Customer Service Representative Jobs in Muskogee, OK
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative-Temporary Honey Springs Battlefield
- Checotah, OK (21 miles from Muskogee, OK)
- 1 day ago
- Checotah, OK (21 miles from Muskogee, OK)
- 1 day ago
Job Posting Title Customer Service Representative-Temporary Honey Springs Battlefield Agency 350 HISTORICAL SOCIETY Supervisory Organization Historical Society-Museums & Sites Region 2 Job Posting End...
- Coweta, OK (21 miles from Muskogee, OK)
- 8 days ago
- Coweta, OK (21 miles from Muskogee, OK)
- 8 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Mr Gatti's looking for cheerful, upbeat people who love to work and provide quality results. Guest Service Team Members: Our Guest Service Team Members are the front line of contact with our...
There are two types of in-store roles available: Pizza Makers and Customer Service Representatives (CSR). As a Domino's Pizza Maker, you'll be responsible for making our great pizzas....
Join our team and live the Ollie-tude! : ( Ollie’s Core Values) BE A TEAM PLAYER - Associates are expected to be supportive and work together. BE CARING - How do I treat others with courtesy,...
- Wagoner, OK (17 miles from Muskogee, OK)
- 90+ days ago
- Wagoner, OK (17 miles from Muskogee, OK)
- 90+ days ago
Responsive recruiter Are you someone who thrives in a welcoming, customer service-oriented environment? Do you excel at building strong client relationships? If so, we want you to be part of our...
Demographic Data for Muskogee, OK
Moving to Muskogee, OK? Find some basic demographic data about Muskogee, OK below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Muskogee, OK
Highest Education Level
Customer Service Representatives in Muskogee, OK offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Order Processing
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
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Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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