Customer Service Representative Jobs in Trenton, NJ
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Horsham, PA (21 miles from Trenton, NJ)
- 18 hours ago
- Horsham, PA (21 miles from Trenton, NJ)
- 18 hours ago
It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Position Overview The Associate, Customer...
Remote WorkSecurity Customer Service Officer
- Horsham, PA (21 miles from Trenton, NJ)
- 18 hours ago
- Horsham, PA (21 miles from Trenton, NJ)
- 18 hours ago
vert Job title - Security Customer Service Officer Location - Swan Walk Shopping Centre- Horsham Department -GUK Job type - Full time Hours - 4 on 4 off (Days & Nights), 12 hours per shift Salary...
- Levittown, PA (5 miles from Trenton, NJ)
- 1 day ago
- Levittown, PA (5 miles from Trenton, NJ)
- 1 day ago
Job Details Job Location AN3167 - Valvoline - Levittown - Levittown, PA Position Type Customer Service Representative Description Customer Service Advisor As a Customer Service Advisor, you are often...
Client Services Representative
- Princeton, NJ (11 miles from Trenton, NJ)
- 1 day ago
- Princeton, NJ (11 miles from Trenton, NJ)
- 1 day ago
As our team continues to grow, were looking for a friendly, empathetic, and organized Customer Service Representative to join us....
Customer Relationship Representative
- Newtown, PA (11 miles from Trenton, NJ)
- 1 day ago
- Newtown, PA (11 miles from Trenton, NJ)
- 1 day ago
Overview LSAC is a not-for-profit organization whose mission is to advance law and justice by encouraging diverse, talented individuals to study law and by supporting their enrollment and learning...
Customer Support Representative
- Horsham, PA (21 miles from Trenton, NJ)
- 1 day ago
- Horsham, PA (21 miles from Trenton, NJ)
- 1 day ago
Overview: We are currently seeking Customer Support Representatives to assist our team in placing orders, providing status updates & ETAs, and assisting our customers with any questions or...
- Southampton, PA (13 miles from Trenton, NJ)
- 1 day ago
- Southampton, PA (13 miles from Trenton, NJ)
- 1 day ago
Southampton, PA Clerical East Of Ms 3126 $0.00/ Customer Service Job Description Branch Details Quaint Oak Insurance is hiring an experienced Insurance Agent (Bilingual) Join a growing...
Sales & Customer Service Associate
- Hillsborough, NJ (19 miles from Trenton, NJ)
- 1 day ago
- Hillsborough, NJ (19 miles from Trenton, NJ)
- 1 day ago
Overview Where Better Careers Begin!Massage Envy Hillsborough Do you have a passion for helping others? At the Massage Envy Hillsborough franchise, we support and inspire you to be your best while...
Customer Service Representative - New Britain
- New Britain, PA (22 miles from Trenton, NJ)
- 2 days ago
- New Britain, PA (22 miles from Trenton, NJ)
- 2 days ago
Overview To promote a positive image of the Bank through sale of appropriate products and services while performing transactions necessary to meet customer needs. Responsible for serving the...
Customer Service Associate - Temporary
- Ewing, NJ (3 miles from Trenton, NJ)
- 2 days ago
- Ewing, NJ (3 miles from Trenton, NJ)
- 2 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Rep - New Brunswick, NJ
- New Brunswick, NJ (24 miles from Trenton, NJ)
- 2 days ago
- New Brunswick, NJ (24 miles from Trenton, NJ)
- 2 days ago
Job Overview: The Customer Service Representative, CSR- plays a critical role in providing exceptional patient support by scheduling follow-up appointments and ensuring a seamless patient experience...
Job ID Number** R5163 **Employment Type** Full time **Worksite Flexibility** Remote **Job Summary** We are looking for a motivated Customer Service Representative ready to take us to the next level!...
Pharmacy Technician - Customer Service
- Somerset, NJ (22 miles from Trenton, NJ)
- 2 days ago
- Somerset, NJ (22 miles from Trenton, NJ)
- 2 days ago
Overview PharmScript is one of the nation's leading pharmacies, partnering with long-term and post- acute care facilities to supply medications to thousands of residents and patients. When you...
**Qualifications** **Here's What You Need** + Requires a high school diploma or GED + Prior call center experience is a plus + Must be able to pass a background check....
Demographic Data for Trenton, NJ
Moving to Trenton, NJ? Find some basic demographic data about Trenton, NJ below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Trenton, NJ
Highest Education Level
Customer Service Representatives in Trenton, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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