Customer Service Representative Jobs in Hackensack, NJ
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Wayne, NJ (11 miles from Hackensack, NJ)
- 6 hours ago
- Wayne, NJ (11 miles from Hackensack, NJ)
- 6 hours ago
CLIENT SERVICES ASSOCIATE JOB FUNCTION: Administrative Support JOB TYPE: Direct Hire LOCATION: Wayne, NJ COMPENSATION: $80k REMOTE / ONSITE: Onsite POSTED: Apr 16, 2025 Our client is an investment...
Retail Sales Associate / Customer Service
- New York, NY (9 miles from Hackensack, NJ)
- 7 hours ago
- New York, NY (9 miles from Hackensack, NJ)
- 7 hours ago
Overview Are you a Wellness Enthusiast with a passion for engaging and selling to like minded people? If you are, then Elements Massage is the place for you! Elements Massage of Clifton Park is...
Intermediate Customer Care Representative, PSA (Work onsite in Jersey City, NJ)
- Jersey City, NJ (11 miles from Hackensack, NJ)
- 7 hours ago
- Jersey City, NJ (11 miles from Hackensack, NJ)
- 7 hours ago
Intermediate Customer Care Representative, PSA (Work onsite in Jersey City, NJ) Collectors - 3.3 Jersey City, NJ Job Details Full-time $22.50 an hour 21 hours ago Benefits Commuter assistance Paid...
Customer Service Representative (Lumber / Rail Terminal ) - North Bergen, NJ
- North Bergen, NJ (6 miles from Hackensack, NJ)
- 7 hours ago
- North Bergen, NJ (6 miles from Hackensack, NJ)
- 7 hours ago
Start a Watco Career and Discover the Difference Keep the world's supply chain moving. That's what the Watco team does every day at our short line railroads, switching sites, terminals, ports, and...
- New York, NY (9 miles from Hackensack, NJ)
- 8 hours ago
- New York, NY (9 miles from Hackensack, NJ)
- 8 hours ago
Seeking Veterinary Receptionist Part Time VCA Staten Island Animal Hospital is seeking an experienced **PART-TIME** Client Service Representative to join our team at Staten Island Animal Hospital,...
Senior Client Service Associate
- New York, NY (9 miles from Hackensack, NJ)
- 10 hours ago
- New York, NY (9 miles from Hackensack, NJ)
- 10 hours ago
Who We Are: Lenox Advisors brings together sophisticated solutions in wealth management and insurance services to high-net-worth individuals and their families. As a wholly owned subsidiary of...
Client Service Representative, National Accounts
- Hawthorne, NY (19 miles from Hackensack, NJ)
- 11 hours ago
- Hawthorne, NY (19 miles from Hackensack, NJ)
- 11 hours ago
Job Responsibilities and Requirements The Client Service Representative, National Accounts works closely with the National Client Managers, Account Consultants and their leadership, as a liaison...
Associate Client Advocate, Financial Institutions and Professional Services
- New York, NY (9 miles from Hackensack, NJ)
- 11 hours ago
- New York, NY (9 miles from Hackensack, NJ)
- 11 hours ago
The Associate Client Advocate (ACA) client-facing functions utilizing the colleague's advanced skills in Commercial Property and Casualty Insurance and is responsible for a blend of internal...
Wealth Senior Client Service Associate
- New York, NY (9 miles from Hackensack, NJ)
- 23 hours ago
- New York, NY (9 miles from Hackensack, NJ)
- 23 hours ago
Supports servicing and related sales enablement activities to drive new client relationships and retain and deepen existing High Net Worth (HNW) and Ultra-High Net Worth (UHNW) client...
Customer Service Representative
- Jersey City, NJ (11 miles from Hackensack, NJ)
- 23 hours ago
- Jersey City, NJ (11 miles from Hackensack, NJ)
- 23 hours ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Associate - Temporary
- Lodi, NJ (1 mile from Hackensack, NJ)
- 23 hours ago
- Lodi, NJ (1 mile from Hackensack, NJ)
- 23 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Part-time Administrative Assistant/Customer Service
- Mount Vernon, NY (11 miles from Hackensack, NJ)
- 1 day ago
- Mount Vernon, NY (11 miles from Hackensack, NJ)
- 1 day ago
Part-time Administrative Assistant / Customer Service Unitex is currently seeking a PART-TIME Administrative Assistant production facility in Mount Vernon., NY. Schedule: Monday - Friday from...
Office Clerk/Customer service/English-Russian speaking
- Brooklyn, NY (13 miles from Hackensack, NJ)
- 1 day ago
- Brooklyn, NY (13 miles from Hackensack, NJ)
- 1 day ago
Medical Supply Office is looking for a responsible English-Russian speaking Office Clerk to join our team. This is a full-time position with regular office hours. Responsibilities: - Answer phone...
Remote customer support agent Work from anywhere
- Brooklyn, NY (13 miles from Hackensack, NJ)
- 1 day ago
- Brooklyn, NY (13 miles from Hackensack, NJ)
- 1 day ago
About the Role: Were looking for remote customer support agents to join our team. The job is fully remote, and you can work from anywhere with a phone or laptop and an internet connection. No...
Remote WorkCustomer Experience Representative - JFK Airport
- Jamaica, NY (18 miles from Hackensack, NJ)
- 1 day ago
- Jamaica, NY (18 miles from Hackensack, NJ)
- 1 day ago
The Customer Service Representative provides superior, friendly, and efficient transactions and offering company approved services and products to provide a positive experience for all customers....
Demographic Data for Hackensack, NJ
Moving to Hackensack, NJ? Find some basic demographic data about Hackensack, NJ below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Hackensack, NJ
Highest Education Level
Customer Service Representatives in Hackensack, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Written Communication
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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