Customer Service Representative Jobs in Summit, NJ
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- New York, NY (19 miles from Summit, NJ)
- 2 hours ago
- New York, NY (19 miles from Summit, NJ)
- 2 hours ago
We are seeking dedicated and empathetic customer service representative to join our team on a fulltime basis....
Customer Service - Start Asap - Weekly Pay
- Jersey City, NJ (14 miles from Summit, NJ)
- 2 hours ago
- Jersey City, NJ (14 miles from Summit, NJ)
- 2 hours ago
Our company is currently signing new contract accounts and we are rapidly expanding. We are looking for motivated individuals with little to no experience to be developed into our customer service...
- Newark, NJ (10 miles from Summit, NJ)
- 2 hours ago
- Newark, NJ (10 miles from Summit, NJ)
- 2 hours ago
Our company is currently signing new contract accounts and we are rapidly expanding. We are looking for motivated individuals with little to no experience to be developed into our customer service...
Customer Service Agent Needed ASAP
- Newark, NJ (10 miles from Summit, NJ)
- 2 hours ago
- Newark, NJ (10 miles from Summit, NJ)
- 2 hours ago
ob Title: Sales Representative (Bilingual Preferred) Job Description: We are seeking dynamic, motivated individuals with exceptional communication skills and a strong willingness to learn. The...
Customer Service Relationship Specialist
- New York, NY (19 miles from Summit, NJ)
- 8 hours ago
- New York, NY (19 miles from Summit, NJ)
- 8 hours ago
CRS/Billing Spec I - OK10LN We're determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity...
Pharmacy Customer Service Associate
- Ledgewood, NJ (19 miles from Summit, NJ)
- 10 hours ago
- Ledgewood, NJ (19 miles from Summit, NJ)
- 10 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Remote Customer Service - Bilingual Korean
- New York, NY (19 miles from Summit, NJ)
- 10 hours ago
- New York, NY (19 miles from Summit, NJ)
- 10 hours ago
center experience Fluent in Korean/English Microsoft office proficient Experience working with a CRM system Excellent communication skills Responsibilities: Assist customers with orders, claims and...
Remote WorkCustomer Service Rep(04968) - 430 US Highway 206
- Raritan, NJ (17 miles from Summit, NJ)
- 10 hours ago
- Raritan, NJ (17 miles from Summit, NJ)
- 10 hours ago
Job Description Pizza Maker & Customer Service Representatives Looking for FLEXIBLE Hours? Choose from PART or FULL Time? SHORT or LONG term? Make CASH daily?...
Customer Service Rep(04953) - 3201 State Route 27
- Franklin Park, NJ (21 miles from Summit, NJ)
- 10 hours ago
- Franklin Park, NJ (21 miles from Summit, NJ)
- 10 hours ago
Job Description Pizza Maker & Customer Service Representatives Looking for FLEXIBLE Hours? Choose from PART or FULL Time? SHORT or LONG term?...
Customer Service Representative - Sales (Work From Home)
- New York, NY (19 miles from Summit, NJ)
- 10 hours ago
- New York, NY (19 miles from Summit, NJ)
- 10 hours ago
Job Description: In order to qualify for this WFH position, you must reside in one of the following states: CT, DC, DE, MA, MD, ME, MI, NH, NJ, NY, OH, PA, RI, VA, VT, WV. This is your opportunity...
Remote Work- Bogota, NJ (20 miles from Summit, NJ)
- 11 hours ago
- Bogota, NJ (20 miles from Summit, NJ)
- 11 hours ago
Job Title Customer Advocate - Travel External Job Title: Customer Support Associate Position type: Location: BOG (Hybrid) Job family: Customer Support About Your Business Area/Department: As a...
Recruitment Customer Service Representative
- Brooklyn, NY (19 miles from Summit, NJ)
- 12 hours ago
- Brooklyn, NY (19 miles from Summit, NJ)
- 12 hours ago
The Fire Department, City of New York (FDNY), seeks 3 (three) full-time Recruitment Customer Service Representatives in the Office of Recruitment & Retention (ORR)....
Customer Service - Self Storage Manager
- Perth Amboy, NJ (13 miles from Summit, NJ)
- 16 hours ago
- Perth Amboy, NJ (13 miles from Summit, NJ)
- 16 hours ago
Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $16.75 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...
Customer Service Representative
- New York, NY (19 miles from Summit, NJ)
- 22 hours ago
- New York, NY (19 miles from Summit, NJ)
- 22 hours ago
Job Description We are currently seeking a Customer Service Representative who can become an integral member of the team....
Bilingual Customer Service Specialist (Spanish)
- Oakland, NJ (22 miles from Summit, NJ)
- 22 hours ago
- Oakland, NJ (22 miles from Summit, NJ)
- 22 hours ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
Demographic Data for Summit, NJ
Moving to Summit, NJ? Find some basic demographic data about Summit, NJ below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Summit, NJ
Highest Education Level
Customer Service Representatives in Summit, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Reception
- Inbound/Outbound Calling
- Reimbursement
- Energetic
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »