Customer Service Representative Jobs in Neptune, NJ
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Store Customer Service Specialist
- Sea Girt, NJ (6 miles from Neptune, NJ)
- 23 days ago
- Sea Girt, NJ (6 miles from Neptune, NJ)
- 23 days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Pharmacy Customer Service Associate
- Belmar, NJ (3 miles from Neptune, NJ)
- 16 hours ago
- Belmar, NJ (3 miles from Neptune, NJ)
- 16 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Holmdel, NJ (12 miles from Neptune, NJ)
- 19 hours ago
- Holmdel, NJ (12 miles from Neptune, NJ)
- 19 hours ago
CentralReach is the #1 provider of SaaS software solutions for autism and IDD care. Trusted by more than 150,000 users, we enable therapy providers, educators, and employers to scale the way they...
Customer Service Associate - Temporary
- Long Branch, NJ (6 miles from Neptune, NJ)
- 1 day ago
- Long Branch, NJ (6 miles from Neptune, NJ)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Manager, Sales and Customer Service
- Freehold, NJ (11 miles from Neptune, NJ)
- 1 day ago
- Freehold, NJ (11 miles from Neptune, NJ)
- 1 day ago
Be part of an amazing story. Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and...
- Toms River, NJ (16 miles from Neptune, NJ)
- 1 day ago
- Toms River, NJ (16 miles from Neptune, NJ)
- 1 day ago
Description AdaptHealth Opportunity - Apply Today! At AdaptHealth we offer full-service home medical equipment products and services to empower patients to live their best lives - out of the...
- New Egypt, NJ (24 miles from Neptune, NJ)
- 2 days ago
- New Egypt, NJ (24 miles from Neptune, NJ)
- 2 days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary : The Customer Service Associate works in support of the store management team to...
Customer Service Representative- Jersey Shore
- Wall Township, NJ (3 miles from Neptune, NJ)
- 4 days ago
- Wall Township, NJ (3 miles from Neptune, NJ)
- 4 days ago
Job Order Number: DE9395452 Job Title: Customer Service Representative- Jersey Shore Company: Spectrum Plastics Master Location: Wall, NJ Salary: Education: Less Than High School Experience: None Hours...
- Dayton, NJ (24 miles from Neptune, NJ)
- 4 days ago
- Dayton, NJ (24 miles from Neptune, NJ)
- 4 days ago
The Opportunity: The Customer Solution Strategist will be responsible for receiving phone and email inquiries from existing and potential customers. Accurately maintain customer accounts,...
Retail Customer Service Specialist
- West Long Branch, NJ (5 miles from Neptune, NJ)
- 5 days ago
- West Long Branch, NJ (5 miles from Neptune, NJ)
- 5 days ago
At DICKS Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all...
Customer Service Rep(04569) - 1501 Highway 37 East
- Toms River, NJ (16 miles from Neptune, NJ)
- 5 days ago
- Toms River, NJ (16 miles from Neptune, NJ)
- 5 days ago
Company Description Job Description Domino's Customer Service Reps perform customer service duties and pizza making duties. They are responsible for providing quality customer service as well as...
Customer Service Rep(04567) - 3000 Yorketown
- Brick, NJ (11 miles from Neptune, NJ)
- 5 days ago
- Brick, NJ (11 miles from Neptune, NJ)
- 5 days ago
Company Description Job Description The main function of a CSR is to answer phones, take orders and assist customers in the store. They have other responsibilities within the store to assist with...
- Bayville, NJ (22 miles from Neptune, NJ)
- 6 days ago
- Bayville, NJ (22 miles from Neptune, NJ)
- 6 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Seasonal Retail Sales Associate
- Toms River, NJ (16 miles from Neptune, NJ)
- 6 days ago
- Toms River, NJ (16 miles from Neptune, NJ)
- 6 days ago
What You Will Do All Lowes associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products our customers need. As a Seasonal Associate,...
Demographic Data for Neptune, NJ
Moving to Neptune, NJ? Find some basic demographic data about Neptune, NJ below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Neptune, NJ
Highest Education Level
Customer Service Representatives in Neptune, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Problem Resolution
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »