Customer Service Representative Jobs in Broken Arrow, OK
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Retail Representative Bilingual
- Tulsa, OK (16 miles from Broken Arrow, OK)
- 3 hours ago
- Tulsa, OK (16 miles from Broken Arrow, OK)
- 3 hours ago
service representative plus two (2) years of experience in customer service, processing tax returns, bookkeeping or closely related work; OR an equivalent combination of education and experience, substituting...
Customer Service Representative
- Glenpool, OK (10 miles from Broken Arrow, OK)
- 7 hours ago
- Glenpool, OK (10 miles from Broken Arrow, OK)
- 7 hours ago
What youll need to succeed as a Customer Service Representative at XPO Minimum qualifications: 2 years of customer service experience Strong computer, typing and 10-key skills Experience with Microsoft...
Pharmacy Customer Service Associate
- Tulsa, OK (16 miles from Broken Arrow, OK)
- 14 hours ago
- Tulsa, OK (16 miles from Broken Arrow, OK)
- 14 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative
- Tulsa, OK (16 miles from Broken Arrow, OK)
- 15 hours ago
- Tulsa, OK (16 miles from Broken Arrow, OK)
- 15 hours ago
The customer service representative is responsible for growing sales by partnering with other franchise staff to provide outstanding customer service to all TWO MEN AND A TRUCK customers through in-depth...
Technical Support/Customer Advocate Agent
- Tulsa, OK (16 miles from Broken Arrow, OK)
- 1 day ago
- Tulsa, OK (16 miles from Broken Arrow, OK)
- 1 day ago
THIS IS A REMOTE POSITION. WORK FROM YOUR HOME Cybertron is seeking Technical Support / Customer Advocate Agents to join our team. At Cybertron we strive to provide a top level professional and...
Customer Service Associate - Temporary
- Bixby, OK (2 miles from Broken Arrow, OK)
- 1 day ago
- Bixby, OK (2 miles from Broken Arrow, OK)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Tulsa, OK (16 miles from Broken Arrow, OK)
- 2 days ago
- Tulsa, OK (16 miles from Broken Arrow, OK)
- 2 days ago
Requisition I D : 879797 Store #: 00B024 Tulsa Premium Outlets Position : Seasonal/Temporary Total Rewards: Benefits/Incentive Information At Oakley, we believe everyone in the world can and will...
- Tulsa, OK (16 miles from Broken Arrow, OK)
- 2 days ago
- Tulsa, OK (16 miles from Broken Arrow, OK)
- 2 days ago
Call Center Representative Monday through Friday 8am to 5pm Pay $15-$19hr Job Summary: Schedules appointments, answers phone calls and transfers calls to appropriate departments. Responsible for...
Customer Service Associate Job
- Glenpool, OK (10 miles from Broken Arrow, OK)
- 5 days ago
- Glenpool, OK (10 miles from Broken Arrow, OK)
- 5 days ago
Apply Now Why You'll Love This Job Do you love interacting with people? Are you enthusiastic about helping others? If so our, part-time Customer Service Associate at Zips Car Wash located at 91 W...
Senior Client Service Specialist - Employee Benefits
- Tulsa, OK (16 miles from Broken Arrow, OK)
- 5 days ago
- Tulsa, OK (16 miles from Broken Arrow, OK)
- 5 days ago
WHO WE ARE Relation Insurance is a leading, innovative company with a strong commitment to excellence and a passion for delivering cutting-edge solutions to our clients. As a key player in the...
- Tulsa, OK (16 miles from Broken Arrow, OK)
- 6 days ago
- Tulsa, OK (16 miles from Broken Arrow, OK)
- 6 days ago
Additional Information: Show/Hide Status: Full-Time / Non-Exempt Shift: Days Description: Deliver accurate information and enrollment services regarding Tulsa Tech's educational programs and...
Customer Service Associate Job Glenpool, OK
- Glenpool, OK (10 miles from Broken Arrow, OK)
- 6 days ago
- Glenpool, OK (10 miles from Broken Arrow, OK)
- 6 days ago
Apply Now Why Youll Love This Job Do you love interacting with people? Are you enthusiastic about helping others? If so our, part-time Customer Service Associate at Zips Car Wash located at 91 W...
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
- Owasso, OK (20 miles from Broken Arrow, OK)
- 7 days ago
- Owasso, OK (20 miles from Broken Arrow, OK)
- 7 days ago
Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...
Customer Service Specialist - Hybrid - Tulsa, OK
- Tulsa, OK (16 miles from Broken Arrow, OK)
- 8 days ago
- Tulsa, OK (16 miles from Broken Arrow, OK)
- 8 days ago
About HireRight HireRight is the premier global background screening and workforce solutions provider. We bring clarity and confidence to vetting and hiring decisions through integrated, tailored...
Demographic Data for Broken Arrow, OK
Moving to Broken Arrow, OK? Find some basic demographic data about Broken Arrow, OK below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Broken Arrow, OK
Highest Education Level
Customer Service Representatives in Broken Arrow, OK offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Problem Resolution
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »