Customer Service Representative Jobs in Jersey City, NJ
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative/Receptionist
- New York, NY (4 miles from Jersey City, NJ)
- 6 hours ago
- New York, NY (4 miles from Jersey City, NJ)
- 6 hours ago
Customer Service Representative/Receptionist (Brooklyn, NY) compensation: $19 - $23 an hour We are seeking a dedicated and customer-focused individual to join our team as a Customer Service Representative...
Summer 2025 Member Service Representative-Fairfield, NJ
- Fairfield, NJ (15 miles from Jersey City, NJ)
- 6 hours ago
- Fairfield, NJ (15 miles from Jersey City, NJ)
- 6 hours ago
About Us We're in the business of people helping people and you can help us change lives just by working here. Whether it's helping a member make a transaction, buy their first home, or improve...
- Newark, NJ (4 miles from Jersey City, NJ)
- 10 hours ago
- Newark, NJ (4 miles from Jersey City, NJ)
- 10 hours ago
How would you like to take the knowledge you already have, and use it in a new and exciting career in the aviation industry? Hallmark Aviation has earned a reputation for providing best-in-class...
- Newark, NJ (4 miles from Jersey City, NJ)
- 10 hours ago
- Newark, NJ (4 miles from Jersey City, NJ)
- 10 hours ago
"ONE STEP CLOSER TO YOUR NEW CAREER STARTS HERE" How would you like to take the knowledge you already have, and use it in a new and exciting career in the aviation industry? WE ARE LOOKING FOR...
Retail Customer Service Associate
- New York, NY (4 miles from Jersey City, NJ)
- 10 hours ago
- New York, NY (4 miles from Jersey City, NJ)
- 10 hours ago
POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and...
Customer Support Specialist - Hybrid - Full-time
- Iselin, NJ (16 miles from Jersey City, NJ)
- 10 hours ago
- Iselin, NJ (16 miles from Jersey City, NJ)
- 10 hours ago
PREFERRED QUALIFICATIONS: Prior banking experience Prior call center experience WORKING CONDITIONS: Work is performed in a normal office environment. Noise levels are usually moderate....
Customer Experience Coordinator - Williamsburg, NYC
- New York, NY (4 miles from Jersey City, NJ)
- 10 hours ago
- New York, NY (4 miles from Jersey City, NJ)
- 10 hours ago
WHO WE ARE VEG is a rapidly growing emergency company with hospital locations across the United States. Our mission is helping people and their pets when they need it most. We are revolutionizing...
Customer Service Representative
- New Hyde Park, NY (20 miles from Jersey City, NJ)
- 10 hours ago
- New Hyde Park, NY (20 miles from Jersey City, NJ)
- 10 hours ago
Job Summary: As a Customer Service Representative at Trucordia, you will play a vital role in providing exceptional customer service to our clients....
Grocery Team Member (Stocker, Inventory, Floor Service, Customer Service) - Full Time
- Woodcliff Lake, NJ (20 miles from Jersey City, NJ)
- 10 hours ago
- Woodcliff Lake, NJ (20 miles from Jersey City, NJ)
- 10 hours ago
Provides support as a member of the Grocery team to include receiving and preparing product, maintaining the grocery floor and displays, and selling product in support of WFM standards. Performs...
- Belleville, NJ (6 miles from Jersey City, NJ)
- 19 hours ago
- Belleville, NJ (6 miles from Jersey City, NJ)
- 19 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Full Time Customer Service and Sales Associate
- New York, NY (4 miles from Jersey City, NJ)
- 21 hours ago
- New York, NY (4 miles from Jersey City, NJ)
- 21 hours ago
Join a Team That Delivers Exceptional Service and Drives Real Results Compensation: $800-$1200/ weekly + performance bonuses At Skyline Strategies and Sales, we believe that outstanding customer...
- Wayne, NJ (17 miles from Jersey City, NJ)
- 1 day ago
- Wayne, NJ (17 miles from Jersey City, NJ)
- 1 day ago
CLIENT SERVICES ASSOCIATE JOB FUNCTION: Administrative Support JOB TYPE: Direct Hire LOCATION: Wayne, NJ COMPENSATION: $80k REMOTE / ONSITE: Onsite POSTED: Apr 16, 2025 Our client is an investment...
Retail Sales Associate / Customer Service
- New York, NY (4 miles from Jersey City, NJ)
- 1 day ago
- New York, NY (4 miles from Jersey City, NJ)
- 1 day ago
Overview Are you a Wellness Enthusiast with a passion for engaging and selling to like minded people? If you are, then Elements Massage is the place for you! Elements Massage of Clifton Park is...
Intermediate Customer Care Representative, PSA (Work onsite in Jersey City, NJ)
- Jersey City, NJ
- 1 day ago
- Jersey City, NJ
- 1 day ago
Collectors is the leading creator of innovative technology that provides value-added services for collectors worldwide. We grade, authenticate, vault and sell millions of record-setting...
Customer Service Representative (Lumber / Rail Terminal ) - North Bergen, NJ
- North Bergen, NJ (5 miles from Jersey City, NJ)
- 1 day ago
- North Bergen, NJ (5 miles from Jersey City, NJ)
- 1 day ago
Start a Watco Career and Discover the Difference Keep the world's supply chain moving. That's what the Watco team does every day at our short line railroads, switching sites, terminals, ports, and...
Demographic Data for Jersey City, NJ
Moving to Jersey City, NJ? Find some basic demographic data about Jersey City, NJ below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Jersey City, NJ
Highest Education Level
Customer Service Representatives in Jersey City, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Order Processing
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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