Customer Service Representative Jobs in Trenton, NJ
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Part Time Customer Service Representative $17 hourly
- West Windsor, NJ (7 miles from Trenton, NJ)
- 4 hours ago
- West Windsor, NJ (7 miles from Trenton, NJ)
- 4 hours ago
Part Time Customer Service Representative Hourly pay rate: $17.00 Schedule needed: 20 - 25 hours per week to include weekends What you'll do: As a Customer Service Representative, you will play an important...
- Bensalem, PA (13 miles from Trenton, NJ)
- 4 hours ago
- Bensalem, PA (13 miles from Trenton, NJ)
- 4 hours ago
New Store Opening - Doylestown, PA - Early Spring 2025Address: 1745 South Easton Road Suite E1, Doylestown PA 18901Whole Foods Market Doylestown is set to be the first store located in Doylestown,...
Customer Service Representative
- Churchville, PA (13 miles from Trenton, NJ)
- 5 hours ago
- Churchville, PA (13 miles from Trenton, NJ)
- 5 hours ago
Customer Service Representative Pay from $22 to $27 per hour with significant growth and earning potential!...
Customer Experience Representative
- Branchburg, NJ (21 miles from Trenton, NJ)
- 7 hours ago
- Branchburg, NJ (21 miles from Trenton, NJ)
- 7 hours ago
Title: Customer Experience Representative Location: Branchburg, NJ Schedule: M-F Full Time Type: Contract to Hire Responsibilities: To manage customers that are not associated with a sales manager...
Sales & Customer Service Associate
- Skillman, NJ (13 miles from Trenton, NJ)
- 7 hours ago
- Skillman, NJ (13 miles from Trenton, NJ)
- 7 hours ago
Overview Where Better Careers Begin! Massage Envy of Montgomery, 1325 Hwy 206, Skillman, NJ 08558 Do you have a passion for helping others? At the Massage Envy Montgomery franchise, we support and...
Customer Service Representative
- North Brunswick, NJ (20 miles from Trenton, NJ)
- 17 hours ago
- North Brunswick, NJ (20 miles from Trenton, NJ)
- 17 hours ago
The Tesla Body Repair Program is seeking a Collision Customer Service Representative to work on one of the most progressive vehicle brands in the world....
Customer Service Associate - Dinner/Close Shift
- Fairless Hills, PA (5 miles from Trenton, NJ)
- 17 hours ago
- Fairless Hills, PA (5 miles from Trenton, NJ)
- 17 hours ago
Starting hiring pay at: $15 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great...
Customer Service Representative
- Mount Laurel, NJ (20 miles from Trenton, NJ)
- 1 day ago
- Mount Laurel, NJ (20 miles from Trenton, NJ)
- 1 day ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Remote Customer Support Rep No Calls, Just Emails & Chats
- Trenton, NJ
- 1 day ago
- Trenton, NJ
- 1 day ago
Now Hiring: Remote Customer Support Representative No Calls Required Pay: $40/hr + Full Benefits & Paid Training We are looking for a **Remote Customer Support Representative** to assist clients...
Remote Work- Milltown, NJ (22 miles from Trenton, NJ)
- 1 day ago
- Milltown, NJ (22 miles from Trenton, NJ)
- 1 day ago
Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...
Wilson Language Training Customer Success Specialist in Trenton , New Jersey Customer Success Specialist Department: Customer Experience Location: Here at Wilson Language Training, we are...
Customer Service Representative
- Princeton, NJ (11 miles from Trenton, NJ)
- 1 day ago
- Princeton, NJ (11 miles from Trenton, NJ)
- 1 day ago
Customer Service Representative I Location: Princeton, NJ (08540) Duration: 6 Months TEMP TO PERM! This position's starting pay is: $20.00/hr....
Manager, Sales and Customer Service
- Freehold, NJ (23 miles from Trenton, NJ)
- 1 day ago
- Freehold, NJ (23 miles from Trenton, NJ)
- 1 day ago
Be part of an amazing story. Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and...
Distribution Customer Service Representative
- Hillsborough, NJ (19 miles from Trenton, NJ)
- 1 day ago
- Hillsborough, NJ (19 miles from Trenton, NJ)
- 1 day ago
Overview The Distribution Customer Service Representative carries out all customer service activities such as responding to inquiries, processing orders and receipts and handling complaints in a prompt...
- New Egypt, NJ (16 miles from Trenton, NJ)
- 2 days ago
- New Egypt, NJ (16 miles from Trenton, NJ)
- 2 days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary : The Customer Service Associate works in support of the store management team to...
Demographic Data for Trenton, NJ
Moving to Trenton, NJ? Find some basic demographic data about Trenton, NJ below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Trenton, NJ
Highest Education Level
Customer Service Representatives in Trenton, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Problem Resolution
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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