Customer Service Representative Jobs in Norman, OK
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Parts Coordinator
- Oklahoma City, OK (17 miles from Norman, OK)
- 2 days ago
- Oklahoma City, OK (17 miles from Norman, OK)
- 2 days ago
Job Seekers can review the Job Applicant Privacy Policy by clicking here (. Job Description : Job Description START ON A CAREER PATH WITH A COMPANY THAT HAS A FUTURE At Ryder, our most important...
Multi Month Customer Service Rep
- Oklahoma City, OK (17 miles from Norman, OK)
- 60+ days ago
- Oklahoma City, OK (17 miles from Norman, OK)
- 60+ days ago
A Day in the Life: Provide excellent customer service by efficiently handling the incoming calls from customers with inquiries about their billing and rental transactions for Multi Month. This...
Customer Asst Representative II
- Oklahoma City, OK (17 miles from Norman, OK)
- 2 hours ago
- Oklahoma City, OK (17 miles from Norman, OK)
- 2 hours ago
Position Overview The Oklahoma Turnpike Authority (OTA) Customer Service division is seeking dedicated and professional Customer Service Representatives to join our team....
Customer Asst Representative II Bilingual
- Oklahoma City, OK (17 miles from Norman, OK)
- 2 hours ago
- Oklahoma City, OK (17 miles from Norman, OK)
- 2 hours ago
Position Overview The Oklahoma Turnpike Authority (OTA) Customer Service division is seeking dedicated and professional Bilingual (Spanish) Customer Service Representatives to join our team....
- Oklahoma City, OK (17 miles from Norman, OK)
- 3 hours ago
- Oklahoma City, OK (17 miles from Norman, OK)
- 3 hours ago
Rain Soft the worldwide leader in water treatment since 1953 has 3 immediate openings in our survey department. * Work part of full time with excellent benefits including medical and dental...
Remote Customer Service Representative
- Oklahoma City, OK (17 miles from Norman, OK)
- 11 hours ago
- Oklahoma City, OK (17 miles from Norman, OK)
- 11 hours ago
Pearl Interactive Network Remote Customer Service Representative in Oklahoma City , Oklahoma Pearl Interactive Network is sourcing Remote Customer Service Representatives....
Remote WorkService Representative (Pawnbroker) role include: As a member of our customer service team you must be self-motivated with a positive and outgoing personality and a strong work ethic....
Customer Service Representative
- Oklahoma City, OK (17 miles from Norman, OK)
- 15 hours ago
- Oklahoma City, OK (17 miles from Norman, OK)
- 15 hours ago
TWO MEN AND A TRUCK in Oklahoma City is NOW HIRING enthusiastic, customer focused individuals! In this role, you will use your strategic selling skills, in-depth knowledge of company services, and...
Customer Service Representative
- Bethany, OK (23 miles from Norman, OK)
- 15 hours ago
- Bethany, OK (23 miles from Norman, OK)
- 15 hours ago
Description Do you thrive on making a positive, lasting impact on people? Are you bilingual in English and Spanish? Do you have customer service experience? Are you looking for an opportunity to...
Sr. Surety Client Service Specialist
- Oklahoma City, OK (17 miles from Norman, OK)
- 15 hours ago
- Oklahoma City, OK (17 miles from Norman, OK)
- 15 hours ago
The Senior Surety Client Manager supports Producers and Account Executives in all prospecting and account management initiatives related to surety and insurance client's accounts with surety needs...
Inbound Telephone Customer Service Representative
- Oklahoma City, OK (17 miles from Norman, OK)
- 1 day ago
- Oklahoma City, OK (17 miles from Norman, OK)
- 1 day ago
The Inbound Telephone Customer Service Representative works under close supervision and is provided detailed written or verbal guidance before and during assignments....
Work From Home Customer Service Representative
- Oklahoma City, OK (17 miles from Norman, OK)
- 1 day ago
- Oklahoma City, OK (17 miles from Norman, OK)
- 1 day ago
Our Blood Institute is looking for A Customer Service Representative to interact with the public on an individual basis for the purpose of gaining commitment to support The Blood Institute's lifesaving...
Remote WorkTechnical Support/Customer Advocate Agent
- Oklahoma City, OK (17 miles from Norman, OK)
- 1 day ago
- Oklahoma City, OK (17 miles from Norman, OK)
- 1 day ago
THIS IS A REMOTE POSITION. WORK FROM YOUR HOME Cybertron is seeking Technical Support / Customer Advocate Agents to join our team. At Cybertron we strive to provide a top level professional and...
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Rep (1573) 3671 N Lottie
- Oklahoma City, OK (17 miles from Norman, OK)
- 2 days ago
- Oklahoma City, OK (17 miles from Norman, OK)
- 2 days ago
Company DescriptionCore ValuesTreat everyone with Integrity and RespectQuality is everythingGuarantee that every guest is WOW'd because of MEChoose your attitudeHave fun!Job DescriptionGeneral Job...
Demographic Data for Norman, OK
Moving to Norman, OK? Find some basic demographic data about Norman, OK below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Norman, OK
Highest Education Level
Customer Service Representatives in Norman, OK offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Energetic
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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