Customer Service Representative Jobs in Cedar Knolls, NJ

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 442 Jobs

Customer Service

New York, NY (24 miles from Cedar Knolls, NJ)
2 hours ago

New York, NY (24 miles from Cedar Knolls, NJ)
2 hours ago

We are seeking dedicated and empathetic customer service representative to join our team on a fulltime basis....

Customer Service Representative Job

Hackettstown, NJ (19 miles from Cedar Knolls, NJ)
2 hours ago

Hackettstown, NJ (19 miles from Cedar Knolls, NJ)
2 hours ago

Apply Now Why You'll Love This Job Are You Ready to Grow? FYZICAL Hackettstown is independently owned and operated and dedicated to providing our patients with high-quality and compassionate...

Customer Service - Start Asap - Weekly Pay

Jersey City, NJ (20 miles from Cedar Knolls, NJ)
2 hours ago

Jersey City, NJ (20 miles from Cedar Knolls, NJ)
2 hours ago

Our company is currently signing new contract accounts and we are rapidly expanding. We are looking for motivated individuals with little to no experience to be developed into our customer service...

Customer Service Associate

Newark, NJ (16 miles from Cedar Knolls, NJ)
2 hours ago

Newark, NJ (16 miles from Cedar Knolls, NJ)
2 hours ago

Our company is currently signing new contract accounts and we are rapidly expanding. We are looking for motivated individuals with little to no experience to be developed into our customer service...

Customer Service Agent Needed ASAP

Newark, NJ (16 miles from Cedar Knolls, NJ)
2 hours ago

Newark, NJ (16 miles from Cedar Knolls, NJ)
2 hours ago

ob Title: Sales Representative (Bilingual Preferred) Job Description: We are seeking dynamic, motivated individuals with exceptional communication skills and a strong willingness to learn. The...

Customer Service Relationship Specialist

New York, NY (24 miles from Cedar Knolls, NJ)
7 hours ago

New York, NY (24 miles from Cedar Knolls, NJ)
7 hours ago

CRS/Billing Spec I - OK10LN We're determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity...

Pharmacy Customer Service Associate

Ledgewood, NJ (11 miles from Cedar Knolls, NJ)
9 hours ago

Ledgewood, NJ (11 miles from Cedar Knolls, NJ)
9 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Remote Customer Service - Bilingual Korean

New York, NY (24 miles from Cedar Knolls, NJ)
10 hours ago

New York, NY (24 miles from Cedar Knolls, NJ)
10 hours ago

center experience Fluent in Korean/English Microsoft office proficient Experience working with a CRM system Excellent communication skills Responsibilities: Assist customers with orders, claims and...

Remote Work

Customer Service Rep(04968) - 430 US Highway 206

Raritan, NJ (19 miles from Cedar Knolls, NJ)
10 hours ago

Raritan, NJ (19 miles from Cedar Knolls, NJ)
10 hours ago

Job Description Pizza Maker & Customer Service Representatives Looking for FLEXIBLE Hours? Choose from PART or FULL Time? SHORT or LONG term? Make CASH daily?...

Customer Service Representative - Sales (Work From Home)

New York, NY (24 miles from Cedar Knolls, NJ)
10 hours ago

New York, NY (24 miles from Cedar Knolls, NJ)
10 hours ago

Job Description: In order to qualify for this WFH position, you must reside in one of the following states: CT, DC, DE, MA, MD, ME, MI, NH, NJ, NY, OH, PA, RI, VA, VT, WV. This is your opportunity...

Remote Work

Customer Service Process Sr. Specialist

Mahwah, NJ (22 miles from Cedar Knolls, NJ)
10 hours ago

Mahwah, NJ (22 miles from Cedar Knolls, NJ)
10 hours ago

POSITION: Customer Service Process Senior Specialist LOCATION: Mahwah, NJ RECRUITMENT SALARY RANGE: $92,000 - $115,000 At JLR, we are passionate about our people. They are at the heart of our...

Customer Advocate - Travel

Bogota, NJ (22 miles from Cedar Knolls, NJ)
11 hours ago

Bogota, NJ (22 miles from Cedar Knolls, NJ)
11 hours ago

Job Title Customer Advocate - Travel External Job Title: Customer Support Associate Position type: Location: BOG (Hybrid) Job family: Customer Support About Your Business Area/Department: As a...

Customer Service - Self Storage Manager

Perth Amboy, NJ (22 miles from Cedar Knolls, NJ)
16 hours ago

Perth Amboy, NJ (22 miles from Cedar Knolls, NJ)
16 hours ago

Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $16.75 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...

Customer Service Representative

New York, NY (24 miles from Cedar Knolls, NJ)
21 hours ago

New York, NY (24 miles from Cedar Knolls, NJ)
21 hours ago

Job Description We are currently seeking a Customer Service Representative who can become an integral member of the team....

Bilingual Customer Service Specialist (Spanish)

Oakland, NJ (18 miles from Cedar Knolls, NJ)
21 hours ago

Oakland, NJ (18 miles from Cedar Knolls, NJ)
21 hours ago

Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....

View all 442 jobs

Demographic Data for Cedar Knolls, NJ

Moving to Cedar Knolls, NJ? Find some basic demographic data about Cedar Knolls, NJ below.

Median Age

Average Household Income

Home Value vs Household Income in Cedar Knolls, NJ

Local

National

Total Population

4,120

Number of Businesses

264

City Size

Small

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.

Service representative collaboration in Dynamics 365 Customer Service

Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...

Enhance representative productivity with Customer Service workspace

With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....

Enhance service representative productivity and personalization in Customer Service Hub

Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

Users interested in this job title also searched for the following job titles

Salary for Customer Service Representative Jobs in Cedar Knolls, NJ

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Cedar Knolls, NJ offer the following education background

Bachelor's Degree

30.8%

High School or GED

27.4%

Associate's Degree

16.1%

Vocational Degree or Certification

12.9%

Master's Degree

7.9%

Some College

2.9%

Some High School

1.0%

Doctorate Degree

0.9%

Average Work Experience

Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Cedar Knolls, NJ

1-2 years

42.9%

Less than 1 year

38.0%

None

6.9%

2-4 years

6.8%

4-6 years

4.1%

6-8 years

1.1%

8-10 years

0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service Representative position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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