Customer Service Representative Jobs in Portsmouth, NH
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Sanford, ME (23 miles from Portsmouth, NH)
- 5 hours ago
- Sanford, ME (23 miles from Portsmouth, NH)
- 5 hours ago
Join our team and live the Ollie-tude! : ( Ollie’s Core Values) BE A TEAM PLAYER - Associates are expected to be supportive and work together. BE CARING - How do I treat others with courtesy,...
- Lee, NH (7 miles from Portsmouth, NH)
- 5 hours ago
- Lee, NH (7 miles from Portsmouth, NH)
- 5 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Registrar PRN
- Rochester, NH (16 miles from Portsmouth, NH)
- 7 hours ago
- Rochester, NH (16 miles from Portsmouth, NH)
- 7 hours ago
Description Schedule: PRN (As Needed) | Every Other Weekend 2:30pm-11pm Experience the HCA Healthcare difference where colleagues are trusted, valued members of our healthcare team. Grow your...
Customer Service Associate - Temporary
- Exeter, NH (12 miles from Portsmouth, NH)
- 16 hours ago
- Exeter, NH (12 miles from Portsmouth, NH)
- 16 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Retail Customer Service Specialist
- Seabrook, NH (13 miles from Portsmouth, NH)
- 1 day ago
- Seabrook, NH (13 miles from Portsmouth, NH)
- 1 day ago
At DICKS Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all...
WIN Waste Innovations is looking for a Customer Care Agent. They will manage a high volume of incoming calls from customers while navigating multiple systems to aid in answering questions and...
Store 4707235: 2470 Lafayette Rd, Portsmouth, New Hampshire 03801 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Registrar Part Time
- Rochester, NH (16 miles from Portsmouth, NH)
- 4 days ago
- Rochester, NH (16 miles from Portsmouth, NH)
- 4 days ago
Description Schedule: Part-Time | Monday - Friday 1pm-5pm Do you want to join an organization that invests in you as a Customer Service Registrar Part Time? At Frisbie Memorial Hospital, you come...
Customer Service Representative/Hunter
- Wells, ME (19 miles from Portsmouth, NH)
- 4 days ago
- Wells, ME (19 miles from Portsmouth, NH)
- 4 days ago
Customer Service Representative/Hunter at TC Hafford Basement Systems in Wells, Maine, United States Job Description...
Core - Customer Service Specialist I
- Exeter, NH (12 miles from Portsmouth, NH)
- 4 days ago
- Exeter, NH (12 miles from Portsmouth, NH)
- 4 days ago
Provide patient service excellence on multi-line telephone system and walk-in inquiries for patient's accounts. Provide patients with resolution to phone inquiries as well as follow-up on medical...
Description Schedule: PRN (As Needed) | Monday, Tuesday, Wednesday 7am-11am Do you want to join an organization that invests in you as a Customer Service Registrar PRN? At Portsmouth Regional...
Part Time Customer Service and Sales Associate
- Haverhill, MA (22 miles from Portsmouth, NH)
- 5 days ago
- Haverhill, MA (22 miles from Portsmouth, NH)
- 5 days ago
The Part Time Customer Service and Sales Associate is an essential member of the Hertz Local Edition team and is the brand ambassador, providing the fastest, easiest, and most valued experience to...
Pharmacy Customer Service Associate
- Raymond, NH (20 miles from Portsmouth, NH)
- 6 days ago
- Raymond, NH (20 miles from Portsmouth, NH)
- 6 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Plaistow, NH (21 miles from Portsmouth, NH)
- 6 days ago
- Plaistow, NH (21 miles from Portsmouth, NH)
- 6 days ago
Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...
Store Customer Service Specialist
- York, ME (9 miles from Portsmouth, NH)
- 7 days ago
- York, ME (9 miles from Portsmouth, NH)
- 7 days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Demographic Data for Portsmouth, NH
Moving to Portsmouth, NH? Find some basic demographic data about Portsmouth, NH below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Portsmouth, NH
Highest Education Level
Customer Service Representatives in Portsmouth, NH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Problem Resolution
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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