Customer Service Representative Jobs in Durant, OK
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Customer Service Representative III
- Caddo, OK (12 miles from Durant, OK)
- 4 days ago
- Caddo, OK (12 miles from Durant, OK)
- 4 days ago
Job Posting Title Customer Service Representative III Agency 131 DEPARTMENT OF CORRECTIONS Supervisory Organization DOC GPCC Job Posting End Date (Continuous if Blank) March 20, 2025 Note: Applications...
There are two types of in-store roles available: Pizza Makers and Customer Service Representatives (CSR). As a Domino's Pizza Maker, you'll be responsible for making our great pizzas....
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
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Customer Service Representative - Fort Cobb State Park
- Caddo, OK (12 miles from Durant, OK)
- 18 days ago
- Caddo, OK (12 miles from Durant, OK)
- 18 days ago
Job Posting Title Customer Service Representative - Fort Cobb State Park Agency 566 DEPARTMENT OF TOURISM AND RECREATION Supervisory Organization Fort Cobb State Park Job Posting End Date (Continuous...
Account Manager/ Customer Service Representative
- Denison, TX (19 miles from Durant, OK)
- 22 days ago
- Denison, TX (19 miles from Durant, OK)
- 22 days ago
Local, well established Insurance Agency is looking to hire a Full-Time Account Manager/ Customer Service Representative- 2 positions available....
Customer Service Rep(09352) - 228 W. Main St
- Denison, TX (19 miles from Durant, OK)
- 26 days ago
- Denison, TX (19 miles from Durant, OK)
- 26 days ago
Company Description Job Description The following description applies to all hourly store Team Members. If you have any questions or wish to review more detailed information, please contact the...
Retail Customer Service Cashier
- Madill, OK (20 miles from Durant, OK)
- 45+ days ago
- Madill, OK (20 miles from Durant, OK)
- 45+ days ago
Req ID: 452673 Address: 411 South 1st Madill, OK, 73446 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k) 100%...
Customer Service Rep(08781) 81750 N Hwy 289, Ste 101
- Pottsboro, TX (21 miles from Durant, OK)
- 60+ days ago
- Pottsboro, TX (21 miles from Durant, OK)
- 60+ days ago
The following description applies to all hourly store Team Members. If you have any questions or wish to review more detailed information, please contact the store manager. Job Duties: Operate all...
Retail Customer Service Cashier
- Colbert, OK (13 miles from Durant, OK)
- 90+ days ago
- Colbert, OK (13 miles from Durant, OK)
- 90+ days ago
Req ID: 452636 Address: 2150 Leavenworth Trail Colbert, OK, 74730 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling *...
Demographic Data for Durant, OK
Moving to Durant, OK? Find some basic demographic data about Durant, OK below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Durant, OK
Highest Education Level
Customer Service Representatives in Durant, OK offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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