Customer Service Representative Jobs in Summit, NJ
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
LP Customer Service Associate II Bridgewater NJ
- Bridgewater, NJ (15 miles from Summit, NJ)
- 1 hour ago
- Bridgewater, NJ (15 miles from Summit, NJ)
- 1 hour ago
Style is never in short supply at our more than 1,000 TJ Maxx stores. They all have different products, but the same commitment to the thrill of the find. From designers straight off the runway to...
Client Service Associate - Life and related insurance (In office - NYC)
- New York, NY (19 miles from Summit, NJ)
- 1 hour ago
- New York, NY (19 miles from Summit, NJ)
- 1 hour ago
Who We Are Lenox Advisors brings together sophisticated solutions in wealth management and insurance services to high-net-worth individuals and their families. As a wholly owned subsidiary of NFP...
Customer Service Support Representative - Chemistry
- Raritan, NJ (17 miles from Summit, NJ)
- 1 hour ago
- Raritan, NJ (17 miles from Summit, NJ)
- 1 hour ago
This is an onsite position located in Raritan, NJ Labcorp is seeking a Customer Service Support Representative to join our team at Raritan, NJ. This position will work with physician offices,...
Customer Service Representative - Men's Store NYC
- New York, NY (19 miles from Summit, NJ)
- 1 hour ago
- New York, NY (19 miles from Summit, NJ)
- 1 hour ago
This job is a great fit for someone who is customer obsessed and loves to solve problems. A day in the life Assist customers with a variety of transactions through a seamless and friendly...
Pharmacy Customer Service Associate
- Chester, NJ (17 miles from Summit, NJ)
- 1 hour ago
- Chester, NJ (17 miles from Summit, NJ)
- 1 hour ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- New York, NY (19 miles from Summit, NJ)
- 3 hours ago
- New York, NY (19 miles from Summit, NJ)
- 3 hours ago
We are seeking dedicated and empathetic customer service representative to join our team on a fulltime basis....
Customer Service - Start Asap - Weekly Pay
- Jersey City, NJ (14 miles from Summit, NJ)
- 4 hours ago
- Jersey City, NJ (14 miles from Summit, NJ)
- 4 hours ago
Our company is currently signing new contract accounts and we are rapidly expanding. We are looking for motivated individuals with little to no experience to be developed into our customer service...
- Newark, NJ (10 miles from Summit, NJ)
- 4 hours ago
- Newark, NJ (10 miles from Summit, NJ)
- 4 hours ago
Our company is currently signing new contract accounts and we are rapidly expanding. We are looking for motivated individuals with little to no experience to be developed into our customer service...
Customer Service Agent Needed ASAP
- Newark, NJ (10 miles from Summit, NJ)
- 4 hours ago
- Newark, NJ (10 miles from Summit, NJ)
- 4 hours ago
ob Title: Sales Representative (Bilingual Preferred) Job Description: We are seeking dynamic, motivated individuals with exceptional communication skills and a strong willingness to learn. The...
Customer Service Relationship Specialist
- New York, NY (19 miles from Summit, NJ)
- 9 hours ago
- New York, NY (19 miles from Summit, NJ)
- 9 hours ago
CRS/Billing Spec I - OK10LN We're determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity...
Remote Customer Service - Bilingual Korean
- New York, NY (19 miles from Summit, NJ)
- 12 hours ago
- New York, NY (19 miles from Summit, NJ)
- 12 hours ago
center experience Fluent in Korean/English Microsoft office proficient Experience working with a CRM system Excellent communication skills Responsibilities: Assist customers with orders, claims and...
Remote WorkCustomer Service Rep(04968) - 430 US Highway 206
- Raritan, NJ (17 miles from Summit, NJ)
- 12 hours ago
- Raritan, NJ (17 miles from Summit, NJ)
- 12 hours ago
Job Description Pizza Maker & Customer Service Representatives Looking for FLEXIBLE Hours? Choose from PART or FULL Time? SHORT or LONG term? Make CASH daily?...
Customer Service Rep(04953) - 3201 State Route 27
- Franklin Park, NJ (21 miles from Summit, NJ)
- 12 hours ago
- Franklin Park, NJ (21 miles from Summit, NJ)
- 12 hours ago
Job Description Pizza Maker & Customer Service Representatives Looking for FLEXIBLE Hours? Choose from PART or FULL Time? SHORT or LONG term?...
Customer Service Representative - Sales (Work From Home)
- New York, NY (19 miles from Summit, NJ)
- 12 hours ago
- New York, NY (19 miles from Summit, NJ)
- 12 hours ago
Job Description: In order to qualify for this WFH position, you must reside in one of the following states: CT, DC, DE, MA, MD, ME, MI, NH, NJ, NY, OH, PA, RI, VA, VT, WV. This is your opportunity...
Remote Work- Bogota, NJ (20 miles from Summit, NJ)
- 13 hours ago
- Bogota, NJ (20 miles from Summit, NJ)
- 13 hours ago
Job Title Customer Advocate - Travel External Job Title: Customer Support Associate Position type: Location: BOG (Hybrid) Job family: Customer Support About Your Business Area/Department: As a...
Demographic Data for Summit, NJ
Moving to Summit, NJ? Find some basic demographic data about Summit, NJ below.
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Salary for Customer Service Representative Jobs in Summit, NJ
Highest Education Level
Customer Service Representatives in Summit, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Reception
- Inbound/Outbound Calling
- Reimbursement
- Energetic
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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