Customer Service Representative Jobs in Fairfield, NJ
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Part Time Customer Service Representative $17 hourly
- Paramus, NJ (12 miles from Fairfield, NJ)
- 4 hours ago
- Paramus, NJ (12 miles from Fairfield, NJ)
- 4 hours ago
Customer Service Representative Hourly pay rate: $17.00 Schedule needed: 20 - 25 hours per week including weekends What you'll do: As a Customer Service Representative, you will play an important role...
Customer Service Representative $17 hourly
- North Plainfield, NJ (19 miles from Fairfield, NJ)
- 4 hours ago
- North Plainfield, NJ (19 miles from Fairfield, NJ)
- 4 hours ago
Customer Service Representative Hourly pay rate: $17.00 Schedule needed: 40 hours per week to include weekends What you'll do: As a Customer Service Representative, you will play an important role in...
- Union City, NJ (15 miles from Fairfield, NJ)
- 4 hours ago
- Union City, NJ (15 miles from Fairfield, NJ)
- 4 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Pharmacy Customer Service Associate
- Englewood, NJ (16 miles from Fairfield, NJ)
- 4 hours ago
- Englewood, NJ (16 miles from Fairfield, NJ)
- 4 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Office Person/Customer Service
- New York, NY (18 miles from Fairfield, NJ)
- 7 hours ago
- New York, NY (18 miles from Fairfield, NJ)
- 7 hours ago
Office Manager/Customer Service Location: East Village, New York City Local silk screen printing company in the East Village seeking an organized, detail-oriented Office Manager to oversee office...
Hiring Customer Service Representatives Full-time & Part-time W
- Brooklyn, NY (20 miles from Fairfield, NJ)
- 7 hours ago
- Brooklyn, NY (20 miles from Fairfield, NJ)
- 7 hours ago
, and customer-focused Customer Service Representatives to join our team!...
Customer Service Representative Needed
- Jersey City, NJ (15 miles from Fairfield, NJ)
- 7 hours ago
- Jersey City, NJ (15 miles from Fairfield, NJ)
- 7 hours ago
We are seeking individuals for community outreach workers to assist clients with government programming, business to business and D2d billing services. ''Entry level positions'' -Distribution of...
MUST have past customer service experience Past call center experience a plus. Must enjoy a fast-paced work environment. Bi-lingual is a huge plus! Remote is Not an option. Fairfield, NJ...
Front end customer service position - restaurant Part to Full time
- Montclair, NJ (6 miles from Fairfield, NJ)
- 7 hours ago
- Montclair, NJ (6 miles from Fairfield, NJ)
- 7 hours ago
FRONT-END CUSTOMER SERVICE / PART TIME TO FULL TIME Fish Delish offers a casual and hip dining experience with high quality seafood that is prepared in a simple, healthy, fast and creative way. We...
Sales & Customer Service Associate
- Hoboken, NJ (16 miles from Fairfield, NJ)
- 8 hours ago
- Hoboken, NJ (16 miles from Fairfield, NJ)
- 8 hours ago
Overview Where Better Careers Begin! Massage Envy Hoboken, 1170 Maxwell Lane, Hoboken NJ, 07030 Do you have a passion for helping others? At the Massage Envy Hoboken franchise, we support and...
Client Service Representative (Hybrid)
- New York, NY (18 miles from Fairfield, NJ)
- 13 hours ago
- New York, NY (18 miles from Fairfield, NJ)
- 13 hours ago
At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you're passionate about developing your career, while helping others along the way, come...
Customer Service Representative
- New York, NY (18 miles from Fairfield, NJ)
- 13 hours ago
- New York, NY (18 miles from Fairfield, NJ)
- 13 hours ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Airline Customer Service Representative in JFK Airport
- New York, NY (18 miles from Fairfield, NJ)
- 13 hours ago
- New York, NY (18 miles from Fairfield, NJ)
- 13 hours ago
Airline Customer Service Representative in JFK Airport (Mandarin Speaker PM Shifts) - $19.75/hr + $4.54/hr Tracking Code JFK CSA ML - MARCH 2025 Job Description "ONE STEP CLOSER TO YOUR NEW CAREER STARTS...
Customer Service Tools Experience Manager
- New York, NY (18 miles from Fairfield, NJ)
- 16 hours ago
- New York, NY (18 miles from Fairfield, NJ)
- 16 hours ago
Job Description AMC Networks is home to many of the greatest stories and characters in TV and film and the premier destination for passionate and engaged fan communities around the world. We...
Remote WorkClient Service Associate (Southbury, CT)
- New York, NY (18 miles from Fairfield, NJ)
- 16 hours ago
- New York, NY (18 miles from Fairfield, NJ)
- 16 hours ago
Who We Are: Oppenheimer & Co. Inc. (Oppenheimer) is a leading middle-market investment bank and full service broker-dealer. With roots tracing back to 1881, the Company is engaged in a broad range...
Demographic Data for Fairfield, NJ
Moving to Fairfield, NJ? Find some basic demographic data about Fairfield, NJ below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Fairfield, NJ
Highest Education Level
Customer Service Representatives in Fairfield, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Problem Resolution
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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