Customer Service Representative Jobs in Pelham, NH

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 175 Jobs
Smyth Companies

CUSTOMER SERVICE ACCOUNT MANAGER

Smyth-Wilmington is seeking candidates who take pride in what they do, love being part of something great, enjoy learning, and creating new opportunities for our customers. From big moments to...

Customer Service / Administrative Representative Logistics

  • Woburn, MA (19 miles from Pelham, NH)
  • 5 hours ago
  • Woburn, MA (19 miles from Pelham, NH)
  • 5 hours ago

All RTD Logistics Jobs Customer Service/Administrative Representative Logistics - Full Time RTD Logistics - Woburn, MA Posted on 04/14/25 (Ref: MAKhcP4SW8) Customer Service/Administrative...

Grocery Team Member (Stocker, Inventory, Floor Service, Customer Service) - Part Time

  • Andover, MA (9 miles from Pelham, NH)
  • 10 hours ago
  • Andover, MA (9 miles from Pelham, NH)
  • 10 hours ago

Provides support as a member of the Grocery team to include receiving and preparing product, maintaining the grocery floor and displays, and selling product in support of WFM standards. Performs...

Amazon Locker+ Customer Service Associate

  • Sudbury, MA (24 miles from Pelham, NH)
  • 19 hours ago
  • Sudbury, MA (24 miles from Pelham, NH)
  • 19 hours ago

Amazon Locker+ Customer Returns Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our...

Chat Support Specialist/Live Chat Assistant/Customer Service Representative Remote-WFH

  • Waltham, MA (23 miles from Pelham, NH)
  • 1 day ago
  • Waltham, MA (23 miles from Pelham, NH)
  • 1 day ago

We are currently seeking a talented Chat Support Specialist/Live Chat Assistant/Customer Service Representative to join our team in a remote work from home intern position located in Waltham, MA....

Remote Work

Customer Service Engineer

  • Andover, MA (9 miles from Pelham, NH)
  • 1 day ago
  • Andover, MA (9 miles from Pelham, NH)
  • 1 day ago

Customer Service Engineer Worldwide TechServices - 3.0 Andover, MA Job Details Full-time Estimated: $41K - $49.4K a year 22 hours ago Qualifications Mid-level Trade school Computer skills 2 years...

Store Customer Service Specialist

  • Plaistow, NH (13 miles from Pelham, NH)
  • 1 day ago
  • Plaistow, NH (13 miles from Pelham, NH)
  • 1 day ago

This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...

Customer Service Representative

  • Wilmington, MA (14 miles from Pelham, NH)
  • 1 day ago
  • Wilmington, MA (14 miles from Pelham, NH)
  • 1 day ago

Job Title: Customer Service Representative Location: WM USA - 37 Upton Drive Location Type: Hybrid Salary: Competitive Salary + Outstanding Benefits Package Requisition Closing date: 2/10/2025 Website...

Bilingual Customer Account Representative

  • Lawrence, MA (8 miles from Pelham, NH)
  • 1 day ago
  • Lawrence, MA (8 miles from Pelham, NH)
  • 1 day ago

Ready to do your best work? Interested in a minimum starting hourly rate of $16.62 per hour - $19.55 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...

Customer Service Rep

  • Waltham, MA (23 miles from Pelham, NH)
  • 1 day ago
  • Waltham, MA (23 miles from Pelham, NH)
  • 1 day ago

Under regular supervision, the Customer Service Representative provides customer support for a variety of inquiries, including billing issues and product/service concerns....

Customer Service Representative

  • Exeter, NH (22 miles from Pelham, NH)
  • 1 day ago
  • Exeter, NH (22 miles from Pelham, NH)
  • 1 day ago

Customer Service Representative SIG SAUER, Inc. is a leading provider and manufacturer of firearms, electro-optics, ammunition, airguns, suppressors, remote controlled weapons stations, and training...

Customer Service Associate - Temporary

  • Nashua, NH (7 miles from Pelham, NH)
  • 1 day ago
  • Nashua, NH (7 miles from Pelham, NH)
  • 1 day ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service - Whole Foods

  • Sudbury, MA (24 miles from Pelham, NH)
  • 1 day ago
  • Sudbury, MA (24 miles from Pelham, NH)
  • 1 day ago

Are you a Foodie seeking a new and exciting opportunity? Come join the Whole Foods Market team where youll work in a professional environment, with the highest quality ingredients and have a true...

Customer Service Sales Representative

  • Manchester, NH (18 miles from Pelham, NH)
  • 1 day ago
  • Manchester, NH (18 miles from Pelham, NH)
  • 1 day ago

6107 - Manchester - 300 Keller Street, Manchester, New Hampshire, 03103 CarMax, the way your career should be! About this job As a Customer Specialist, you will be empowered to provide an iconic...

Pharmaceutical Customer Experience Specialist

  • Bedford, MA (16 miles from Pelham, NH)
  • 2 days ago
  • Bedford, MA (16 miles from Pelham, NH)
  • 2 days ago

Must be able to work 4 AM-12:30 PM EST. We are seeking an experienced and proactive Customer Experience Specialist to join our team in a remote role that blends Customer Service and Customer...

Remote Work

Demographic Data for Pelham, NH

Moving to Pelham, NH? Find some basic demographic data about Pelham, NH below.

Local
National
14,222
309
Medium/Sm

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Microsoft Learn
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Microsoft Learn
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Microsoft Learn
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...
Register to search for more online courses. >>>

Title Synonyms

Users interested in this job title also searched for the following job titles

Salary for Customer Service Representative Jobs in Pelham, NH

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Pelham, NH offer the following education background
Bachelor's Degree
30.9%
High School or GED
27.3%
Associate's Degree
16.1%
Vocational Degree or Certification
13.0%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Pelham, NH
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service Representative position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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