providers, patients and billing services to assist in explaining services and claims information....
Remote WorkJob ID Number** R5163 **Employment Type** Full time **Worksite Flexibility** Remote **Job Summary** We are looking for a motivated Customer Service Representative ready to take us to the next level!...
**Qualifications** **Here's What You Need** + Requires a high school diploma or GED + Prior call center experience is a plus + Must be able to pass a background check....
Customer Experience Representative - OKC Airport
- Oklahoma City, OK
- 4 days ago
- Oklahoma City, OK
- 4 days ago
The Customer Service Representative provides superior, friendly, and efficient transactions and offering company approved services and products to provide a positive experience for all customers....
Demographic Data for Oklahoma City, OK
Moving to Oklahoma City, OK? Find some basic demographic data about Oklahoma City, OK below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Oklahoma City, OK
Highest Education Level
Customer Service Representatives in Oklahoma City, OK offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Written Communication
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
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