Customer Service Representative Jobs in Summit, NJ

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 488 Jobs

Customer Service

  • New York, NY (19 miles from Summit, NJ)
  • 2 hours ago
  • New York, NY (19 miles from Summit, NJ)
  • 2 hours ago

We are seeking dedicated and empathetic customer service representative to join our team on a fulltime basis....

Customer Service - Start Asap - Weekly Pay

  • Jersey City, NJ (14 miles from Summit, NJ)
  • 2 hours ago
  • Jersey City, NJ (14 miles from Summit, NJ)
  • 2 hours ago

Our company is currently signing new contract accounts and we are rapidly expanding. We are looking for motivated individuals with little to no experience to be developed into our customer service...

Customer Service Associate

  • Newark, NJ (10 miles from Summit, NJ)
  • 2 hours ago
  • Newark, NJ (10 miles from Summit, NJ)
  • 2 hours ago

Our company is currently signing new contract accounts and we are rapidly expanding. We are looking for motivated individuals with little to no experience to be developed into our customer service...

Customer Service Agent Needed ASAP

  • Newark, NJ (10 miles from Summit, NJ)
  • 2 hours ago
  • Newark, NJ (10 miles from Summit, NJ)
  • 2 hours ago

ob Title: Sales Representative (Bilingual Preferred) Job Description: We are seeking dynamic, motivated individuals with exceptional communication skills and a strong willingness to learn. The...

Customer Service Relationship Specialist

  • New York, NY (19 miles from Summit, NJ)
  • 8 hours ago
  • New York, NY (19 miles from Summit, NJ)
  • 8 hours ago

CRS/Billing Spec I - OK10LN We're determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity...

Pharmacy Customer Service Associate

  • Ledgewood, NJ (19 miles from Summit, NJ)
  • 10 hours ago
  • Ledgewood, NJ (19 miles from Summit, NJ)
  • 10 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Remote Customer Service - Bilingual Korean

  • New York, NY (19 miles from Summit, NJ)
  • 10 hours ago
  • New York, NY (19 miles from Summit, NJ)
  • 10 hours ago

center experience Fluent in Korean/English Microsoft office proficient Experience working with a CRM system Excellent communication skills Responsibilities: Assist customers with orders, claims and...

Remote Work

Customer Service Rep(04968) - 430 US Highway 206

  • Raritan, NJ (17 miles from Summit, NJ)
  • 10 hours ago
  • Raritan, NJ (17 miles from Summit, NJ)
  • 10 hours ago

Job Description Pizza Maker & Customer Service Representatives Looking for FLEXIBLE Hours? Choose from PART or FULL Time? SHORT or LONG term? Make CASH daily?...

Customer Service Rep(04953) - 3201 State Route 27

  • Franklin Park, NJ (21 miles from Summit, NJ)
  • 10 hours ago
  • Franklin Park, NJ (21 miles from Summit, NJ)
  • 10 hours ago

Job Description Pizza Maker & Customer Service Representatives Looking for FLEXIBLE Hours? Choose from PART or FULL Time? SHORT or LONG term?...

Customer Service Representative - Sales (Work From Home)

  • New York, NY (19 miles from Summit, NJ)
  • 10 hours ago
  • New York, NY (19 miles from Summit, NJ)
  • 10 hours ago

Job Description: In order to qualify for this WFH position, you must reside in one of the following states: CT, DC, DE, MA, MD, ME, MI, NH, NJ, NY, OH, PA, RI, VA, VT, WV. This is your opportunity...

Remote Work

Customer Advocate - Travel

  • Bogota, NJ (20 miles from Summit, NJ)
  • 11 hours ago
  • Bogota, NJ (20 miles from Summit, NJ)
  • 11 hours ago

Job Title Customer Advocate - Travel External Job Title: Customer Support Associate Position type: Location: BOG (Hybrid) Job family: Customer Support About Your Business Area/Department: As a...

Recruitment Customer Service Representative

  • Brooklyn, NY (19 miles from Summit, NJ)
  • 12 hours ago
  • Brooklyn, NY (19 miles from Summit, NJ)
  • 12 hours ago

The Fire Department, City of New York (FDNY), seeks 3 (three) full-time Recruitment Customer Service Representatives in the Office of Recruitment & Retention (ORR)....

Customer Service - Self Storage Manager

  • Perth Amboy, NJ (13 miles from Summit, NJ)
  • 16 hours ago
  • Perth Amboy, NJ (13 miles from Summit, NJ)
  • 16 hours ago

Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $16.75 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...

Customer Service Representative

  • New York, NY (19 miles from Summit, NJ)
  • 22 hours ago
  • New York, NY (19 miles from Summit, NJ)
  • 22 hours ago

Job Description We are currently seeking a Customer Service Representative who can become an integral member of the team....

Bilingual Customer Service Specialist (Spanish)

  • Oakland, NJ (22 miles from Summit, NJ)
  • 22 hours ago
  • Oakland, NJ (22 miles from Summit, NJ)
  • 22 hours ago

Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....

Demographic Data for Summit, NJ

Moving to Summit, NJ? Find some basic demographic data about Summit, NJ below.


Local
National
24,199
875
Medium

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Summit, NJ

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Summit, NJ offer the following education background
Bachelor's Degree
30.8%
High School or GED
27.4%
Associate's Degree
16.1%
Vocational Degree or Certification
12.9%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Summit, NJ
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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