Customer Service Representative Jobs in Atlantic City, NJ

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 39 Jobs

Caesars Rewards Representative-Part Time (Harrah's Atlantic City)

  • Atlantic City, NJ
  • 4 hours ago
  • Atlantic City, NJ
  • 4 hours ago

ESSENTIAL FUNCTIONS: Consistently demonstrates superior customer service skills by displaying outlined service behaviors. Maintains an upbeat and positive attitude, creates positive energy with...

Caesars Rewards Representative-Part Time (Caesars Atlantic City)

  • Atlantic City, NJ
  • 4 hours ago
  • Atlantic City, NJ
  • 4 hours ago

I ESSENTIAL FUNCTIONS: Consistently demonstrates superior customer service skills by displaying outlined service behaviors. Maintains an upbeat and positive attitude, creates positive energy with...

Caesars Rewards Representative- Seasonal (Caesars Atlantic City

  • Atlantic City, NJ
  • 17 hours ago
  • Atlantic City, NJ
  • 17 hours ago

ESSENTIAL FUNCTIONS: Consistently demonstrates superior customer service skills by displaying outlined service behaviors. Maintains an upbeat and positive attitude, creates positive energy with...

Customer Service Associate

  • Egg Harbor Twp, NJ (9 miles from Atlantic City, NJ)
  • 2 days ago
  • Egg Harbor Twp, NJ (9 miles from Atlantic City, NJ)
  • 2 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Representative

  • Absecon, NJ (4 miles from Atlantic City, NJ)
  • 2 days ago
  • Absecon, NJ (4 miles from Atlantic City, NJ)
  • 2 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service/Sales

  • Egg Harbor Township, NJ (9 miles from Atlantic City, NJ)
  • 6 days ago
  • Egg Harbor Township, NJ (9 miles from Atlantic City, NJ)
  • 6 days ago

Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...

Automotive Customer Service Advisor

  • Egg Harbor Township, NJ (9 miles from Atlantic City, NJ)
  • 7 days ago
  • Egg Harbor Township, NJ (9 miles from Atlantic City, NJ)
  • 7 days ago

Position Summary Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the...

Customer Care Representative Regional - Borgata

  • Atlantic City, NJ
  • 7 days ago
  • Atlantic City, NJ
  • 7 days ago

The SHOW comes alive at MGM Resorts International Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being...

Client Services Representative

  • Galloway, NJ (7 miles from Atlantic City, NJ)
  • 13 days ago
  • Galloway, NJ (7 miles from Atlantic City, NJ)
  • 13 days ago

POSITION SUMMARY The Client Services Representative provides office support at the front desk within the Hospital, Ambulatory or Surgery Center setting. The Representative also ensures the timely...

Client Services Representative - Urology - Linwood

  • Linwood, NJ (6 miles from Atlantic City, NJ)
  • 16 days ago
  • Linwood, NJ (6 miles from Atlantic City, NJ)
  • 16 days ago

AtlantiCare Regional Medical Center All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national...

Client Services Representative - SA-Bariatrics - EHT

  • Egg Harbor Twp, NJ (9 miles from Atlantic City, NJ)
  • 16 days ago
  • Egg Harbor Twp, NJ (9 miles from Atlantic City, NJ)
  • 16 days ago

AtlantiCare Regional Medical Center All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national...

Customer Service Representative

  • Atlantic City, NJ
  • 16 days ago
  • Atlantic City, NJ
  • 16 days ago

Qualifications Required Background: High School Diploma Applicants must pass basic skills test Preferred Background: Call center experience Prior job experience meeting KPIs Bilingual Industry Experience...

Customer Service Representative

  • Little Egg Harbor, NJ (17 miles from Atlantic City, NJ)
  • 16 days ago
  • Little Egg Harbor, NJ (17 miles from Atlantic City, NJ)
  • 16 days ago

General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Customer Account Representative

  • Atlantic City, NJ
  • 17 days ago
  • Atlantic City, NJ
  • 17 days ago

Ready to do your best work? Interested in a minimum starting hourly rate of $15.90 per hour - $18.70 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...

Customer Service Associate

  • Sea Isle City, NJ (19 miles from Atlantic City, NJ)
  • 18 days ago
  • Sea Isle City, NJ (19 miles from Atlantic City, NJ)
  • 18 days ago

Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to...

Demographic Data for Atlantic City, NJ

Moving to Atlantic City, NJ? Find some basic demographic data about Atlantic City, NJ below.


Local
National
38,536
865
Medium

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Atlantic City, NJ

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Atlantic City, NJ offer the following education background
Bachelor's Degree
30.8%
High School or GED
27.5%
Associate's Degree
16.1%
Vocational Degree or Certification
12.9%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Atlantic City, NJ
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Representative Related Career Advice Articles

How to become a CSR
How to Become a Customer Service Representative

Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.

Read article »
live chat agent at desk
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?

Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.

Read article »