Customer Service Representative Jobs in Hopewell, NJ

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 171 Jobs

Part Time Customer Service Representative $17 hourly

  • West Windsor, NJ (12 miles from Hopewell, NJ)
  • 6 hours ago
  • West Windsor, NJ (12 miles from Hopewell, NJ)
  • 6 hours ago

Part Time Customer Service Representative Hourly pay rate: $17.00 Schedule needed: 20 - 25 hours per week to include weekends What you'll do: As a Customer Service Representative, you will play an important...

Customer Service Representative $17 hourly

  • North Plainfield, NJ (23 miles from Hopewell, NJ)
  • 6 hours ago
  • North Plainfield, NJ (23 miles from Hopewell, NJ)
  • 6 hours ago

Customer Service Representative Hourly pay rate: $17.00 Schedule needed: 40 hours per week to include weekends What you'll do: As a Customer Service Representative, you will play an important role in...

New Store Customer Service Associate Team Leader (Assistant Department Manager) - Doylestown - Opening Early Spring 2025

  • Bensalem, PA (22 miles from Hopewell, NJ)
  • 7 hours ago
  • Bensalem, PA (22 miles from Hopewell, NJ)
  • 7 hours ago

New Store Opening - Doylestown, PA - Early Spring 2025Address: 1745 South Easton Road Suite E1, Doylestown PA 18901Whole Foods Market Doylestown is set to be the first store located in Doylestown,...

Customer Service Representative

  • Churchville, PA (19 miles from Hopewell, NJ)
  • 8 hours ago
  • Churchville, PA (19 miles from Hopewell, NJ)
  • 8 hours ago

Customer Service Representative Pay from $22 to $27 per hour with significant growth and earning potential!...

Customer Experience Representative

  • Branchburg, NJ (8 miles from Hopewell, NJ)
  • 10 hours ago
  • Branchburg, NJ (8 miles from Hopewell, NJ)
  • 10 hours ago

Title: Customer Experience Representative Location: Branchburg, NJ Schedule: M-F Full Time Type: Contract to Hire Responsibilities: To manage customers that are not associated with a sales manager...

Sales & Customer Service Associate

  • Skillman, NJ (4 miles from Hopewell, NJ)
  • 10 hours ago
  • Skillman, NJ (4 miles from Hopewell, NJ)
  • 10 hours ago

Overview Where Better Careers Begin! Massage Envy of Montgomery, 1325 Hwy 206, Skillman, NJ 08558 Do you have a passion for helping others? At the Massage Envy Montgomery franchise, we support and...

Customer Service Representative

  • North Brunswick, NJ (16 miles from Hopewell, NJ)
  • 19 hours ago
  • North Brunswick, NJ (16 miles from Hopewell, NJ)
  • 19 hours ago

The Tesla Body Repair Program is seeking a Collision Customer Service Representative to work on one of the most progressive vehicle brands in the world....

Customer Service Associate - Dinner/Close Shift

  • Fairless Hills, PA (16 miles from Hopewell, NJ)
  • 19 hours ago
  • Fairless Hills, PA (16 miles from Hopewell, NJ)
  • 19 hours ago

Starting hiring pay at: $15 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great...

Remote Customer Support Rep No Calls, Just Emails & Chats

  • Trenton, NJ (13 miles from Hopewell, NJ)
  • 1 day ago
  • Trenton, NJ (13 miles from Hopewell, NJ)
  • 1 day ago

Now Hiring: Remote Customer Support Representative No Calls Required Pay: $40/hr + Full Benefits & Paid Training We are looking for a **Remote Customer Support Representative** to assist clients...

Remote Work

Assistant/Customer Service Showroom Bilingual

  • Bridgewater, NJ (15 miles from Hopewell, NJ)
  • 1 day ago
  • Bridgewater, NJ (15 miles from Hopewell, NJ)
  • 1 day ago

Deliver exceptional customer service, assisting visitors and clients in both Spanish and English. Greet and help customers through the showroom, answering inquiries about products and services....

Customer Service/Sales

  • Milltown, NJ (18 miles from Hopewell, NJ)
  • 1 day ago
  • Milltown, NJ (18 miles from Hopewell, NJ)
  • 1 day ago

Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...

Customer Success Specialist

  • Trenton, NJ (13 miles from Hopewell, NJ)
  • 1 day ago
  • Trenton, NJ (13 miles from Hopewell, NJ)
  • 1 day ago

Wilson Language Training Customer Success Specialist in Trenton , New Jersey Customer Success Specialist Department: Customer Experience Location: Here at Wilson Language Training, we are...

Customer Service Representative

  • Princeton, NJ (6 miles from Hopewell, NJ)
  • 1 day ago
  • Princeton, NJ (6 miles from Hopewell, NJ)
  • 1 day ago

Customer Service Representative I Location: Princeton, NJ (08540) Duration: 6 Months TEMP TO PERM! This position's starting pay is: $20.00/hr....

Distribution Customer Service Representative

  • Hillsborough, NJ (8 miles from Hopewell, NJ)
  • 1 day ago
  • Hillsborough, NJ (8 miles from Hopewell, NJ)
  • 1 day ago

Overview The Distribution Customer Service Representative carries out all customer service activities such as responding to inquiries, processing orders and receipts and handling complaints in a prompt...

Warehouse Customer Service Representative - 1st Shift

  • Piscataway, NJ (19 miles from Hopewell, NJ)
  • 2 days ago
  • Piscataway, NJ (19 miles from Hopewell, NJ)
  • 2 days ago

Your Role As a Warehouse Customer Service Representative, you will work in the warehouse intercepting, processing, and keying orders into our system....

Demographic Data for Hopewell, NJ

Moving to Hopewell, NJ? Find some basic demographic data about Hopewell, NJ below.


Local
National
4,649
145
Small

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Hopewell, NJ

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Hopewell, NJ offer the following education background
Bachelor's Degree
30.8%
High School or GED
27.4%
Associate's Degree
16.1%
Vocational Degree or Certification
12.9%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Hopewell, NJ
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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