Customer Service Representative Jobs in Woodland Park, NJ

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 504 Jobs

Client Service Associate - Life and related insurance (In office - NYC)

  • New York, NY (14 miles from Woodland Park, NJ)
  • 1 hour ago
  • New York, NY (14 miles from Woodland Park, NJ)
  • 1 hour ago

Who We Are Lenox Advisors brings together sophisticated solutions in wealth management and insurance services to high-net-worth individuals and their families. As a wholly owned subsidiary of NFP...

LP Customer Service Associate II Watchung NJ

  • Watchung, NJ (20 miles from Woodland Park, NJ)
  • 1 hour ago
  • Watchung, NJ (20 miles from Woodland Park, NJ)
  • 1 hour ago

Style is never in short supply at our more than 1,000 TJ Maxx stores. They all have different products, but the same commitment to the thrill of the find. From designers straight off the runway to...

Customer Service Representative - Men's Store NYC

  • New York, NY (14 miles from Woodland Park, NJ)
  • 1 hour ago
  • New York, NY (14 miles from Woodland Park, NJ)
  • 1 hour ago

This job is a great fit for someone who is customer obsessed and loves to solve problems. A day in the life Assist customers with a variety of transactions through a seamless and friendly...

Customer Service

  • New York, NY (14 miles from Woodland Park, NJ)
  • 4 hours ago
  • New York, NY (14 miles from Woodland Park, NJ)
  • 4 hours ago

We are seeking dedicated and empathetic customer service representative to join our team on a fulltime basis....

Customer Service - Start Asap - Weekly Pay

  • Jersey City, NJ (12 miles from Woodland Park, NJ)
  • 4 hours ago
  • Jersey City, NJ (12 miles from Woodland Park, NJ)
  • 4 hours ago

Our company is currently signing new contract accounts and we are rapidly expanding. We are looking for motivated individuals with little to no experience to be developed into our customer service...

Customer Service Associate

  • Newark, NJ (10 miles from Woodland Park, NJ)
  • 4 hours ago
  • Newark, NJ (10 miles from Woodland Park, NJ)
  • 4 hours ago

Our company is currently signing new contract accounts and we are rapidly expanding. We are looking for motivated individuals with little to no experience to be developed into our customer service...

Customer Service Agent Needed ASAP

  • Newark, NJ (10 miles from Woodland Park, NJ)
  • 4 hours ago
  • Newark, NJ (10 miles from Woodland Park, NJ)
  • 4 hours ago

ob Title: Sales Representative (Bilingual Preferred) Job Description: We are seeking dynamic, motivated individuals with exceptional communication skills and a strong willingness to learn. The...

Customer Service Relationship Specialist

  • New York, NY (14 miles from Woodland Park, NJ)
  • 9 hours ago
  • New York, NY (14 miles from Woodland Park, NJ)
  • 9 hours ago

CRS/Billing Spec I - OK10LN We're determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity...

Pharmacy Customer Service Associate

  • Ledgewood, NJ (23 miles from Woodland Park, NJ)
  • 11 hours ago
  • Ledgewood, NJ (23 miles from Woodland Park, NJ)
  • 11 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Remote Customer Service - Bilingual Korean

  • New York, NY (14 miles from Woodland Park, NJ)
  • 12 hours ago
  • New York, NY (14 miles from Woodland Park, NJ)
  • 12 hours ago

center experience Fluent in Korean/English Microsoft office proficient Experience working with a CRM system Excellent communication skills Responsibilities: Assist customers with orders, claims and...

Remote Work

Customer Service Representative - Sales (Work From Home)

  • New York, NY (14 miles from Woodland Park, NJ)
  • 12 hours ago
  • New York, NY (14 miles from Woodland Park, NJ)
  • 12 hours ago

Job Description: In order to qualify for this WFH position, you must reside in one of the following states: CT, DC, DE, MA, MD, ME, MI, NH, NJ, NY, OH, PA, RI, VA, VT, WV. This is your opportunity...

Remote Work

Customer Service Process Sr. Specialist

  • Mahwah, NJ (13 miles from Woodland Park, NJ)
  • 12 hours ago
  • Mahwah, NJ (13 miles from Woodland Park, NJ)
  • 12 hours ago

POSITION: Customer Service Process Senior Specialist LOCATION: Mahwah, NJ RECRUITMENT SALARY RANGE: $92,000 - $115,000 At JLR, we are passionate about our people. They are at the heart of our...

Customer Advocate - Travel

  • Bogota, NJ (9 miles from Woodland Park, NJ)
  • 13 hours ago
  • Bogota, NJ (9 miles from Woodland Park, NJ)
  • 13 hours ago

Job Title Customer Advocate - Travel External Job Title: Customer Support Associate Position type: Location: BOG (Hybrid) Job family: Customer Support About Your Business Area/Department: As a...

Recruitment Customer Service Representative

  • Brooklyn, NY (17 miles from Woodland Park, NJ)
  • 14 hours ago
  • Brooklyn, NY (17 miles from Woodland Park, NJ)
  • 14 hours ago

The Fire Department, City of New York (FDNY), seeks 3 (three) full-time Recruitment Customer Service Representatives in the Office of Recruitment & Retention (ORR)....

Customer Service Representative

  • New York, NY (14 miles from Woodland Park, NJ)
  • 23 hours ago
  • New York, NY (14 miles from Woodland Park, NJ)
  • 23 hours ago

Job Description We are currently seeking a Customer Service Representative who can become an integral member of the team....

Demographic Data for Woodland Park, NJ

Moving to Woodland Park, NJ? Find some basic demographic data about Woodland Park, NJ below.


Local
National
9,288,994
232,891

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Woodland Park, NJ

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Woodland Park, NJ offer the following education background
Bachelor's Degree
30.8%
High School or GED
27.4%
Associate's Degree
16.1%
Vocational Degree or Certification
12.9%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Woodland Park, NJ
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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