Customer Service Representative Jobs in Broken Arrow, OK

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 61 Jobs

Customer Service Associate - Temporary

  • Tulsa, OK (16 miles from Broken Arrow, OK)
  • 9 hours ago
  • Tulsa, OK (16 miles from Broken Arrow, OK)
  • 9 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Representative - Part Time

  • Tulsa, OK (16 miles from Broken Arrow, OK)
  • 23 hours ago
  • Tulsa, OK (16 miles from Broken Arrow, OK)
  • 23 hours ago

Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world...

Customer Care Agent

  • Tulsa, OK (16 miles from Broken Arrow, OK)
  • 1 day ago
  • Tulsa, OK (16 miles from Broken Arrow, OK)
  • 1 day ago

Job Type Full-time Description Title: Customer Care Agent Reports To: Customer Care Manager Summary: This position is responsible for interacting with customers to provide information in response...

Delivery Station Customer Service Associate

  • Tulsa, OK (16 miles from Broken Arrow, OK)
  • 1 day ago
  • Tulsa, OK (16 miles from Broken Arrow, OK)
  • 1 day ago

At Amazon, our mission is to be Earths most customer-centric company. To achieve this goal, we strive to exceed expectations by innovating and providing best-in-class customer support as we expand...

Customer Service Rep(06487) - 7703 n owasso exp e

  • Owasso, OK (20 miles from Broken Arrow, OK)
  • 1 day ago
  • Owasso, OK (20 miles from Broken Arrow, OK)
  • 1 day ago

Company Description Job Description We here at Domino's are looking for fun, energetic, driven, focused, professional people who strive to bring a smile to each and every guest they meet at...

Customer Service & E-Commerce Supervisor - Full Time

  • Tulsa, OK (16 miles from Broken Arrow, OK)
  • 1 day ago
  • Tulsa, OK (16 miles from Broken Arrow, OK)
  • 1 day ago

At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Customer Service & E-Commerce programs; this means you lead processes supporting the...

Account Manager/Customer Service Rep

  • Tulsa, OK (16 miles from Broken Arrow, OK)
  • 2 days ago
  • Tulsa, OK (16 miles from Broken Arrow, OK)
  • 2 days ago

System One has partnered with a local insurance company that is in search of an Account Manager and Customer Service Representative....

Retail Customer Service Specialist

  • Owasso, OK (20 miles from Broken Arrow, OK)
  • 2 days ago
  • Owasso, OK (20 miles from Broken Arrow, OK)
  • 2 days ago

Hours:1st shift (9:00AM - 6:00PM)Location:Owasso, OK, OKPay:$15.00/Hour (Depends on experience) Local independent retail Pharmacy is seeking a Retail Customer Service Specialist to join their...

Pharmacy Customer Service Associate

  • Tulsa, OK (16 miles from Broken Arrow, OK)
  • 2 days ago
  • Tulsa, OK (16 miles from Broken Arrow, OK)
  • 2 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Remote Inbound Customer Service Representative

  • Tulsa, OK (16 miles from Broken Arrow, OK)
  • 3 days ago
  • Tulsa, OK (16 miles from Broken Arrow, OK)
  • 3 days ago

Our Remote Inbound Customer Service Representative answers inbound calls from medical providers, patients and billing services to assist in explaining services and claims information....

Remote Work

Now Hiring Customer Service Reps (Travel Opportunity!)

  • Tulsa, OK (16 miles from Broken Arrow, OK)
  • 3 days ago
  • Tulsa, OK (16 miles from Broken Arrow, OK)
  • 3 days ago

NOW HIRING CUSTOMER SERVICE REPS (TRAVEL OPPORTUNITY!)** Based near Tulsa (74106) | Entry-Level | Full-Time | Must Be Willing to Relocate Ready to make real money and learn new skills while...

Office I / Customer Service

  • Tulsa, OK (16 miles from Broken Arrow, OK)
  • 4 days ago
  • Tulsa, OK (16 miles from Broken Arrow, OK)
  • 4 days ago

Position Overview: Office I/Customer Service Wilsonart, in Tulsa, currently has an opening for an Office I/Customer Service representative....

Customer Service Associate

  • Broken Arrow, OK
  • 4 days ago
  • Broken Arrow, OK
  • 4 days ago

+ Models and delivers a distinctive and delightful customer experience. + Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout...

Customer Service Tier I

  • Tulsa, OK (16 miles from Broken Arrow, OK)
  • 4 days ago
  • Tulsa, OK (16 miles from Broken Arrow, OK)
  • 4 days ago

Schedule: 10am to 7pm, Must be able to work weekends! EXAMPLES OF WORK PERFORMED FOR CUSTOMER SERVICE TIER I: Provide timely and accurate information to customers' requests and concerns. Assist...

Customer Service Associate Job

  • Tulsa, OK (16 miles from Broken Arrow, OK)
  • 5 days ago
  • Tulsa, OK (16 miles from Broken Arrow, OK)
  • 5 days ago

Apply Now Why You'll Love This Job Do you love interacting with people? Are you enthusiastic about helping others? If so our, part-time Customer Service Associate at Zips Car Wash located at 9553...

Demographic Data for Broken Arrow, OK

Moving to Broken Arrow, OK? Find some basic demographic data about Broken Arrow, OK below.


Local
National
137,005
2,612
Medium/Lg

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Broken Arrow, OK

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Broken Arrow, OK offer the following education background
Bachelor's Degree
30.9%
High School or GED
27.3%
Associate's Degree
16.1%
Vocational Degree or Certification
13.0%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Broken Arrow, OK
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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