Customer Service Representative Jobs in Toms River, NJ
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
- Manalapan, NJ (22 miles from Toms River, NJ)
- 23 hours ago
- Manalapan, NJ (22 miles from Toms River, NJ)
- 23 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Associate - Temporary
- Barnegat, NJ (14 miles from Toms River, NJ)
- 1 day ago
- Barnegat, NJ (14 miles from Toms River, NJ)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Grocery Team Member (Stocker, Inventory, Floor Service, Customer Service) - Part Time
- Marlboro, NJ (23 miles from Toms River, NJ)
- 2 days ago
- Marlboro, NJ (23 miles from Toms River, NJ)
- 2 days ago
Provides support as a member of the Grocery team to include receiving and preparing product, maintaining the grocery floor and displays, and selling product in support of WFM standards. Performs...
Automotive Customer Service Advisor
- Brick, NJ (4 miles from Toms River, NJ)
- 3 days ago
- Brick, NJ (4 miles from Toms River, NJ)
- 3 days ago
Position Summary Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the...
Customer Service Representative - Part Time - Evening
- Neptune, NJ (16 miles from Toms River, NJ)
- 4 days ago
- Neptune, NJ (16 miles from Toms River, NJ)
- 4 days ago
The Customer Service Representative provides assistance for general and technical information. Interacts and communicates with physicians, patients and hospital staff....
- Beach Haven, NJ (24 miles from Toms River, NJ)
- 4 days ago
- Beach Haven, NJ (24 miles from Toms River, NJ)
- 4 days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to...
Customer Service & E-Commerce Supervisor - Full Time
- Wall Township, NJ (13 miles from Toms River, NJ)
- 5 days ago
- Wall Township, NJ (13 miles from Toms River, NJ)
- 5 days ago
At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Customer Service & E-Commerce programs; this means you lead processes supporting the...
Customer Service Team Member - Part Time Seasonal
- Wall Township, NJ (13 miles from Toms River, NJ)
- 5 days ago
- Wall Township, NJ (13 miles from Toms River, NJ)
- 5 days ago
Provides support as a member of the Front-End team to include providing all guest service functions according to procedure and holding a lasting impression on WFM customers' shopping experience....
Customer Service Representative
- Stafford Township, NJ (20 miles from Toms River, NJ)
- 5 days ago
- Stafford Township, NJ (20 miles from Toms River, NJ)
- 5 days ago
Remote Customer Service Position Opportunity - Work From Home Compensation: $30/hourEmployment type: full-timeJob title: Customer Service RepresentativeOpportunity for Remote Work with ADVANSIX...
Remote Work- Freehold, NJ (18 miles from Toms River, NJ)
- 8 days ago
- Freehold, NJ (18 miles from Toms River, NJ)
- 8 days ago
ESSENTIAL FUNCTIONS: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to exam rooms Scheduling and confirming appointments Placing...
- Freehold, NJ (18 miles from Toms River, NJ)
- 9 days ago
- Freehold, NJ (18 miles from Toms River, NJ)
- 9 days ago
Remote Customer Service Position Opportunity - Work From Home : ERS MANAGEMENT INCCompensation: $30/hourEmployment type: full-timeJob title: Customer Service RepresentativeOpportunity for Remote...
Remote Work- Seaside Heights, NJ (4 miles from Toms River, NJ)
- 9 days ago
- Seaside Heights, NJ (4 miles from Toms River, NJ)
- 9 days ago
Customer Service - Join Fast compensation: To be discussed. Responsibilities: Answering incoming calls from customers and responding to requests about installation, disconnection, or changes to...
Pharmacy Customer Service Associate
- Neptune, NJ (16 miles from Toms River, NJ)
- 9 days ago
- Neptune, NJ (16 miles from Toms River, NJ)
- 9 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative
- Asbury Park, NJ (18 miles from Toms River, NJ)
- 10 days ago
- Asbury Park, NJ (18 miles from Toms River, NJ)
- 10 days ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Demographic Data for Toms River, NJ
Moving to Toms River, NJ? Find some basic demographic data about Toms River, NJ below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Toms River, NJ
Highest Education Level
Customer Service Representatives in Toms River, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Written Communication
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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