Customer Service Representative Jobs in Branchburg, NJ

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 174 Jobs

Customer Support Specialist - Hybrid - Full-time

  • Iselin, NJ (22 miles from Branchburg, NJ)
  • 10 hours ago
  • Iselin, NJ (22 miles from Branchburg, NJ)
  • 10 hours ago

PREFERRED QUALIFICATIONS: Prior banking experience Prior call center experience WORKING CONDITIONS: Work is performed in a normal office environment. Noise levels are usually moderate....

Customer Service Associate

  • Trenton, NJ (21 miles from Branchburg, NJ)
  • 19 hours ago
  • Trenton, NJ (21 miles from Branchburg, NJ)
  • 19 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Grocery Team Member (Stocker, Inventory, Floor Service, Customer Service) - Part Time

  • Metuchen, NJ (20 miles from Branchburg, NJ)
  • 1 day ago
  • Metuchen, NJ (20 miles from Branchburg, NJ)
  • 1 day ago

Provides support as a member of the Grocery team to include receiving and preparing product, maintaining the grocery floor and displays, and selling product in support of WFM standards. Performs...

Client Services Representative

  • Princeton, NJ (11 miles from Branchburg, NJ)
  • 2 days ago
  • Princeton, NJ (11 miles from Branchburg, NJ)
  • 2 days ago

As our team continues to grow, were looking for a friendly, empathetic, and organized Customer Service Representative to join us....

Customer Relationship Representative

  • Newtown, PA (21 miles from Branchburg, NJ)
  • 2 days ago
  • Newtown, PA (21 miles from Branchburg, NJ)
  • 2 days ago

Overview LSAC is a not-for-profit organization whose mission is to advance law and justice by encouraging diverse, talented individuals to study law and by supporting their enrollment and learning...

Customer Service Representative - Medical Scheduler (Remote)

  • Summit, NJ (23 miles from Branchburg, NJ)
  • 2 days ago
  • Summit, NJ (23 miles from Branchburg, NJ)
  • 2 days ago

Be the next: Customer Service Representative - Medical Scheduler (Remote) Premier NX is the expert in providing Customer Experience Solutions....

Remote Work

Client Service Representative

  • Middlesex, NJ (13 miles from Branchburg, NJ)
  • 2 days ago
  • Middlesex, NJ (13 miles from Branchburg, NJ)
  • 2 days ago

Position Overview: The CSR supports and adds value to an efficient organization dedicated to Gold Medal quality care and exceptional client service. You will perform a variety of client service...

Customer Service Rep

  • Edison, NJ (18 miles from Branchburg, NJ)
  • 2 days ago
  • Edison, NJ (18 miles from Branchburg, NJ)
  • 2 days ago

As a Customer Service Representative in Last Mile at RXO, you will ensure that we deliver on our promise of outstanding service....

Sales & Customer Service Associate

  • Hillsborough, NJ (3 miles from Branchburg, NJ)
  • 2 days ago
  • Hillsborough, NJ (3 miles from Branchburg, NJ)
  • 2 days ago

Overview Where Better Careers Begin!Massage Envy Hillsborough Do you have a passion for helping others? At the Massage Envy Hillsborough franchise, we support and inspire you to be your best while...

Customer Service Associate - Temporary

  • Ewing, NJ (19 miles from Branchburg, NJ)
  • 2 days ago
  • Ewing, NJ (19 miles from Branchburg, NJ)
  • 2 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Client Service Associate - Newtown, PA

  • Newtown, PA (21 miles from Branchburg, NJ)
  • 3 days ago
  • Newtown, PA (21 miles from Branchburg, NJ)
  • 3 days ago

Client Service Associate - Newtown, PA locations Newtown, Pennsylvania - United States time type Full time posted on Posted 3 Days Ago job requisition id R-0003972 Job Description Job Summary...

Customer Service Rep - New Brunswick, NJ

  • New Brunswick, NJ (15 miles from Branchburg, NJ)
  • 3 days ago
  • New Brunswick, NJ (15 miles from Branchburg, NJ)
  • 3 days ago

Job Overview: The Customer Service Representative, CSR- plays a critical role in providing exceptional patient support by scheduling follow-up appointments and ensuring a seamless patient experience...

B2b Customer Service Representative

  • Bridgewater, NJ (7 miles from Branchburg, NJ)
  • 3 days ago
  • Bridgewater, NJ (7 miles from Branchburg, NJ)
  • 3 days ago

SALARY/HOURLY RATE: $22/hr POSITION OVERVIEW: Our client is seeking a dedicated and professional B2B Customer Service Representative....

Customer Service Rep

  • Trenton, NJ (21 miles from Branchburg, NJ)
  • 3 days ago
  • Trenton, NJ (21 miles from Branchburg, NJ)
  • 3 days ago

Job ID Number** R5163 **Employment Type** Full time **Worksite Flexibility** Remote **Job Summary** We are looking for a motivated Customer Service Representative ready to take us to the next level!...

Pharmacy Technician - Customer Service

  • Somerset, NJ (11 miles from Branchburg, NJ)
  • 3 days ago
  • Somerset, NJ (11 miles from Branchburg, NJ)
  • 3 days ago

Overview PharmScript is one of the nation's leading pharmacies, partnering with long-term and post- acute care facilities to supply medications to thousands of residents and patients. When you...

Demographic Data for Branchburg, NJ

Moving to Branchburg, NJ? Find some basic demographic data about Branchburg, NJ below.


Local
National
9,288,994
232,891

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Branchburg, NJ

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Branchburg, NJ offer the following education background
Bachelor's Degree
30.9%
High School or GED
27.3%
Associate's Degree
16.1%
Vocational Degree or Certification
13.0%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Branchburg, NJ
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Representative Related Career Advice Articles

How to become a CSR
How to Become a Customer Service Representative

Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.

Read article »
live chat agent at desk
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?

Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.

Read article »