Customer Service Representative Jobs in Green Brook, NJ

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 212 Jobs

Part Time Customer Service Representative $17 hourly

  • West Windsor, NJ (23 miles from Green Brook, NJ)
  • 5 hours ago
  • West Windsor, NJ (23 miles from Green Brook, NJ)
  • 5 hours ago

Part Time Customer Service Representative Hourly pay rate: $17.00 Schedule needed: 20 - 25 hours per week to include weekends What you'll do: As a Customer Service Representative, you will play an important...

Customer Service Representative $17 hourly

  • North Plainfield, NJ (3 miles from Green Brook, NJ)
  • 5 hours ago
  • North Plainfield, NJ (3 miles from Green Brook, NJ)
  • 5 hours ago

Customer Service Representative Hourly pay rate: $17.00 Schedule needed: 40 hours per week to include weekends What you'll do: As a Customer Service Representative, you will play an important role in...

Customer Service Associate

  • Irvington, NJ (15 miles from Green Brook, NJ)
  • 6 hours ago
  • Irvington, NJ (15 miles from Green Brook, NJ)
  • 6 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Experience Representative

  • Branchburg, NJ (14 miles from Green Brook, NJ)
  • 9 hours ago
  • Branchburg, NJ (14 miles from Green Brook, NJ)
  • 9 hours ago

Title: Customer Experience Representative Location: Branchburg, NJ Schedule: M-F Full Time Type: Contract to Hire Responsibilities: To manage customers that are not associated with a sales manager...

Customer Service Representative Needed

  • Jersey City, NJ (23 miles from Green Brook, NJ)
  • 9 hours ago
  • Jersey City, NJ (23 miles from Green Brook, NJ)
  • 9 hours ago

We are seeking individuals for community outreach workers to assist clients with government programming, business to business and D2d billing services. ''Entry level positions'' -Distribution of...

Customer Service Representative

  • Fairfield, NJ (21 miles from Green Brook, NJ)
  • 9 hours ago
  • Fairfield, NJ (21 miles from Green Brook, NJ)
  • 9 hours ago

MUST have past customer service experience Past call center experience a plus. Must enjoy a fast-paced work environment. Bi-lingual is a huge plus! Remote is Not an option. Fairfield, NJ...

Front end customer service position - restaurant Part to Full time

  • Montclair, NJ (20 miles from Green Brook, NJ)
  • 9 hours ago
  • Montclair, NJ (20 miles from Green Brook, NJ)
  • 9 hours ago

FRONT-END CUSTOMER SERVICE / PART TIME TO FULL TIME Fish Delish offers a casual and hip dining experience with high quality seafood that is prepared in a simple, healthy, fast and creative way. We...

Sales & Customer Service Associate

  • Skillman, NJ (17 miles from Green Brook, NJ)
  • 9 hours ago
  • Skillman, NJ (17 miles from Green Brook, NJ)
  • 9 hours ago

Overview Where Better Careers Begin! Massage Envy of Montgomery, 1325 Hwy 206, Skillman, NJ 08558 Do you have a passion for helping others? At the Massage Envy Montgomery franchise, we support and...

Customer Service Representative

  • North Brunswick, NJ (11 miles from Green Brook, NJ)
  • 18 hours ago
  • North Brunswick, NJ (11 miles from Green Brook, NJ)
  • 18 hours ago

The Tesla Body Repair Program is seeking a Collision Customer Service Representative to work on one of the most progressive vehicle brands in the world....

Customer Service Associate, Electronics

  • Newark, NJ (18 miles from Green Brook, NJ)
  • 18 hours ago
  • Newark, NJ (18 miles from Green Brook, NJ)
  • 18 hours ago

The Customer Service Associate will provide excellent service to customers in a timely, courteous, and friendly fashion. Benefits Medical, Dental & Vision Insurance Free Life Insurance Short- &...

Client Services Associate

  • Holmdel, NJ (22 miles from Green Brook, NJ)
  • 19 hours ago
  • Holmdel, NJ (22 miles from Green Brook, NJ)
  • 19 hours ago

CentralReach is the #1 provider of SaaS software solutions for autism and IDD care. Trusted by more than 150,000 users, we enable therapy providers, educators, and employers to scale the way they...

Premium Audit Customer Service Representative - Remote

  • Morristown, NJ (12 miles from Green Brook, NJ)
  • 23 hours ago
  • Morristown, NJ (12 miles from Green Brook, NJ)
  • 23 hours ago

Job Description The Premium Audit Customer Service Representative is responsible for managing and coordinating all communication activities related to S&S premium audits....

Remote Work

Delivery Station Customer Service Associate, CS Delivery Station Liaison

  • Staten Island, NY (20 miles from Green Brook, NJ)
  • 23 hours ago
  • Staten Island, NY (20 miles from Green Brook, NJ)
  • 23 hours ago

At Amazon, our mission is to be Earths most customer-centric company. To achieve this goal, we strive to exceed expectations by innovating and providing best-in-class customer support as we expand...

Delivery Station Customer Service Associate

  • Newark, NJ (18 miles from Green Brook, NJ)
  • 23 hours ago
  • Newark, NJ (18 miles from Green Brook, NJ)
  • 23 hours ago

At Amazon, our mission is to be Earths most customer-centric company. To achieve this goal, we strive to exceed expectations by innovating and providing best-in-class customer support as we expand...

Pharmacy Customer Service Associate

  • Florham Park, NJ (12 miles from Green Brook, NJ)
  • 1 day ago
  • Florham Park, NJ (12 miles from Green Brook, NJ)
  • 1 day ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Demographic Data for Green Brook, NJ

Moving to Green Brook, NJ? Find some basic demographic data about Green Brook, NJ below.


Local
National
9,288,994
232,891

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....

Title Synonyms

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Salary for Customer Service Representative Jobs in Green Brook, NJ

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Green Brook, NJ offer the following education background
Bachelor's Degree
30.8%
High School or GED
27.5%
Associate's Degree
16.1%
Vocational Degree or Certification
12.9%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Green Brook, NJ
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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